Rosewood Clinic

A credible clinic.
Highly recommended to all who are experiencing physical and mental health problems.
I'm suffering of insomnia, chronic neck, back pain and severe anxiety for years. Melatonin and pain relieves couldn't seem to help, my Spychologist Winnie referred me to Dr Juliana for acupuncture. After visiting Juliana several sections i can sleep very well and my neck, back pain are improved.
Words cannot describe how grateful I am to Juliana and Winnie.

Juliana has been very helpful in reducing my upper back pain issues. Highly recommend her treatment package for general health wellbeing.

Juliana is incredible! I started seeing her when i had a hand injury and couldnt move my hand or fingers. Not only did she use acupuncture and massage to regain my movement, she got rid of all my swelling, tingling and numbness. I have been seeing her regularly since for acupuncture to help with my fibromyalgia, she is a life saver! Always so sweet and really knowledgable.

Thanks to my friend, I know this place. I visited the clinic on Dec 2020. The service is really great. But until yesterday, I called to make an appointment with psychologist LiLy, she got full, so the receptionist asked me to make an appointment with Catherine with the fee $210. And I'm ok with that. But unfortunately, things happened, I could not make it today, I called to the receptionist prior 4 hours before the appointment and want to reschedule next time. She's rude and asked me to pay $210 for cancelling full appointments. I asked why I have to pay without seeing her. Because in some places, It usually just pay for the cancellation fee. And she still asked me to pay for full fee and hang up the phone. Then, I called back again and this time she told me to pay $40 for the cancellation fee. I'm extremely not happy with the service here anymore, that used to be great but not now. Of course, I will pay for the cancellation fee but definitely will not come back again.

Cheers.

I find the treatments here very healing. The dome treatment especially, it's very relaxing & a great way to detox.
The staff are extremely friendly & supportive. I highly recommend Juliana as she is caring & compassionate & great with accupuncture, massage, cupping etc.
I absolutely love coming here.

Hi, I must say that I have persevered with healing acupuncture with Juliana Choi Aiken. I have also experienced her deep tissue massage. I can state that she is capable, empathetic and administers effective healing solutions. I can thoroughly recommend Juliana to any client and hope she continues to share her healing talents. Julie, satisfied client.

Came in here for a deep tissue massage. I was not dissapointed at all! Very thorough, and knew exactly what he was doing. The place was very clean and professional. Very friendly and was a lovely experience!

This place is amazing! The Dome sessions are so relaxing and a great way to detox! Highly recommend to do a Dome session if you are feeling a bit bloated as you will sweat away any excess water in your body.

Absolutely amazing in the Iyashi Dome with Far Infrared Sauna for detox and pain, Deep Wave massage strengthening muscles. Winnie Pham, Sheldon and all other staff are caring, friendly and supportive!

The staff are attentive to detail & the brightness & cleanliness of the clinic adds to the whole relaxation ambience of the place. I had my first ever massage - deep tissue & it was amazing. All of those years working in the office accumulated to stiffness & tension to my back & shoulders but the 1hr of deep tissue massage combined with the Iyashi Dome i could feel the tensions lifting almost instantaneously after. Highly recommended for those with posture & back issues even with utilising the Stimawave Deep Wave Massage.

A great place, the staff is very professional and friendly. Their treatment is very effective and the environment is very relaxing. The machines are all brand new.

Definitely recommend this clinic for muscle pain management. I tried the StimaWELL deep wave treatment on my back and would definitely come back next time when I need it. I came into the clinic with a tense upper back full of knots in the afternoon and it was wonderful to wake up the next morning without any of those!

I was treated with neuromuscular electrical stimulation for a badly sprained ankle before so I know the technology works. It's great to know there is one for your back as well. Most problematic area for people who regularly work on computers like me.

I'm keen to try other treatments available here as well. It's rare to see a clinic focusing on mental as well as physical wellbeing.

I had several visits to this clinic including deep tissue, facial and back treatments. The team provided first class services combining with the use of world bleeding edge technologies.
Hats off to the owners and their vision on how Aussies can look after their mental and physical health better ; holistically.

Highly recommended for customer service. Staff are very friendly and attentive, and put every effort into making sure that the experience is comfortable and relaxing. They took extra care to explain the treatments and happily answered all my questions (having a science background I'm naturally critical on how the mechanisms of the treatments work).

I've had 4x dome sessions and 3x deep wave treatments, and aside from the detoxing and tension relief, I have to say it was thoroughly relaxing - I fell asleep in each session! I can't say that this has consistently happened when I get massages. What I love about the dome is that it only covers the body, whilst the face is outside the dome. So unlike saunas, I can actually breath normal temp air! The deep wave treatments have also done wonders for my posture. I'd been doing stretches and exercises to fix my posture but gains have been slow because I keep falling back into the habit of slouching at my desk. I still do the exercises, but ever since coupling it with the deep wave treatments, I'm not tempted to slouch as much as I used to.

It would be a valid call to declare I know a thing or two about personal customer service as I've been in retail more than 10yrs+.

Here @Rosewood Medical Spa 2/624 Ferntree Gully Rd, Wheelers Hill VIC 3150 I applauses their personal service is phenomenal, the staffs there are genuine and thorough in each steps of the treatment program (supported by top notch equipments from Germany). I specially love the EMS as it helped ease my lower back pain and strengthen the core, so thank you!

I'm so looking forward to my next treatment session!

Beautiful clinic and the staff are so lovely, they provide excellent services with affordable prices.

20 mins of EMS (Electro Muscle Stimulation) workout equivalent to 2 hours at the gym. New way of workout and taking fitness to the next level. Beautiful tranquil clinics with top notch, state of the art machines. Give it a go everyone, you'll be amazed what Rosewood Medispa got to offer. Very happy with my very first EMS workout. Experienced trainer to guide you in achieving your fitness goal. Will try Iyashi Dome and remedial massages next.

What a fantastic team headed by Winnie.loved their EMS workout and it only took 20mins exercise but i felt like i was working out for over an hour! Can really feel my body responding to the workout. And the dome was a lovely way to end the EMS session.felt thoroughly invigorated.also came back to treat my back pain on their deep wave and what a difference that made. I am an active person and being able to do all the things I love without pain is amazing!

After 9 months of pregnancy, I suffered a very bad back pain. Sleepless nights post-delivery, bending, and lifting the baby frequently add on to the misery. I tried back pain exercises, remedial massage, hot stone massage but it didn’t help much as the problem keeps on coming back.

Through a referral, I came to Rosewood Medispa and tried their Deep Wave treatment, with just 3 treatments, I felt a huge improvement for my back pain. I also tried Iyashi Dome treatment which also helps sweat out all of the toxins in my body and another benefit that I love from this treatment is that I was able to lose some extra weights.

The staff here are always professional and make me feel comfortable, especially Ms Winnie Pham, she is a wonderful psychologist who is both caring and patient, and has assisted me in many ways.