Scent Australia
Address | 9/600 Lorimer St, Port Melbourne VIC, Australia | ||||||||||
Phone | +61 1300 012 712 | ||||||||||
Hours |
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Website | scentaustralia.com.au | ||||||||||
Categories | Flavours Fragrances and Aroma Supplier, Aromatherapy Service, Cosmetics and Parfumes Supplier | ||||||||||
Rating | 4.7 30 reviews | ||||||||||
Similar companies nearby Perfume Playground Australia — 416/37 Swanston St, Melbourne VIC |
Scent Australia reviews
30I recently subscribed to Scent Australia's commercial scent diffuser for my salon, and it has made a huge difference. The scent I chose, called Royal, gives the salon a luxurious feeling, and my clients have complimented me on it. I highly recommend Scent Australia's scent marketing strategy for any local business.
I love their Products! Was really impressed with their Customer service, from the first inquiry I made to them, to the professional installations. Their after sale service is amazing too and you get the feeling that they genuinely care! Everyone who smells it, loves it. I even have people coming in off the street to ask about it.
Great customer service and gorgeous fragrances. Especially love Country Linen scent for every day use but love the fact they have special edition scents specifically designed for occasions like Christmas. Highly recommend the diffusers of all kinds!
What a beautiful smile from Emma.
Welcoming, warm and helpful.
Truly Australian hospitality from an Australian brand
Beautiful shop with marvellous scents, a few of my favourites were Santal 66 and Starlight Lilly, they even had a cute well trained dog named noodle's
Beautiful shop with marvellous scents, a few of my favourites were Randal 66 and Midnight Lily, they even had a cute well trained dog named noodle's
Fabulous range of scenting products and oils - I would go as far as to say that they are the best in the biz! I have had amazing service by Emma from Scent Australia. Emma is so helpful, friendly and goes the extra mile for customers. She is a fabulous ambassador for the brand. Thanks Emma!
Great showroom and service!
Had a really great time. You can try out all the scents they offer with no rush and take home what you like. Will be back!
+ there is Noodle to keep you company
Emma is a QUEEN! Yesterday I needed a last-minute urgently for my mum's birthday on the weekend, but frantic me accidentally chose the free Standard Post option instead of Express post. I was happy to cancel the order and re-order to pay the $7.50 fee, but Emma had sorted everything out for me and had it sent with Express Post free of charge! I am so impressed. It's clear that Scent Australia really cares about their customers and I will be recommending them to everyone for their Christmas gifts! My fragrance-obsessed mum and I will be over the moon once it arrives later today. Big slay Emma
Have just purchased 2 x wall diffusers and Santal 66 and noir sooo sooo so good thank you Emma for all your help was worth the wait:)
Wow! The scented oils are unreal. They don't have that cheap bathroom aroma smell like some oils do. My favourite is the Miami and the Jardin dr cathrage. Also the customer service is fast and very understanding. What a great experience all round.
Love all their fragrances and very good customer service. I have had no trouble with any of my orders. Happy customer
Wonderful service, easy installation and the product itself.wow! Avocado and Mint is beautiful! Thank you Scent Australia for your quality offering.
Highly recommend the service, prompt delivery & exceptional customer service from Emma.
Ever so polite & helpful, with great product knowledge. She is an asset to your company & very happy I have found you, as supporting small businesses has never been needed more.
Thankyou again
Had initial shipping issue as the pipe for the diffuser was missing. Emma took charge of the situation and it shipped and delivered the next day! Truly impressed by their customer service! Agreed with the reviewer below Santal 66 is my current favorite!
Great customer service and wonderful product.
Such great quality scents and I love that you can select samples to pick your ideal scent before purchasing but I'd like to specifically give a shout out to Emma for helping me out with my faulty diffuser!
She had arranged a replacement diffuser very quickly which arrived the very next day. All in all it was such a smooth experience and I felt so supported. Looking forward to buying my next scent!
Thanks!
Amazing products, the service is incredible and very quick in rectifying issues. I’m glad this company exists and is available for us to enjoy. I would highly recommend Santal 66. It really is a signature scent worthy for your home. My only comment (which is not a big deal) is that I wish they would also offer a free scent on diffusers purchased from the Iconic
We had a wonderful scenting system in the Singapore office and wanted something similar but easy to install for our office in Sydney. From the get-go, Scent AU made it super easy to make a decision, and was responsive and understanding when COVID-19 affected our office hours. Although our relationship is entirely remote, their reliability and service standard make them a good service provider for achieving high FM standards for any organisations. MediaMath Australia
Love the Santal 66. Brought nearly 20 luxury range products and they are all mind blowing.
Always get amazing feedback from family and friends.
Will get in touch for a business scenting soon?
I must admit the scents are delicious! Slightly disappointed with the settings of the scent machine. They say 165 different power and strength settings which may be true but if you want it on continuous then the lowest setting is 5 second burst every minute. You tend to go through the scent quite quickly if left on continuous which is probably how they make their bank.
In my opinion they should have made a few lower/ slower options.
All said and done, I would still recommend and not everyone wants on continuous.