R.M.Williams DFO South Wharf
| Address | B119A, DFO, 20 Convention Centre Pl, South Wharf VIC, Australia | ||||||||||||||
| Phone | +61 3 8617 8911 | ||||||||||||||
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| Website | www.rmwilliams.com.au | ||||||||||||||
| Categories | Boot Store, Boot Repair Shop, Clothing Store, Leather Goods Store, Men's Clothing Store | ||||||||||||||
| Rating | 3 7 reviews | ||||||||||||||
Nearest branches R.M.Williams Melbourne Emporium — Melbourne Emporium, Level 1/295 Lonsdale St, Melbourne VIC R.M.Williams — 180 Collins St, Melbourne VIC R.M. Williams — Shop 237, Level 1, Melbourne Central/300 Lonsdale St, Melbourne VIC R.M.Williams — Chadstone Shopping Centre, Shop 329B/1341 Dandenong Rd, Malvern East VIC |
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R.M.Williams DFO South Wharf reviews
7 Dear manager,
I wanted to share some feedback regarding my recent experience with your service. I purchased a belt from your store; however, I was disappointed to learn that you do not offer a belt hole punching service. This lack of service impacted my overall satisfaction with my purchase. I went to your store and they don't provide me with belt punching service, but I saw him provide this service to other customers.
While I understand that this may not be a standard service, it would be great if your store could offer this option to customers who need it. As a result, I had to take my newly purchased belt to another store to have the holes punched which was inconvenient.
Despite this issue, I did appreciate the quality of the product and the professionalism of your staff. I believe that your store has great potential if you were to expand the range of services you offer to your customers.
Thank you for your attention to this matter and I look forward to hearing from you soon.
Sincerely,
Some of the best service I have received at any RM Williams store (& I’ve been to most all around Australia!) The ladies serving me tried to help in any way possible & not at all pushy. I’ll be back everytime I come to Melbourne A+
Lovely service from Mitchell and Margaret. Sweet and funny duo at south wharf
Just my personal experience which I found customer services are not too friendly and unapproachable!
A serious disappointment. Had high hopes for this place when they moved from the old DFO Essendon, which was good but a bit of a drive for everyone unless you live in the Northern suburbs.
Really not much variety on offer and not much of a bargain if I’m honest. Most boots go for $499. Not much of a savings difference between coming here and one of their flagship stores. The lack of variety and stock I believe may be because the store is quite small, not much bigger than the old one.
They put the completely wrong boot on hold for me. I made a big detour on the way to the airport for nothing.