OCEANIABIZ.COM

Roto-Service

Address 34 Regent St, Prahran VIC, Australia
Phone +61 3 9525 2883
Hours
Monday08:00-16:00
Tuesday08:00-16:00
Wednesday08:00-16:00
Thursday08:00-16:00
Friday08:00-15:00
Categories Food Processing Equipment, Restaurant Supply Store
Rating 1.9 9 reviews
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Roto-Service reviews

9
Sort by: date highest rated lowest rated most helpful
R Nasralla
11 November 2021 0:08

Terrible experience. Don't waste your money or time. Be careful, the old guy is very aggressive. Find another service center. I have never seen any business that has that many number of 1 star reviews.

Tee
26 July 2019 20:50

Excellent tradesman, excellent service. Always accommodating. We call him the Dr as his knowledge is the best ive come across.

Stephen
11 April 2018 8:07

Took a slicer to get fixed after calling to see if they could fix it, guy said yes bring it in told me hours they were open.
Drove an hour and a bit to get there to be told I can’t fix this brand throw it in the bin. How about checking what a customer is bringing in first. Extremely rude and poor customer service. Time waster money waster. Take some lessons in people skills, you don’t deserve to be in business

Paul
25 March 2018 2:00

Wow. Just wow.
Incredibly rude.
Answers phone by saying ‘What’. Puts the phone down before the conversation is finished.
Turn up to pick up.
Created by ‘Yup’
Ask is prefers cash or Card (trying to help the guy out)
Replies.
‘Don’t Care’
Then chucks my card down in front of me once he’s finished.
Says ‘there ya go’

In short. This guy is a despicable excuse for a customer consumer business.

Being linked as a distributor for Sammic is a very poor choice.

choyan
05 March 2018 0:11

Extremely rude and poor customer service.

Dont think this guys had any lessons in people skills, or as sample as their parents and teacher had failed to teach them to be respect other people.

Also, could be they are too Inferior about having small man balls lol

Ruby
08 December 2017 21:41

Worst customer service ever. Do not use these guys, rude, unhelpful. Easy to find much better and cheaper service elsewhere.

Arron
07 December 2017 20:52

Rudest person I have ever spoken to! The owner told me that he's too "f#%king busy" (yelling). AVOID!

Natalia
02 October 2017 17:39

Most atrocious customer service I have ever experienced in my lifetime. I was called by the owner of Roto Service (and not the other way around) about selling parts to my company - and he was an absolutely rude, aggressive, and unpleasant. When I said I was waiting on a quote he called me a time waster, said that he does not do "competitive pricing" and to go find the parts elsewhere, and hung up on me. And I didn't even call him! Have not ever done service with this place, and now I never will. Take your business elsewhere. Appalling.

Jess
21 May 2017 14:56

Thanks for fixing our meat slicer for a fraction of the cost I was quoted elsewhere! Friendly customer service too

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