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Priceline Pharmacy Mooroolbark

Address 28 Brice Ave, Mooroolbark VIC, Australia
Phone +61 3 9726 7611
Hours 09:00-21:00
Website www.priceline.com.au/store-finder/country/AU/0734
Categories Pharmacy, Health and Beauty Shop
Rating 3 23 reviews
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Priceline Pharmacy Mooroolbark reviews

23
Sort by: date highest rated lowest rated most helpful
Jay
29 August 2022 11:23

Very friendly and helpful staff! I needed eye drops for my sons infected eye and they were the closest chemist open after 6pm on a Saturday. Thank you again for the friendly help and being open late

Zann
23 July 2022 2:42

Thank you to your team. I called just before 9: 00 pm for assistance & from the person who answered the phone and confirm availability, to the Pharmacist on duty (Thursday night 9/06/2022). I was panicking a bit & she calmly just took over and assisted every step of the way.
Your friendly calm nature and the rest of the teams good service meant so much. Thank you

Scotty
21 June 2022 19:07

I try to take all of my scripts here. I find the pharmacists to be caring and extremely helpful. Highly recommended!

Kerry
30 May 2022 3:27

Very friendly staff. The pharmacists are excellent they take the time to explain new medications and help you with off the shelf treatments. The best pharmacy I have ever been to. Pure excellence ️

Lyn
23 March 2022 22:45

The staff are lovely and will do what they can to help you. I've never had any problems with this store. I highly recommend it.

EKK
24 January 2022 15:40

Never had an issue in store or been discriminated against for not using a mask which I have a genuine medical reason plus I carry my exemption.

Buy today to was interrupted whilst I was finishing a phone call in an isle before I dropped my scripts in and I was asked to leave the store, I told them I had an exemption and have never had an issue here in the past. I was met with a hostile tone and told our policy has changed, by this time I was embarrassed and just said Don’t worry I’ll leave, the woman did say I can serve you outside but by that time I was already frustrated.

Educate your staff and customer service and how tone sets the mood.

Will not be back, went to an independent and welcomed! They even let me wait inside.

David
15 December 2021 14:25

Can’t wear a mask due to medical reasons so not allowed in to the pharmacy at all. Called the number like the pharmacy asked. Was served by someone that couldn’t even get the correct bandages for me. If you don’t allow people into the store that have a medical reason then at least have staff that know how to look for things when they are shown exactly what you need.

Gail
01 November 2021 5:32

I’ve been a customer for 14yr. I have a valid mask exemption. I’m now not allowed inside. A CS lady came to the door & asked me what she could get me. I had escripts so they had to let me in. Went & did some shopping came back called again, asked if they could take payment over the ph. But my debit card isn’t that type of card. So went it paid. Got home & none of my actual scripts that I had put in had been done. But a random medication from my file that I didn’t ask for. I’m going to collect all my scripts on file & will never step foot in there again. Imagine asking a person at the door for a “personal item” such as haemorrhoid cream. I’m appalled

David
28 August 2021 3:34

28th June. Went in 8: 45pm Pharmacist was a delight to deal with she took time to explain everything in plain English need more like her great experience

Peter
04 August 2021 22:28

Always painfully slow to dispense prescriptions.
Day, night, weekdays it weekends it makes no difference.

Alicia
07 June 2021 14:20

Staff are really nice, great range of skincare, Haircare, makeup and medicine convenient location also

Becca
20 July 2020 6:28

The regular staff are lovely! But the temp staff that was on this evening was so rude and kept cutting me off when I was trying to speak! She should not be working if she doesn’t have the ability to provide good customer service!

Jacqueline
26 June 2020 21:40

In these distressing times and whilst under much pressure from the general public, the pharmacists and staff are caring, sympathetic and a credit to their brand name. Huge thanks to Tom and Belinda for their help in sourcing medications for our family.

Mig
27 May 2020 12:43

A number of front counter staff come across like their customers are an inconvenience, disturbing their social chats.

julia
12 September 2019 12:47

Would give 0 stars as when returning a purchase with receipt, one of the female pharmacist's was the rudest individuals i have ever encountred. Totally appalling. Terrible experience indeed.

Chloe
20 May 2019 1:52

Refuses to stock a life-saving HIV-prevention drug. One of the pharmacists was extremely rude about refusing to stock it.

Leonard
19 December 2018 2:31

The staff is always on the lookout for anyone needing assistance in the shop. Service with a smile is an apt description of this place.

Paul
27 November 2018 16:28

Slow service.you have to be lucky to get looked after. Watched people walk I get served after me and walked out. Had to leave as waited 15 mins

Michelle
20 September 2018 20:21

Dedicated, friendly, & professional Pharmacists - incredibly helpful!
Staff are also friendly & helpful. Nice light spacious store with great product range.
Been a customer for around 4 to 5 years & wouldn't go anywhere else!

Linda
18 March 2018 5:33

Extremely unhappy, I have just purchased a bottle of Giorgio Armani parfum at $125, only to find a brochures in the bag, indicating a sale of up to 50% of fragrances the following week. At the counter on payment, staff discussed the tanning products on sale next week but nothing about parfum.
Extremely annoyed

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