OCEANIABIZ.COM

Secrets Shhh

Address Highpoint Shopping Centre, Shop 3128, Level 3, 120/200 Rosamond Rd, Maribyrnong VIC, Australia
Phone +61 3 8657 5975
Hours
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-21:00
Friday09:00-21:00
Saturday09:00-19:00
Sunday10:00-18:00
Website www.secrets-shhh.com.au/pages/melbourne-highpoint-store-location
Categories Jewelry Store, Fashion Accessories Store, Jeweler
Rating 5 19 reviews
Nearest branches
Secrets Shhh Royal Arcade — Royal Arcade, Shop 16/335 Bourke St, Melbourne VIC
Secrets Shhh Chadstone — G-098A/1341 Dandenong Rd, Chadstone VIC
Similar companies nearby
Cash Converters — 4/21 Devonshire Rd, Sunshine VIC
Michael Hill — Shop 2118/120-200 Rosamond Rd, Maribyrnong VIC
Fifth Avenue Collection Pty Ltd. — Unit 15/44-56 Hampstead Rd, Maidstone VIC
Prouds the Jewellers Sunshine — 80 Harvester Rd, Sunshine VIC

Secrets Shhh reviews

19
Sort by: date highest rated lowest rated most helpful
Gabrielle
25 September 2023 22:28

The most beautiful jewellery store, love coming here to treat myself! Chandu and Holly and the sweetest shopping assistants and always take the time to help me pick out something I’ll love. Wish I could rate higher

Kat
09 August 2023 19:48

Love my shopping experience at Highpoint Secrets. Great customer service and advice on picking the “wow” one. Ging has made my shopping experience delightful. Thank you.

Nicole
07 August 2023 3:03

My sincere gratitude to the wonderful sales assistant Gina & Store Manager Chandu on the service received on my beautiful purchase. Gina went above & beyond to find my perfect ring which I’ve been waiting for.
Always satisfied with the service received when I visit my favorite Secret store at Highpoint 100%.

Taylor
01 August 2023 18:35

Amazing experience with chandu! Excellent customer service with lots of knowledge on their jewellery. Highly recommend!

Erin
20 July 2023 9:14

Holly went above and beyond during the process of getting my rings soldered, even going as far as personally driving from one jeweller to another. I really appreciate Holly's attention to this and with providing me with updates. Thanks so much Holly!

Lima
19 June 2023 15:10

Just wow for the amazing customer service i have never even had a better experience in my life then the day i came into secrets shhh highpoint chandu is so professional so passionate so bubbly and really makes sure her customers are getting the best quality and exactly what they’re looking for thank u so much for your time and effort chandu u absolutely make me excited to come back and shop some more ️

ruby
05 June 2023 5:16

Gina was fantastic helping us choose a wedding band. Was fun to deal with and knew how to assist us perfectly.

Antoine
26 May 2022 6:09

Went to buy an early Mother's Day gift and fulfilled a promise to shop here. And it was a fantastic choice. Not a lot in stock but the simplicity of the settings and placement of their products is quite satisfying. Chandu and Dulari were great at their customer service and made me feel at ease with what to buy and what offers they had in the store. Their professionalism was excellent. I recommend buying your jewellery at Secrets Shhh.

Belinda
20 April 2022 1:07

Have been very impressed with the customer service that we received recently. The whole team have gone way above and beyond for us. Nothing has been too much trouble and they have been an absolute delight. Would highly recommend them for couples looking to purchase a beautiful ring. Well done and thank you again.

user
20 February 2022 17:11

What a wonderful store and experience. The highlight of my purchase was being attended by a wonderful young girl by the name of Chando! She was bubbly, knowledgeable, funny and overall very enthusiastic about her job. She me made me very comfortable and we shared many laughs together. I purchased a ring she recommended and i absolutely adore it. For someone so young, she was very impressive. I will be recommending her to my family and friends. I did not get to tell her this in store so I hope this comes back to her. Keep up the great work Chando! Thank you again

user
12 January 2022 17:34

I was served by sales professional - Dulari. She was an absolute delight and made me feel very comfortable and listened to. She asked me questions about myself and my life. I have not received service of this standard in a very long time. This young woman should be commended for all of her efforts. She showed me 5 different yellow gold rings and I ended up spending over $5,000 in the store. I am excited for my rings Dulari. Keep up the great work and thank you again. You have made me a customer for life. I will be recommending her to my family and friends. God bless

Anne
02 December 2021 7:10

Huge thank you to Anastasci for helping me buy my gorgeous eternity ring, which was very difficult to find. Anastasci was accommodating and incredibly supportive of any requirements given we are living through a pandemic and in a lockdown. Thank you for your generous time and efforts!

Olivia
15 August 2021 11:11

What a fabulous experience my fiance and I had with Chvndu, she was so bubbly and helpful when buying my engagement ring. It was obvious she loves her job and is very knowledgeable. Her bright smile and happy demeanour each time we walked in was such a delight. I can honestly say I have never encountered such amazing customer service. Chvndu is a huge asset to your company, if only more people in retail/customer service had the same attitude
Thanks Chvndu
Olivia & Dave
XX

Gabrielle
12 August 2021 2:21

Spent a long period of time in here today Chandu went above and beyond to make it a pleasant experience.
Excellent customer service.

Renee
13 April 2021 19:11

Love this place. They always have the warmest service and make their customers feel very valued. Excellent quality and prices.

Amanda
19 March 2021 21:36

We had such a wonderful experience! All thanks to Chvndu. She was so helpful in helping us with our purchase with her outstanding customer service skills and charisma. This young lady is an asset to the company and undoubtedly is noticed for all her hard work and passion! Will be back to see you girl:)

shaun
06 March 2021 14:39

I highly recommend this place for fantastic service, me and my partner spent a long time in there while trying on rings and talking to the sales assistant Hong:)
who was very knowledgeable and patient with us she was fantastic and we will be back again!

B ella
18 January 2021 20:51

Have been in the last few sundays and the young girl who works sundays is knowledgable, friendly and professional.such a nice change to some of the other retail stores in highpoint! I know its her job but you can tell she is genuinely happy to be at work. X

Zina
31 July 2020 23:02

Came here for the first time this week to purchase my graduation gift and the blonde lady who served us was very kind and helpful and made it a pleasant experience. Would recommend!

Add review