Regan Peugeot Citroën - Service Centre

Arthur is an extremely detailed sales representative from Regan Peugeot. He has ensured that our vehicle searching process till delivery is smooth and enjoyable.

He is patience as well answer all the questions and requests we had. If you need a new car, Peugeot and Arthur from Regan Peugeot is your go to place + person!

Thank you Arthur and his team.

11 years of service, 11 years of happy motoring. Thankyou to the whole team at Regan's.

Service, care and professionalism were all 100% as was the friendly customer care. Couldn't be happier!

Excellent job - found a hose off emissions control/ turbo wasn’t working when cold, also found a broken engine Mount. Very thorough, quick and know what they are doing- a big change to generic mechanics out there. Got the car running so smooth it’s hard to notice it is running. Also cleaned it in and out- happy customer

Super friendly, helpful staff. Sadly/fortunately I don’t need to get my car serviced all the time; so our time together is limited.

We have continued to be very impressed each time we use Regan Motors Service. Dealing with them on the phone and in person is always done efficiently and with ease. Communications are clear but not annoying. Expectations are well managed. Work is carried out and a detailed account of the work is provided on paper as well as explained verbally. They listen and don’t try to rush you either. They provide a very comfortable waiting area where I was able to continue my work remotely. I was offered a loan car on one occasion which was perfect for our needs. Thank you and keep up the excellent work.

Service began on time and was completed at the time advised. Service manager went through in detail what had been carried out in the STD service.
Very happy with the service from Regan motors. Receptionist also very helpful.

Regan Peugeot corrected a myriad of faults, which have plagued this vehicle since it was serviced by another Peugeot affiliated company. They listened to me, and identified the computer communication errors, which 2 other Melbourne dealers I'd taken it too failed to do. But were quite happy politely to fob my concerns off.

Tony's staff were brilliant.
I highly recommend them to anyone.
Peugeot Australia, shoud look to Regan's example to lift your customer service game. Further to this post, I have had to take the vehicle back to have the head unit software re loaded to stop the screen freezing. And the yellow hold the Steering wheel message that comes up spasmodically.
Again Regan service have done a marvellous job Again, tracing and correcting installation faults done by other Peugeot service. In my opinion Regan Peugeot Service are brilliant.
I will not take my car to anyone else.
Five stars!

This was my first time having my car repaired here and my experience overall was disappointing.

The coolant pipe on the underside of the engine had a leak which required a repair/replacement pipe, as my engine was overheating from short drives. I will preface this review by saying that I appreciate it is a difficult area of the car to get access to in terms of labour and time.

The team at Regan informed me that the part needed was not available in Australia and directed me to order the part online from AliExpress. They provided me the part number and left me to arrange ordering the part and having it delivered.

Subsequently, half way through the repair, Regan called me to say that the pipe didn’t fit the space on the engine and that they instead simply patched up the existing pipe. For this service I was charged the same quoted fee by Regan despite not having a new pipe installed.

I am disappointed with this outcome as I’ve had to pay the same amount without getting the peace of mind of having a new pipe installed (based on the age of the current pipe, I won’t be surprised if it develops another leak in the near future). Despite following Regan’s instructions to purchase this exact model of pipe, it did not fit. This, combined with a patchwork repair with no change in price felt like a very unsatisfactory service.

Although the staff were pleasant and easy enough to communicate with, I don’t feel confident that I received good value for money. I will be looking elsewhere next time.

On time. Clear explanations. Excellent communication. It would be unreasonable to ask for more.

Greeted by friendly staff. Had routine 3yr fixed price car service, which came with a car wash.

Professional, helpful and thorough in their care of my Peugeot 308. Would not trust my car with any other mechanic.

So pleased with the service team. Our power steering motor died. We were able to book it in the next day, got a fixed price quote for a replacement motor and were back on the road the next day.

Couldn't fault the service of car and staff helped me out beyond their responsibility. A+ from me

Definitely the nicest dealership in Melbourne. Everyone was very nice and fixed the issue super quick.

I am always treated with respect by the service team. I know my car and they always listen too any concerns I may have.

Have been going to this garage for a few years now after trying every Citroen dealer in Melbourne. Every time I go to the garage I find the service to be professional. The staff are helpful and always willing to talk over all the work required and will tell you if the work can wait. I highly recommend the garage.

Efficient and friendly service. Had a loan car provided and checked car for issues even though not in for a service. Fitted tow bar.

Regan Motors offers friendly, efficient and diligent service at all times. I strongly recommend them.

Great experience. Fair price, great service, reliable and treated well. Would not go anywhere else. Thanks