Shine Lawyers Epping

Raja and the team a Shine were super helpful and personable to deal with. I couldn't recommend them (especially Raja) more.
Throughout the entire process Raja was always knowledgeable and informative, going above an beyond in his assistance.
10/10

In 2020 I made the call to shine lawers for help.and have never looked back on that decision, a face to face meeting was arranged, and the professional and dedicated team sat down with
us and explained in detail the process of how to proceed.
Moveing forward to 11/2022 the outcome was way beyond my expectations. The team have been supportive throughout this process.
Answers to all my questions no matter how silly it might seem and Answers in the way we can fully understand. And always available by phone or email, the little checkins i received to see how I was going were so appreciated.
I have no reservations about recommending shine Epping to friends and family as they help make a big difference in a difficult time in your life.
Alex, Belinda and the team at Shine Lawers thankyou so much.

Extremely happy with the service provided by shine lawyers in Epping… And a special thanks to Raja for going above and beyond for us thank you so much… Hundred percent recommend!

I have been represented in a most outstanding way by the team at Shine Epping. The result they have achieved on my behalf is exceptional and I have been recommending them to all my family and friends. Deepest gratitude to all the team at Shine!

When I first contacted Shine about making an injury claim I was unsure about what to expect. I shouldn’t have worried. The people there are true professionals. They worked hard to achieve a great outcome for me. Always there to answer any questions and listen to my concerns. They were always up front and honest with me so I always knew why was happening.
Totally professional and empathetic in the way they do business.
The lovely people at the Shine Epping (vic) office are fantastic and I can’t thank them enough for helping me through a very difficult time.
I pull not hesitate to recommend them.
They are an awesome team

To All the staff at shine Laywers
Where do I startYou all made me feel safe and comfortable, And you were all honest, caring, supportive and really helped me understand things I didnt understand and you all treated me with respect and made me feel comfortable and I put all my trust in them as shine Laywers made every effort to support me and gave me the right guidance through my years with them,
They really looked after me weather it was just a email or phone call to see if I was ok or if there’s anything else they could help me with and they never ever gave up on me,
I’ve been very emotional and very exhausted over the years, so I could go on but all I can say is a very BIG THANKYOU TO YOU ALL FOR EVERYTHING And all the hard work you all did and for the outcome of my case
SO THANKYOU TO YOU ALL
Belinda, Nadine, Alex, Raja, Craig, if I’ve forgotten anyone I’m sorry but THANKYOU ALL FOR THE GREAT WORK

Sarah Langborne's review below sums this place up absolutely perfectly. Exact same experience.

Hopefully people read the negative reviews left on this business before they decide to waste any time and energy on this totally unprofessional, unorganised and unhelpful firm. Absolutely avoid, useless.

Hands down, the worst service I’ve ever received, from a business who is supposed to support me through a difficult process no less.
After 2 years, multiple (3) changes in those responsible for representation - causing me to rehash the claim and case over and over again, to then have been mislead about possible entitlements, mislead about the process and what would be involved, and mislead all around, to THEN be ignored. No follow up from emails, no follow up from voicemails, no response to my support person contacting, nothing. For over a month at a time. A basic email reply saying “we’ll get back to you” and then nothing.
Lodged a complaint with complaints team, told it would be escalated, that was a fortnight ago.

I have been ignored, lied to, mislead and disrespected by the team of representatives at Shine Epping and am stuck in limbo and at my wits end not knowing what I am meant to do next whilst in the middle of a claim….

If you’re looking for an organisation to advise, support and guide you through an extremely difficult time in your life, such as an injury claim, then I urge you to look elsewhere. Save yourself the pain of a terrible experience with Shine.

I’ve never written a negative review about anything. But the amount of time I have invested in trying to reach someone for some actual advice and guidance or even an update on my claim, is beyond a joke. The last verbal call I had with my rep was in December. It is now the end of April. I have sent more than 15 emails and left more than 10 voicemails. My support person has also reached out.

Waste of energy, emotion, time, and ultimately will result in a poor result for my claim- due to their misdoings.

I hope you’re happy with yourselves… I’m worse off than when we started…

Jessica Very happy with your professionalism and the you handled my case. I wish you all the best and thank you for all your help with my case

I contacted to ask if i could follow through with a claim, i was contacted and told someone would call me that day, i requested for the following day and was ignored, when i followed up again, i was ignored again. In my opinion not that professional.

The service provided was outstanding. The excellent communication skills and exceptional service made me feel safe and secure whilst always being listened too with honesty.

I would highly recommend Shine Lawyers in Epping they covered my case for 3 long years and recently I had a good outcome thanx to Glen

I cannot recommend Shine enough, especially Jesslyn. She made the process easy and was always willing to have a chat to see how I was going. She was professional and a pleasure to deal with, giving me the best outcome possible. I can’t thank her and Emily enough.

Took a little while to find the right solicitor for my claim, but once found he was amazing. Always kept me updated every step of the way. Was always that one step ahead of everything that needed to be done.
I would not hesitate to recommend Shine for anyone that needs someone to fight for you.

Absolutely amazing people to work with especially Jess who helped me thru with my claim and reached our goal. Highly recommended

I wish I could give 100 stars. Jesslyn you are truly amazing. You have been there 100% for me in the most scariest time of my life with the accident. You make it stress free and I can ask you anything. So people if you need a lawyer for anything you have to go with Jess and shine lawyers. Don't be afraid no question is too dumb or any advice you need they explain it so you understand it not in a way your thinking omg I have no idea what they are talking about. Again Thank you for all the hard work you do and making not only myself but other people's life easier and better.
YOUR THE BEST.

We recently concluded a work cover claim through Shine and are very happy with the outcome. We found Sha and Nikalett at Shine courteous, knowledgeable, empathetic and helpful, giving us good advice throughout the process. I am happy to recommend Shine Lawyers to others looking for help to navigate the murky waters of a work cover claim.

To whom it may concern
I would just like to thank my lawyer
Jessica Stojanoski what a wonderful person she is I have had a long hard journey in my case I have had the worst 5 years in my life when I first joined shine lawyers my head was not in the best place and I remember getting letters off change off lawyers every couple off months but then one day I got a phone call from Jessica and all I remember was me telling her about the change off lawyers but she said promised to stick it out with me until the end I really thought it was just another spin but as we progressed she made sure she kept me up to date on everything straight away she got my payments back and I finally knew she was someone I can trust which is really hard for me to do in my situation I really want you guys to know how lucky you are to have such a wonderful understanding person you have with you she was so invested in my case and wanted the best possible outcome for me and understanding what happened to me finally please look after her she is a beautiful person
Thank you
Hisham Yamak

Sending a huge ‘Thank You’ to Jesslyn and Romina for their diligence and persistence.
Communication was excellent and nothing was too much trouble. Both were a pleasure to deal with.