Shoes & Sox Knox

Our shoe fitter (lady with red hair) was so great with my son at his shoe fitting. My son required new black runners for school. We have been here before for shoes and fitting and happy to return in the future.

We were looked after by Sylvia today. Her patience, kindness and thoroughness was exceptional in helping us get our little man’s first pair of shoes. Thank you so much for your loveliness

Purchased my sons first pair of shoes.
Service was friendly, prompt, and informative. Very happy with purchase. Served by Sylvia.
We buy all our kids (x4) shoes here.

It was definitely worth booking a fitting as the store was busy. The staff member who fitted school shoes for the children was great trying different options until she found one that fitted well.

Hannah was so great with my children at their shoe fitting. My son didn’t require new shoes but we bought a pair of sandals and runners for my daughter. We have been here before for shoes and fitting and happy to return in the future.

This is first time I went to the shop and the experience was interesting as I had to scan the code and queue up which was fine but After 15 to 20 minutes wait I came to know ow that there was no size available so I feel that it was waste of time as a customer. Anyway I went to Rebel and bought the same shoes. May be the system needs to be looked at as one person is spending so much time with the customer and might be losing business.

We were served by Maria (I think). Another customer tried to jump que but she recognised us being there 1st and assisted us. Was very patient with my 6yr old who loves to wiggle. Maria spoke to him and addressed him. I really liked this. I love the service shoes and sox always provides. Thank you

Extremely pleasant experience, really fantastic job by the sales person on recent visit. Not pushy at all, and very good at engaging my sometimes reluctant child. Long time customer, and will surely stay that way based on this experience.

First time purchasing from Shoes & Sox Knox and was happy with the service. We booked for fittings online and was promptly assisted. Bought two pairs and as one of the shoes sizes wasn't available in-store, the staff (didn't take note of her name, my bad!), kindly ordered for the shoes to be delivered to our house.

Everything was great. The service lady Maria was very patient and helpful with a few suggestions. All good

Just purchased some school shoes for our son. Cannot speak highly enough about the professional service we were treated with. For a change the shoe fitting expert correctly measured both feet. Not just for length, but width as well. Tried two different sizes to ensure correct fit. No up marketing selling spiels.just honest facts and best of all real traditional Australian service.

Thank God lockdown ended so I could take my 3 year old daughter to get fitted for quite a few new pairs of shoes from Shors and Sox at Knox. I did not want to go anywhere else and I look forward to returning every time my little one needs new shoes. The staff are amazing! They are professional, kind, patient and incredible with kids and parents. Prices are great and they have such a wide variety of the best shoes for kids. Highly recommend this store!

Knox Shoes & Sox are always excellent with their fittings, very thorough and helpful. Only store I go to to ensure my kids always get the right fit!

Amazing service! The ladies run a tight ship and never skimp on the personalised service and time dedicated to fitting the kids! Thank you!

Fantastic fitting experience with Emma at the Knox store. Nice and quick, offered options and made the little one very comfortable to make it a seamless experience. Bought 2 pairs of shoes.

Amazing service from the store manager today who went above and beyond to help us out. Thank you Tania!

Went here with two kids recently and the service was really fantastic. Highly recommended. Fitting was easy, they have good shoes there and it went quickly and smoothly.

Since my daughter started walking we’ve been coming here to the Knox store to get fitted. It’s been nine years and the service has always, always been exceptional. My daughter has a long narrow foot and the staff take the time to explore options and are so incredibly patient and their knowledge is spot on. They never will sell me something that isn’t a perfect fit, even if my daughter has her heart set on something else. I have once been elsewhere and walked out empty handed and came back here and we’ll continue to buy from Knox until we can’t get her size anymore! To the management of the Knox store - your staff are simply amazing! My only suggestion would be to upgrade the loyalty card system to one that’s online!

Michelle who fitted my children was really helpful and made sure we bought the right shoes for our children’s feet, as well as being really patient and kind with the kids.

Booked appointment, right on time, staff friendly and very helpful. Go here every year to buy the grandkids' school shoes and sneakers.