Rylock Windows & Doors - Eastern

Had a most unpleasant experience at this place. Manager was an angry person who did not bother to even offer us a seat whilst talking. I will never return. There are plenty of other places where I can take my business.

We had six windows replaced by Rylock Eastern in Nunawading. There were a couple of supply issues after covid with the 3 at the rear of our house, but all deadlines were kept for the 3 at the front of our house. Installation was completed in Sept 2022 with excellent liaison and support from Phil. Our windows look AMAZING. We have colonial style white aluminium framed windows and French doors opening onto our garden. At last our home looks as beautiful as we always wanted. Phil and the guys who fitted the windows were true professionals who worked efficiently to give us a great product. Thank you so much Rylock. Worth every cent.

Just had my Rylock sliding door fitted by an amazing old school carpenter who made sure the opening in my 62 year old house was perfect and as such the door was a perfect fit and slides perfectly with no adjustments needed on the door. Phil (from Rylock Nunawading) even came on site to check if some infills were needed. I rate Rylock Nunawading highly and strongly recommend.

We have asked them to provide a quote for wooden windows replacement as I usually get 3 or 4 quotes for big home projects. I am not really upset about the very long time to get a response as this could be attributed to the COVID19 situation despite that all other suppliers responded in days. But what was disappointing is that heir quote was nearly 2 times the quote of other very reputable aluminium windows suppliers. I have called and emailed them and asked them to provide a justification for this massive delta especially that the scope, aluminum thickness, glass, locks, mesh type and install scope is <exactly> the same, but they never bothered to respond. You don't treat customers like that.

Requested a quote. Waited 3 weeks and I had to follow up. They said they would ring me back never did. Extremely poor service and would been poor quality windows. Glad they never got back to me. I end up finding several better window companies willing to help and provide a simple quote. Rylock 1 start but should be zero star.

Just had Rylock Windows Nunawading, replace my old wooden frame doors and windows with aluminium framed double glazed doors and windows.
Fantastic job. Very quick, helpful and professional at a competitive price.
Great people to deal with.

I used this company a few years ago. Supplied some security screens and helped me out with some new brushes along the door. Phil was great.