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Refocus Drug & Alcohol Rehab Melbourne

Address 1/459 Toorak Rd, Toorak VIC, Australia
Phone +61 3 9537 0880
Hours 09:00-21:00
Website refocus.com.au
Categories Addiction Treatment Center, Alcoholism Treatment Program, Mental Health Service, Rehabilitation Center
Rating 4.8 36 reviews
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Refocus Drug & Alcohol Rehab Melbourne reviews

36
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Ashita
14 July 2022 9:11

Michael gave me the strength and hope when I was left with none. I have been feeling helpless and did not know where to go and how to get support for my loved one. It's been an extremely difficult period in my life. Michael spent a lot of time over the phone and provided me with so many options. He had no reason to provide the help and support as I didn't even know him. I called Refocus, left my name and number, Michael called me back immediately. He guided me through all the help and options available, he also told me what I need to do for myself while I am looking after a loved one and how I need to address the situation. His one call has given me massive amount of hope. I was at a breaking point. I can see the light at the end of the tunnel. Though Refocus doesn't offer what I need but Michael still said that he is always there and is just a call away. The world is still a good place as there are people like Michael who provide unconditional support without having anything to gain from it. I have no words to express my gratitude to Michael.

Deutsch
21 April 2022 7:29

The past two years have been incredibly rough for all of us. Some of us survived and some of us are not in a good place. Watching my brother's substance abuse spiral out of control, I decided that I needed to support him in the very best way I could. After reading several extremely positive online reviews, I reached out to the team at Refocus. My initial contact was with Michael on the telephone and he arranged the clinical team to assess my brother's suitability for the programme. Thank goodness all went well and my brother was admitted to Refocus. Fast forward three months and I have my brother back. The team cared for him so well, supporting him along this difficult journey. He and I both understand that rehabilitation is a process and we are both incredibly grateful that a facility such as this exists in Australia.

Madam
17 March 2022 23:24

I have just completed a 28 day program at Refocus. I was having issues with too much alcohol which got out of control due to covid isolation. The program was so helpful is helping me reframe my thoughts and behaviour. The location on Brighton beach was so beautiful and I enjoyed the daily beach walks and scenery. We had some hot days and found me swimming in the bay. I highly recommend for someone needing a reset from drinking.

Tracey
25 January 2022 17:22

My time at Refocus has been life changing. After a few hard years, I unfortunately developed an unhealthy relationship with alcohol. After arriving at Refocus, I discovered so much about myself and all the factors that let to this unhealthy lifestyle. The staff and counsellors are second to none, and ensure you feel supported and safe at a time of extreme vulnerability. You will learn so much about yourself, and be challenged in the ways you need to be, to ensure you reassess and can achieve the life you deserve. The setting at the Brighton Savoy is nothing short of amazing, with gorgeous rooms and ensuites for all, and this location combined with this world class program meant I was truly comfortable to be uncomfortable and push myself to achieve everything I set out to. I can’t thank Barb, Heath my counsellor, and the whole Refocus team enough!

Tony
19 December 2021 14:46

A great environment for recovery. Staff genuinely cared about your recovery and the program gets you out of your comfort zone and really works! Thanks so much to Barb and her awesome team for helping me through one of the toughest times in my life:)

Blonde
14 December 2021 0:27

Not a place that worked for me. While I didn’t use while I was there, others certainly did and very easily got away with it. Bottlo up the road with no supervision at night! While this place has certainly helped some, it’s not a “one size fits all”

Emma
25 November 2021 16:13

I attended Refocus earlier this year for 4 months, for treatment of substance misuse issues. The Refocus program and all the wonderful people who work there have absolutely changed my life. They provide a safe and nurturing environment to get out of the comfort zone and get well. I have a beautiful life today and that is thanks to the program at Refocus and the foundation I was able to set for my recovery during my time there. I am incredibly grateful to Barb and the team at Refo. Thank you xx

user
19 November 2021 22:41

I was incredibly lost and broken when I came to refocus. I was full of anger and fear and I was unable to function without alcohol in my system. After 3-months at Refocus I have never been clearer and more optimistic about my future. A combination of expert and empathetic counselling & incredibly supportive and knowledgeable support workers put me back on track and gave me hope for a sober future. Thank you to all the staff at Refo.

James
18 August 2021 10:12

My 28 days has just come to an end at Refocus, but the skills I have learnt will last a lifetime. Coming in from the country was always going to be difficult.
The staff and other members of the therapeutic community could not have been more amazing.
Barb and her team at Refocus were 100% behind every single client at the rehab and always gave us the opportunity for growth in all aspects of our lives.
If you are an alcoholic or addict and want to find a better way to live your life, I highly recommend this rehab as the one for you

Ellie
12 August 2021 0:54

My time at Refocus has hands down been the best experience of my life so far.
I came into Refocus so deeply entwined with my addiction. I never saw hope of separating from it as I believed it was part of who I was and would always be.
The only way I can describe how I feel now after 3 months at Refocus is free!
I not only learnt about myself but I have learnt life skills that will serve me through the rest of my life.
The staff are so humble and caring, there wasn't a day that I didn't feel supported no matter what I was going through.
My joy for life has returned and I will be forever grateful to the staff and the community at Refocus for making this happen!

Mitchell
06 April 2021 4:42

My time at Refocus has not only been one of the most rewarding, life changing experiences of my life but has also made such a positive difference in the life of my family. Before I got to Refocus I was miserable with no hope for changing what I was doing. Despite all my best efforts I could not stop using substances. Barb and the team there showed real care and concern for me and my families wellbeing during my 11 month stay there. Barb looked at the root causes to what fueled my substance use and replaced them with things like self esteem and self love, which she herself put so much time into helping me with. I have a fantastic life with a beautiful partner, amazing friends and my family back in my life. I truly believe I would not have the quality of life and the awareness of myself if it weren't for the time I spent learning from Barb and the professional staff she has there. Thank you doesn't seem to cut it.

Lana
31 March 2021 14:01

This place saved our lives. Our whole family survived with the empathy and knowledge from all staff. If you need a way out, this is it.

Leo
25 January 2021 12:45

Best rehab in Melbourne. The staff are genuine and compassionate. They will tell you what you need to hear.

Dashiell
29 December 2020 8:33

Refocus has been instrumental in changing my life. I had been a daily drug user for nearly 17 years when I attended Refocus and I didn't believe that there was a future in which is didn't use drugs. During my time at Refocus, the staff, counsellors and peer support workers all helped me to develop a program of recovery which has allowed me to create a life free from the shackles of addiction. Refocus is not simply a drug and alcohol rehabilitation program. Through a skilful combination of therapy, community accountability, education and consistent lifestyle change, Refocus has facilitated me to transform my entire self.

Denise
16 October 2020 2:37

I can not believe how effective this program is. I had almost lost any hope of getting my Brother back. We had tried everything we could as a family to help him but nothing worked. Our last chance was Refocus and although I had my doubts, the program has changed all our lives. The team at Refocus were amazing to deal with and were so supportive of the entire family not just my Brother. Without their help I don’t know where my brother would be, but thanks to them he is back home and finally back to being the person we always knew he was, a loving uncle, brother and son. This program not only saved his life but it saved our family. Thank you Barb and the rest of the Refocus team!

Nicky
27 September 2020 17:49

My life was a complete mess when I entered Refocus. I was admitted a week after a life-changing health crisis, and it was the first true opportunity for me to get well mentally, physically and spiritually. Every single area of my life was affected. I'd lost my business, friends, and the relationship with my family was rocky to say the least. Once a confident, and driven woman, I had become scared, alone and utterly lost. If it weren’t for the education, compassion and clear direction from the professional staff I’m truly not sure I'd be alive today. Prior to refocus I had tried other methods and places to get well, all of which had little effect on me, possibly because the programs weren’t individualised. At refocus, they really understand it’s not a one size fits all situation – and I was treated by the very best in the industry to make sure my recovery could be the best possible. Now 6 years free from addiction, I'm back working in my business, have a great social life, and the relationship with my family is fantastic! I can't thank Barb and the staff enough for believing in me and continually showing me the way. My advise to anyone is to do your research, because addiction is a deadly disease and truly needs the BEST treatment available. It was not possoble to work on my underlying core issues and mental health until my addiction was arrested. I cannot recommend Refocus enough! If you get it right you can still have the life you always dreamt of. I’m proof of that. Nicole Birkill.

oruaqt
23 April 2020 0:47

Though it does not look like this facility is the best for my families needs, the counsellor that answered the phone was so informative and helpful, giving options with explanations. Heath was better than the Santa in Miracle on 34th Street.

Abbey
02 January 2020 7:20

I came to refocus in a rock bottom state and completely and utterly broken. In my time of residency, yes I became sober and clean but I also became a stronger person with the program that is in place there. The daily therapy and strong community that is maintained there brought me back to life. The support staff were always available at any time of the day and I felt heard for the first time in my life. I was surrounded by people who believed in me and encouraged me all the way. The environment is safe and positive and I have made life long friends that I still continue to stay in contact with. The entire staff went above and beyond for me and genuinely wanted nothing but the best for me and others around me.
Thank you Refocus, my recovery all started with you.

Andrew
19 May 2019 20:48

I write this review after not using drugs or alcohol for 130 days, the longest period I’ve ever been sober.

Two weeks ago I left Refocus after spending 3 months there. I was referred there by another rehab as previous 28 day programs hadn’t worked for me. I reached a point where I totally surrendered. When I was told to do at least 2 months at Refocus, I signed up for 3. I needed help.

The program at Refocus is unlike any other I had tried. Plenty of group and 1: 1 therapy, some freedom to do normal things like go to the local shops and cafes and most importantly, in my mind, the focus on re-learning how to live.

Refocus isn’t just about drugs and alcohol. It’s about relationships, connection, lifestyle and being witnessed. The small therapeutic community and close attention by staff and counselors is what I needed to get me back on track. I’ve made life long friends and I feel more connected than ever to my recovery.

I can’t recommend Refocus highly enough to anyone who is wanting to recover from drug and alcohol addiction and is genuinely willing to change. I am taking up the opportunity to stay connected with the rehab so that I don’t forget where I came from and how I finally made a shift away from the road I was on.

Nat
03 May 2019 15:54

My partner recently completed a 3 month inpatient rehabilitation program at Refocus. The professional team of staff and councillors provided continuous ongoing understanding and support to both my partner and our family from day one. The program was very thorough and tailored to suit his needs, as he is now clean, and on a successful recovery path. Refocus and the the beautiful staff there have changed our lives forever. Highly recommend to anyone struggling with addiction.

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