Relational Minds
| Address | Suite 13/33-35 Macedon St, Sunbury VIC, Australia | ||||||||||
| Phone | +61 3 5417 6188 | ||||||||||
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| Website | relationalminds.com.au | ||||||||||
| Categories | Mental Health Clinic | ||||||||||
| Rating | 2.8 5 reviews | ||||||||||
Nearest branches Relational Minds — 4/125 Pine Ave, Mildura VIC |
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Similar companies nearby Delmont Private Hospital — 300 Warrigal Rd, Glen Iris VIC Epworth Camberwell — 888 Toorak Rd, Camberwell VIC Medi7 Clayton — 255 Clayton Rd, Clayton VIC Ayur Clinic — 807/530 Little Collins St, Melbourne VIC |
Relational Minds reviews
5Treaters are great, the reception staff however are incompetent, they don't answer or return calls or emails. I have now been charged twice hundreds of dollars for services that were never conducted and now can't get a response.
Very disapointed and frustrated, contacted them a while ago as we seriously need help with a very mentaly unwell child, have tried so many avenues and nothing.we reached out to rational minds and filled in the enquiry form, was contacted a while later to fill in more online forms, and nothing, even after an email from our GP explaining the situation.we are getting desperate, and they don't answer the phone, respond to emails, nothing. Even if they were to contact me tomorrow with an appointment I'm not sure we would trust them to help us.i know the system is over run, but they could at least acknowledge an email and a give time frame. Not helping in what is an incredibly difficult situation.
Relational Minds held our family's hand and cared for us during a very tricky time. Alberto was very understanding, highly knowledgeable and was able easily able to relate to our family member needing help. We walked the journey back to wellness as a family with RM with us every step of the way. We cannot thank you enough. The art therapies and family clinicians were also excellent.
Excellent organisation. Admin staff are friendly, respectful and quick to respond to enquiries. Great team approach to working with clients and other providers too
They do not answer the phone or respond to emails. Extremely unprofessional and definitely not the kind of people you want helping you with your mental health. 100% would NOT recommend.
Edit - I was told to fill in a bunch of paper work which I did and was informed someone would call to arrange an appointment, they never did and it’s been months. Since then I have sent you an email to follow up and tried to call multiple times. Fair enough you are over run but how hard is it to send an email that just says “we are not taking new people”. I mean look how long it took you to write a response to this. I guess I’m just a touch confused you could do this but not respond to an email. I’m extremely disappointed.