Quest Brighton

Another great Quest. Rooms have had a recent update. Management and staff are helpful and friendly,

Very poor. We are staying for four weeks whilst work is done to our own house. Unit was recently upgraded but when we move in the unit was still dirty. Supposed to be cleaned weekly but first Friday - no cleaners. We complained and they cleaned Saturday but did not vacuum. We again complained and they returned Monday to vacuum. Weekly cleaning seems too seldom for a family of five and cleaning is still very poor (vacuum very minimal - often still crumbs etc left, they dont wipe over benches, cupboards are greasy, and mould is growing in the shower). We had to supply batteries for the TV/dvd remotes and light bulbs for several lamps. There are still blown bulbs in the kitchen extractor and even outside at the line (great when you are hanging out the days washing in the evenings in the dark). TV reception was poor and dvd and Foxtel didn't work when we arrived. We have asked for this to be fixed but the Foxtel STILL doesn't work and the TV doesn't receive Channels 7 or 9 (don't think the antenna is connected?). Have now disconnected the antenna cord from wall and can get Ch 9 again? Really disappointing overall. Only a couple more days and we can move out again but can honestly say we will never stay at a Quest managed resort again.