Shoes & Sox Fountain Gate

Great Team. I always go for my kids shoes as he needs some attention due to feet issues. They always take care and make sure he fits into something that he likes. I am so happy with their service and support. Been using them for almost 5 years now. Each team member is great to deal with

We shop here for all the kids shoes and have always been happy with the service. The booking online system is easy to use and I highly recommend, particularly with back to school rush.

My daughter and I had taken my two grand children to get new shoes, my eldest grand daughter has sensory issues and we were a little nervy how this would go, the children were perfect more then I can say for the staff, the young girl that was a staff member didn’t make any eye contact and I had to ask to be served as the children sat up high on the seat, and then she begrudgingly helped, the process was painful for us, the older staff member was just as happy as the younger one, it was like they just couldn’t be bothered with us, and to top
It off I spent over $200 in the shop, so you would have thought that they would be more helpful

Great friendly service, was very helpful in finding the right school shoe to fit my son. Thanks

Super helpful and experienced and great customer service and interaction with the kids. Very happy

Simple process, staff were friendly and knowledgeable. Reasonably prices shoes and good quality.

Very knowledgeable and did a great job fitting my girls for ASICS runners. Who knew there were so many differences in each model! Very appreciative of the guidance and expertise. Thank you

The one who served us seems like she is tired already but we are the first one to do shoe fitting. We felt like we cant choose any other designs for the shoes. Not that accommodating! I understand that maybe they are tired because of the xmas rush though.

I was so impressed. What a wonderful service so quick to book online, and the staff were kind and so helpful in store.
I really appreciated their knowledge.
Loved that my daughter got to recycle her old shoes in the store and walk out in her new runners.

The fitting was really good however after waiting 20 minutes to them be told to QR scan to book your fitting was a little annoying. Sign should have been front and center so that you know that is what to do when first entering the store.

Kourtney fitted my son in a professional manner even with a shop full of children and parents in a Friday afternoon. She was efficient and friendly.

I had my 13 month old son fitted for his first pair of shoes by a lovely lady at the Fountain Gate store.
She was friendly, very engaging for my son (who sat still for her whilst his feet were measured) and really understood what I wanted. She recommended some fantastic shoes that ticked all the boxes for what we wanted.
Thank you so much! My son loves his shoes and is walking well in them.

Always get the kids school shoes from Shoes and Sox in Fountain Gate and with the booking tool on the website I know we will get seen when we get there. The girls are sooo helpful and make sure the kids are happy even if we need to try a few on. Highly recommend.

Had an appointment but luckily got to go in earlier. The sales assistant was helpful and had great advice. She measured my sons feet and advised us on what she recommended. We walked out with a pair of toddler runners and sandals. Money well spent and professionally fitted

Great service provided by Kourtney. A child with unusually wide feet in tow we visited three other shoe stores in Fountain Gate who all found it just too hard. It wasn't too hard for Kourtney who went the extra steps to find a shoe that would fit correctly. Thank you Kourtney.

Robyn was very professional and knowledgeable. My boys were both fitted for school shoes quickly and without fuss.

Definitely recommend. My little one is just starting school so it was our first ‘real’ fitting. The shop we went to prior didn’t measure her feet, or offer shoes in different widths. I was very impressed, thank you for your amazing service!

I was served with a wealth of knowledge and kindness.
My son also got the shoe he wanted.

The slowest store ever, not enough staff, waited more than half an hour to get into the store, waited 15 minutes just to pay, really need to improve the effiency. 45 minutes is way too long for just buying a pair of shoes

Booked an appointment definitely a great Idea - Quick (but did not feel rushed) easy and professional service.