Pro Light & Sound

We had to cancel our contract with PLS as there were other charges not disclosed that were to be added to our package despite PLS reassuring that no additional costs such as rigging fees or charges would be involved for setting up our event at our venue. They re assured this as they had done “several similar jobs and shouldn’t expect additional charges. ”

At the time the staff and manager admitted there was an error in the contract produced and agreed to issue a full refund. When I contacted to ask what the shortfall in the deposit refunded was for their explanation was “costs associated for dealing with our venue” despite the event being >3 months out.

I advised the manager that if he could prove this was the case we would be happy to accept this however we never received a response. I attempted to contact PLS several times and my emails were forwarded to the manager however I never received a call back.

I didn’t want to leave this review here but hopefully no one experiences the same issues we did.

How can I describe how amazing Dani and the team from prolight and sound are when there are just no words to use as I’m still speechless!

From the moment I got in contact with Dani she Instantly was helpful, accomodating and would answer each question and make each idea come to life there was nothing that was to hard or a question she would not answer! She thought outside the box and also accommodated for our budget!

Dani and the team delivered a wedding styling out of this world and I never thought in my life that I would have a wedding reception as beautiful and magical than what was displayed on the day!

When I saw our room for the first time I was instantly in tears and my husband and I were speechless and I did have to ask if This was our wedding and if I was in the right room!

To the whole team at prolight and sound and specially to Dani my Husband and I would love to thank you for the bottom of our hearts for delivering a wedding that we didn’t even dream of! We wish you and the business the very much success, abundance and prosperity in the many long years to come!

If your reading this and looking for an event or wedding supplier I wouldn’t go any where else these guys are your people!

My favourite supplier to deal with! Pro Light is always providing top quality service and products. Highly recommend for your next event!

A few weeks ago, we eventually managed to have the wedding, which was in the making for two+ years (thanks to Covid).

The wedding was made a memorable event for our family and friends mainly due to the incredible work done by Pro Light & Sound.
The wedding was an outdoor event (in a homestead off Geelong) which meant that it required expertise in every aspect, and we are so glad that Pro Light & Sound was there to fulfill every need including that of our other suppliers who relied heavily on Stav as the go to person to fix any of their own issues and nothing was beyond Stav’s expertise. Stav and his Pro Light & Sound team helped everyone at the event without any hesitation.

Stav and his team worked tirelessly for three days leading up to the wedding and was the key in making everything work.
Pro Light & Sound is a professional, very well organised company who went well beyond their scope of work to help everyone and thank you Stav for making it all happen.

I would not hesitate to recommend Pro Light & Sound to anyone, and I can assure that you will NOT be let down. I certainly will be engaging Pro Light & Sound for our next function.

Hired equipment for my wedding and they were really good to deal with. Very professional and knowledgeable.

You guys make my dream come true with all that beautiful chandeliers, I cannot thank enough to everyone in the team for their hard works.
Highly recommend!

We have used Stav and the Pro Light & Sound a number of times and they are great to work with! Very knowledgable, and always happy to go that extra mile to help out.

Thank you for amazing & beautiful works you guys have done for our wedding. As a wedding photographer, I has seen enough weddings but still amazed by how my own wedding look. The chandeliers and canopy definitely are highlight, all my guests & family said how beautiful it was and keep asking for recommendation. Thank you for taken care of us and making my wife happy, she keep saying how much she love the whole thing:)

Stav and the Team at Pro Light & Sound did an amazing job at my book launch. They literally "lit up" the event and made the environment sparkle. Thanks again Stav. What you do with lighting is truly incredible.

The team at pro Light and Sound are a wonderful and exciting team to work with. Every challenge is met with a drive to solve it and get onto the next thing. Like us they know their craft and just get to it.

Always brilliant working with Pro Light & Sound! A truly reliable and high quality collaborator!

I have had fantastic experiences with Pro Light & Sound as a Client & Supplier. The PL&S attention to detail is second to none. I highly recommend Stav and the team!

We cannot fault this business. Very easy to deal with, great service with a friendly smile - highly recommended!

We are a media partner that got to work along side Pro Light & Sound for a high-scale national tour and these guys were so easy to work with and extremely professional in all aspects of audio, visual and styling. Highly recommend these guys if you are looking for an event with Wow factor.

I engaged this company on the advice of the venue I had booked for a fundraising event. Communication was very slow from the outset and getting responses to queries took days and much chasing. Then on the day of the event, what was promised wasn't delivered (I was advised it wasn't possible despite them having done a site inspection prior to the event). During the event the microphones failed. They weren't tested pre event which is the usual process and our speakers were put in a very embarrassing position. Both the lapel mics and the hand helds failed. When I sent an email complaining about the level of service (or lack thereof) both pre event and on site, I received NO response! This was the most unprofessional experience I've ever had with an AV company - and I've dealt with ALOT of them. Very disappointed.

Prolight & Sound are the best in the business!
They are always at the forefront of what is possible in the industry and share their knowledge and expertise.
No job is too small or too big for them!
I would highly recommend Prolight & Sound!

I found Tatiana to be very unprofessional to deal with, I just wanted some quotes for a dance floor, bridal table and cake table hire, I found them to be more expensive compared to the other suppliers like kerrevent or Amica, so when I told her I had better quotes she begun to put the other companies down but upon further research I found pro light had a few negative reviews with people reviewing them as having shonky set ups. I found Tatiana approach tacky.

We have engaged Pro Light & Sound to work on a number of business conferences. Their team has been great to work with. Their experience and expertise has been integral to helping us put on the best events possible. If you are looking for an AV production partner that will be part of your event team then I highly recommend getting in touch with their team!

Pro Light & Sound was a pleasure to work with. The quality of all products were of the highest standards and the service was 100% about customer satisfaction! 5 stars

Terrible customer service and I've been waiting for a response for quite some time. I also went onsite for a venue inspection and your setup finish was a bit shonky. I just wanted too know what your price is. I don't want it anymore anyway. Thanks.