RBC Business Solutions - Melbourne

0 out of 5 stars
Michael Manton RBC Group General Manager is unprofessional and from my first hand experience, he can not be trusted. How is he unprofessional, he gives a 1 star review to his client of many years. I have requested Michael Manton to attend my office to discuss multiple ongoing issues that we have with RBC. These issues are serious and quite concerning for RBC.

I have two questions for RBC to answer….

Your website states that Michael Manton is a co-owner of RBC, why would a co-owner behave like this?

Could the Company Founder and Financial Controller Geoff Layton or Managing Director David Wheeler please contact me in order to reach a resolution?

I am hopeful that an amicable resolution can be worked out that is beneficial to both parties. Until then, I will leave this up. Today is the 07/09/2022.

I didn’t want to “Air the dirty Laundry” however, no one at the senior level above Michael Manton has contacted me. You have my details on file and I look forward to speaking with Geoff Layton or David Wheeler.

Thanks,
Todd

Not impressed with this company, 2 months later and our printer still not working. This is having a huge impact on our business!

Happy with service and account manager Sam. Helped with IT requirements, consolidated our fleet, and has been very helpful during Covid

My account manager Sam held took his time to go over my IT and print solutions. Got me up and running in a timely manner. Would recommended again:)

Sam was an absolute gentleman. His knowledge was outstanding and was always there to help, with our IT requirements and consolidating our fleet!

I don't recommend this company, and if you are proceeding with them, make sure you check your contract very clearly. In our business' 8 years of operation in Australia, we have not encountered this level of dishonesty.

This is a very dodgy company. Irwin only emailed me two pages of the contract to sign and inserted the rest of pages together by themselves. They forged my signature for the rest of documents which I found out later. They claimed that these documents with my forged signature are just their internal doc, but actually it was the agreement for three parties: RBC, the owner HP Financial Serviced and the customer. The forging of a signature is a criminal offense. So I strongly suggest people who have been doing business with them better to check if your signature was fault as well. Please see the document cover they forged my signatures. Hope this will help you.

I saw your reply. I will reply here. Yes I confirmed that two pages I received. At that time my staff and me we didn’t know there were more pages for this contract. I didn’t know there were other documents I need to sign. Please let me know who give you right to forge my signature！

If you have a business and are looking for ways to improve its processes, you can approach RBC for its workflow automation solutions.

They have helped me during COVID to streamline the processes for my employees. Our contact is Irwin Senghera, who has been very helpful and would be the best person to reach out to.

I had an enquiry about working from home and Irwin was very efficient and generous with his advice. Fantastic- good customer service is sometimes hard to get!

If you’re looking for a passion driven company, with the ability to showcase class in service and relationship. Kindly reach out to Irwin from RBC and he will direct you in the right way.

Very good company will be getting more products for sure. Great service from acc manager Sam, helped alot.

Bryce was very helpful when it came to setting up a new HP set up in my workspace when it came to working remotely. Any questions I had were answered quickly and all the information was provided! Thank you very much for the positive experience which made a daunting task simple.

We required some work from home solution and have been provided with a rather efficient and cost beneficial arrangements by Irwin. Highly recommend approaching him or the company for their services.

My experience setting up my home office during Covid was top notch. Friendly sales team with great knowladge of the products they sell. Bryce was awesome and helped me get exactly what I needed to work from home. Would definetly recomomend.

5 stars! Happy with my account manager Sam, came and consolidated our entire IT and Print fleet, smooth and easy process. Highly recommend!

Explored multiple vendors prior to arranging a service with RBC. Love our account manager Irwin's work ethic and responsiveness.

Extremely satisfied by my experience with this company, in particular with our account manager Sam who always goes above & beyond. If you have any IT needs, definitely get in touch!

We were previously dealing with multiple vendors for our managed printing solutions until we met Irwin Senghera from RBC Group. He helped to tailor a solution for our nationwide sites with a full detailed plan on optimizing our business. Big Thumbs up!

Extremely happy with their service. I worked with account manager Sam who met every need and exceeded expectations. Thank you so much for your amazing work

Don't use this RBC printer company, they are black heart company! They were using cheater software over count your print usage just in order to send you a large amount bill. You RBC can make money, but not this black heart money! Stay away from this company!