Shams Restaurant

Food wasn’t as described on the menu. We ordered many dishes- 3 of which included Afghan bread however we only got 2 Afghan bread. When we told the lady this she said it’s all good we have heaps of bread we’ll give it. But then she didn’t and when we asked her again she said “you don’t get a full bread per meal when you dine in. ” Such a lame nonsense excuse. The lady was so rude. There was 8 of us there and none of us enjoyed our food due to her rude stares and rude communication. She lost so many customers over a loaf of bread. What a shame. The customer is always right! Learn how to do business.

Not happy with theirs foods and services
Never visit this place anymore even if they give away for free

Great restaurant and good portions. Would love if you offered online ordering/delivery in the future.

I was warmly welcomed by the friendly staff and owner. The food was fantastic and reasonably priced. I decided to try the large kebab for just $11, and it was so filling that I could hardly finish it. The kebab was made with high-quality lamb and served generously.

When I used to live Melbourne couple of years ago I was permanet return customer of here. I really love that.

Food was rubbish. I expect nice pieces of tender lamb on skewers. What I got was compressed processed meat and extruded synthrice.

Our favourite afghan resturant that we visit on a regular.

We’ve had the chicken skewers are juicy, tender and packed with flavour. The chicken curry and lamb curry has the perfect amount of spice with the meat melting in your mouth. The lamb biryani is full of flavour from the rice all the way to the lamb.

Lastly, the bread is so addictive. It’s very big, soft and goes well with any of the meats whilst dipped in the yoghurt sauce provided. It also goes well with the oil that is dripped from the chicken skewers onto the plate.

Definitely a must visit.

Very bad restaurant please avoid going there food is very bad quality staff is not friendly

Spacious restaurant with good value delicious food. Both the lamb and the chicken skewers are tender and flavoursome. Very generous portions.

Worst place ever.microvaved food served cold. Asked for warm bread but the staff refused to heat it up and laughed at.rude and while I was there with my family the staff is fighting inside the restaurant.

Bathroom was filthy no toilet paper.no soap.smelly.

Worst place ever to go.
Would advice to eat old food from the fridge rather than eat at this place

My lamb and chicken kebabs were absolutely delicious, especially the chicken which was super moist. Really good.

The menu and the big billboard says Fish with Salad and bread $18. I order 2 meals for take out. I was charged $50. I didn’t realise and didn’t get a receipt. I called to inquire if the price has been increased. They guy hanged up the phone without answering my questions.

One of the best meals in Dandenong. They feed you like family. Bread, soup, tender flavourful meat, with sweet rice. Highly recommend

We ordered the biryani and chicken, rice and bread. The taste of the biryani was unique and full of spices and flavour and plenty of chicken leg pieces. The chicken and Palau rice was really nice, the grill on the chicken was nicely done. The rice has sultanas and carrots which was great and a flavour booster.

The interior was lovely. Great family vibes.

Worst customer service experience ever. Staff is very rude and food is microwave.

Bread is cold and hard and when asked to warm it up, they refused. They then said they will swap the bread for rice but sneakily charged us $6 for the extra rice. I used to go there every week but never again.

Very worst customer service and food quality is not good. We asked how many bread included in meal and she replied rudely you can't expect 10 bread with one meal.

Food was fresh and tasty, place was cosy, comfortable and clean. Staff is friendly too. Recommended

Fantastic fast service but best of all taste was unbelievable not too spice. Nice and very clean hospitable

Another management change has made it more clean but more expensive, nearly 30% more than previously and portion (meat) size is smaller. Still the same taste

Such a lovely restaurant, very affordable prices with great tasting authentic afghan food, we ordered the mantu, lamb korma and lamb skewer with rice, a side of chips which all came with complimentary bread, salad and yogurt, all the dishes where perfect and tasted amazing! The staff where lovely and provided a great service. Definitely recommend this restuarant in Dandenong and will definitely be returning when we go on holidays in Melbourne next. Generous servings for a good price. Thank you Shams