Puma

Great product and great location with good parking. Neat and tidy store.
I gave it a 2 star because the staff just stood near the registers gossiping and the business could not accomodate for a basic human need - a toilet! You can imagine my frustration when I had to take my 3.5 year old to McDonald’s around the corner - not ideal.
When I did ask the three staff to use a bathroom for my little one, two of them clearly didn’t want to engage me (the willingness to have an awkward conversation is what customer service is) and the third just said “sorry no” and offered no alternative. Not a good customer service experience. Kindness and empathy cost a business nothing.

The range of products is always changing but the friendliness of the staff remains the same.

Was ok. Looked at website first before going. Prices in store are more expensive than on website for the couple of items I was looking at. Didnt buy anything didn't have sizes as per website either.

Great range of clothing and footwear especially for my kids who are growing up like crazy at a very good price.
Highly recommend.

Not the same as previous years. Outlet should be outlet not just $5 or so less then the retail shop. Service is great product range same as any other retail store. Need to drop the ' outlet' in the title.

All of the staff go out of their way to help you decide what you need, all you have to do is ask for help and the staff will make sure you are happy

Not much different to a retail store. If you can find a type and size in the bargains area you’re lucky. Otherwise not worth it.

The Puma outlet shop is a wonderful, it’s a no nonsense place to get groovy runners and sportswear at a generous discount! I’m especially impressed by the excellent customer service I received on separate occasions from Marley and Manny when trying to get the right sized shoes for my mum. It’s great to find a place where staff are so helpful if you don’t get the size right the first time. Changing my purchases to the correct size for mum happened without any fuss and was completely stress free. Thanks so much Marley and Manny. The shoes looked fantastic on mum too! Highly recommend!

Good place to go for fitness junkie, good prices, good quality. Now as popular brand as Nike but. Still good for everday sweat at gym.

Good quality of shoes with a reasonable price and the personnel were so helpful for finding my shoe

No Tennis Gear.at all.
Came here to buy some tennis shoes and women's tennis clothing. I was advised that the store didn't have anything.
Im pretty sure puma sponsor a fair few Tennis athletes and have a large range of gear yet decide they don't wont to sell any at the store.
The store had plenty of gear. Just nothing tennis related. For a city that holds a Grand Slam you would think there would be something.
Staff were friendly.
Easy to find store.
Clean.
Easy to park.
Would recommend for other general sportswear shopping.

Unfortunately not much for XXXL people but we used to it anyway lol
Good customer service and some variety, prices are very democratic, open seven days, bought something and I'll be coming back around from time to time.

The guy who showed me shoes was being very nice.
And he was good.

But the guy at cash counter was not good with the customer at all.
I asked him for shoes box top lead and bag to carry easily and he deny that straight away. They gave me shoes in open box.
The customer before me has got shoes in nice shoes pack and good service.

May be skin colour problems

Not good especially the counter guy.
He should show some manners to his customers instead of partiality.

0/5

Quite a array of quality gear here for discount pricing and also Richmond Football Club gear with great savings to go.

Jumpers, hoodies, shorts, track pants, jackets and shoes to choose from and other clothing too to choose from at some slightly discounted and various % off depending up to 50% for some articles.

There is a last off rack too with $20 items and a bunch of kids wear worth the look with some great savings too.

Good quality clothing and shoes for decent price. You may not find you size or favourite colour in the clearance section, but if you are flexible, you can grab a bargain. If not, still plenty of selection available for a bit higher but fair price.

Didn't find any thing this time around, managed to get a cute tracksuit about a month ago when the sale just started.
Still quite afew styles in men's and women's runners.

Mostly good quality goods, however I suspect there are a lot of discontinued or hard to sell items.

Outlet store with some samples. Staff are helpful and friendly. Prices are about the same as their sales at DFO stores. Limited range but bargains/rare items can be found

Another hidden bargain spot on warrigal road. Technically it is a warehouse converted to a Clearence shop. Not all items are half price, only the stock from previous year is on special.stock feels fresh and is clean. It doesn't look like return or seconds items. Ample parking in vicinity.

Check your purchase before you pay
make sure you get charged correct price.

If not and if you complain them, than get ready to get abuse in front of other customer, also they will give you customer service leassons as they all knows the best customer service.

And if you Asian good luck.

Not impressed.