Scottish Pacific Business Finance

I have been thoroughly impressed by the exceptional support and assistance provided by the team. I truly appreciate their dedication and willingness to help. Thank you team and especially Nik for your immediate response always.

ScotPac Business Finance has assisted & supported our business like no bank or finance company ever has. From the very first phone call with Andrew Pell we were guided on the right track. Andrew and the whole team at ScotPac looked at our business and industry as a whole and not just a number on a piece of paper. They understand the transport industry like I've never seen from a financial institution before and were extremely understanding of our position and needs in order to move forward and get back on the right track. ScotPac has without a doubt completely turned our business around from re-financing our existing loans, consolidating debt & supporting us with an invoice finance facility. Scot Pac have saved us thousands and thousands of dollars per month in repayments which has made an enormous difference to our cash flow. We had a fairly complex case to deal with to bring everything together but ScotPac took everything on board and made it so simple and easy and a such a pleasant experience. The follow up and updates from everyone in the team is second to none and I knew what was happening every step of the way. Scot Pac has a way of looking outside the box of traditional lending and find a way to make everything work for your business needs without going into unnecessary debt. I cannot recommend ScotPac highly enough with anyone looking at any type of business finance, equipment finance, home loans or an invoice finance facility. When it comes to our invoice facility the team in the background (Jordan, Niketh & Ali) are absolutely remarkable, nothing is too difficult, there are no silly questions and they all make you feel extremely secure with everything that's happening. The support I have received from the team is second to none and communication and follow up is absolutely A1. The invoice finance facility ScotPac has in place for us has been an absolute life line for our business and made all the difference to our cash flow. I cannot say enough positive things about ScotPac and the whole team as they have changed everything for us in such a positive way. I look forward to a long lasting business relationship with Scot Pac.

I gotta say, my experience with ScotPac Business Finance was simply fantastic, all thanks to the exceptional help from Jordan and Ali. These guys really know their stuff and were super helpful in getting me through the financial stuff. I can't thank them enough for their dedication and guidance. If you're looking for top-notch service, ScotPac Business Finance is the way to go!

Over the last 12 months I have been working with an organization who works alongside the ScotPac Business Finance Team, specifically Jordan White. I can fully appreciate the support provided by Jordan and his team has been instrumental in the growth and development of my employer.
Being an experienced Finance and Accounting consultant, I recognise the level of expertise and co-operation offered by ScotPac Business Finance has greatly facilitated the ongoing expansion of our Company.
I have no hesitation in recommending the ScotPac Business Finance Team to support and grow any business.

Daxa P (my Portfolio Mgr), what a STAR! Daxa P walked me through the process and was very transparent, always available (returned my calls promptly) and extremely understanding of cash flow pressures and time-sensitive funding. I highly recommend ScotPac, and if you are lucky, you will have Daxa P as your Portfolio Mgr.

We have been with ScotPac over 5 years now and the competency, adaptability and innovative endeavour shown by our relationship manager Jordan White and Nisha Mahadavan has given our growing business tremendous support along the way.
Having finance made easily available and delivered with a personable approach, we could not be happier with the service we have received and look forward to continuing our relationship into new phases of business.

I have been been using Scotpac debtor finance since April 2017 to this current day. I have had several Client Relationship Officers during this time and they have all been very helpful and polite. A bit thank you to my current managers Ali & Jordan down at Melbourne office.

ScotPac's system/platform is easy to navigate. I can get reports in an instant, allowing us to see what is paid and what is outstanding. The staff are great to deal with as they are friendly and down to earth. Nothing is to much trouble for them! I highly recommend ScotPac for Debtor finance.

Poorest service. You are signed a contract in order to pay wages to their staff and management.
Nice business model in order to generate money for them.

One advice, better to shut your business than going for their service and ultimately going bankrupt.

We have been using ScotPac Business finance for more than eleven years and have found them to be a wonderful organisation to work with. Their team are responsive, caring and work with you to maximise your debtor finance arrangements. Our business would not be where it is today, if not for the help and support we have received from ScotPac.

SSE personnel has been operating with the aid of Scottish pacific for close to 9 months, which has been smooth and just easy to work. It’s account manager Daxa Patel is an industry experienced professional, who has just been fantastic to work with a great attitude that has always been able to come up with solutions to any issues we experienced on our end.

Working in the accounts department I have regular dealings with Scottish Pacific's excellent customer service and user friendly online portal. Working in particular with Jordan, our Client Relationship Office, he is always quick to lend assistance with any queries to make our life easier.

We have been in partnership with Scotpac for several years now and right from our first contact with them they have always been conscious of our understanding of the processes and commitments involved in our relationship.
We recommend contacting Scotpac to help with financial solutions.

Hector, Breanna and the team at scotpac are extremely good at what they do, we have used them for some time now and they are always willing to work with your business to achieve the result you need on time

ScotPac have been providing us an excellent & customize service at all the times. Even on a need basis, their friendly & courteous staff extend us their best co-operation.

We've had no problems with Scotpac. Always friendly and responsive to queries. Joanne is our manager and deals with our account. Recommended.

Working for a business who sought business finance to assist with cash flow, I have worked closely daily with Scot. Pac.
Jordan is our recent Client Relationship Officer and I can not speak high enough of him. He is friendly, charismatic, attentive an extremely good at his job. Jordan is forward thinking and motivated, assisting us daily and seeking better ways to manage our account.
He is an absolute pleasure to deal with.

Really easy to deal with through and set up process as well.
Allison and Daxa are my agents. They truly care about what you need and they went above and beyond to make sure I had all the information required to make the right decision.

Our company has been working with ScotPac for many many years now and we have found them to be professional, accommodating and have assisted us with our companies finance needs. Jordan White our Client Relationship Officer and Douglas Chiganze our Client Relationship Manager have been wonderful to deal with. We highly recommend ScotPac.

We have been with ScotPac for the last 18 months and recently put an end to the relationship for 2 main reasons

1. We were a full client of theirs which means that they do all our accounts receivables. Our average days to pay prior to joining them was 42 days. Since we joined them it blew out to 54 days. They have a business model that has an inherent conflict of interest built in because the longer our clients take to pay, the more interest we have to pay Scot Pac. We tried to take away responsibility of AR from them but they would not agree. They charge a monthly fee for the collections job which is just another way you get charged for their services.

2. They are extremely rigid. Our business has different types of customers. We deal with big agencies which take up to 25% of our invoices as well as smaller customers. They had a blanket concentration limit on these big customers which would mean that invoices would get automatically disapproved with big $ held back from us.

The issue with that is that as a customer, we are charged on uploaded invoices and not on amount drawn down. So even though we never received the disapproved amount, we were still paying a fixed fee because it was uploaded.

The model is corrupt and not for businesses that are looking for a way out of financial trouble caused by long cash cycles.

We recently moved to Waddle. They are 50% cheaper and a dream to deal with. If you are looking for invoice discounting, stay away from ScotPac. Since Factor1 was taken over by them, they business changed for the worse