Premier Grass - Synthetic Artificial Turf Fake Lawns Astro Turf Supplier Melbourne

Highly recommend! The team from start to finish provided an amazing service and quality product.

Sent an online enquiry and followed up with a phone call after no response and still no call back. Weeks later and heard nothing. Can only imagine how difficult it would be to actually get them out when it's this hard for a response. Waste of time

Premier Grass did a fantastic job with the astroturf they installed at our house, making our outdoor space so much more welcoming and is worth every penny we paid.

In particular, the attention to detail and care shown by Jose and Arnold (who installed the grass) was very impressive, and I could trust that they would've sweated all the details.

Furthermore, Tim (who gave us a quote) was very understanding when I wasn't able to let him in after he arrived a little early, waiting outside patiently whilst I tried to wrap up a meeting.

It is therefore not surprising that there is a bit of a wait time, and they are chasing their tails a little with the constant rain, so communication could have been better.

But that is a very small complaint in an otherwise very positive experience. Thanks guys!

Couldn't recommend this enough.
Steve was really helpful and knowledgeable about the products.
I vacuumed the sand that was originally put over the turf, the sand was keeping the bad smells in.
Then spread the Zeofill and brushed it in.
Sprayed with the Stain and Oder Terminator every 2-3 days for 2-3 weeks, to try flush the dog pee smell out and smells are completely gone.
Looking forward to a stink free summer.
Thanks again.

Tim and his team has made this project enjoyable and stressed-free.

My backyard has transformed to a maintenance free backyard. My family and friends have been enjoying my backyard and they are very impressed!
Thank you for your service!

Firstly if you are interstate and wanting the Drainpro cells from K9Grass.com.au (sold through Premier Grass) think again, the packing for transport of some glad wrap around these plastic cells did nothing. Of the 19 cells I received, 9 were damaged of the edges and some cells were damaged more than once. I contacted K9grass/Premier Grass and was asked to email the sales person, I did with images and never heard back from them.

I had an issue with the grass roll, conversations with the sales person were that they could cut down a 6m x 4m roll, to a 6m x 3m and 6m x 1m. Then the 1m roll being placed inside the 3m roll, so collecting from the freight yard would be easy by trailer.
This was not done and the extra length in the roll made it a transport issue for me.

So both supply and transport are an issue in this, so I can't say this had been the smoothest purchase with the company.

Excellent products and service. K9 artificial grass is holding it's own against a very big pup, and the team here were great at advising on the best product to go for and advice on maintenance. Strongly recommend.

Excellent customer service from Tim and Steve. Great pricing, great advice, great grass! Partner and I left very happy.

Terrible, Ruch gave my mum a quote and after so many messages and texts still could not commit to get it done. Not sure what you have to do to get them to come and actually do the job, we said we would wait and to just give us some sort of timeframe. 6 months later no word and no grass has been done, poor effort team: - (

The install was completed quickly and looks great, our yard is now looking fantastic and our dog loves the feel and it is so easy to look after, thanks team

I am very pleased with my choice of tough K9 turf installed by Premier Grass for my smallish yard. It is coping well with the wet weather (I had agi pipe included) and I can clean up the dog gifts very easily. Overall, a very good product (I researched thoroughly and no other product I was quoted for could compare with the toughness of this turf), thorough installation (so many layers to the job, so much work involved) and friendly customer service.
No longer will I have to endure burnt patches, mud and dug out holes. I sit and groom small dogs regularly so had to find a solution. The installation went very well. I recommend the turf lock system as well as the zeo fill. There was just one area I asked to be re-installed due to an aluminium border issue but Tim came back quickly to fix it to my satisfaction. Overall, a great product and I look forward to enjoying my new yard.

Very happy of new synthetic grass by Premier Synthetic Grass installed by efficient, friendly team. I would recommend Premier Grass to anyone with my very positive experience. Thanks to Louis, Tony, Jay and two other members for a very good job. Also to Tim for quoting and making sure the job is perfect.

Amazing job done by the guys from Premier Synthetic Grass Australia… special shout out to Tim, Jose, Tony and Carlos for their awesome customer service and work. Highly recommend and so does Murph the four legged master of the house

Finally post lockdown Premier Grass have been able to install my K9 artificial grass and it looks fabulous. Thankyou to Ruch for your communication keeping me informed re dates for the install. Thankyou to Lewis, Carlos and the other 2 guys (sorry didn't get their names) who worked non stop to get the job done. Very professional and all clean and tidy afterwards. Thankyou

Premier grass product, premier service from the very first contact. Tim was not a sales person, he was a consultant: at every step of the process he made us feel that he listened to us and wanted us to be pleased. He kept us informed, and was always respectful. The team did a superior job. We were able to compare Premier's work as a neighbour had recently installed artificial turf. Premier had a bigger crew, meaning a quicker installation. They had better existing buffalo grass removal equipment. They used and compacted a better base. We are really pleased!

The guys at premier grass were extremely helpful and the grass supplied was the perfect product. Can highly recommend them.

Just had Premier Grass install K9 Grass in the backyard for our new puppy. I'm really happy with the job. They needed to lay the grass within an area bordered by large rocks, and they expertly cut the grass into the uneven borders. The guys were really polite and professional. Great job!

I recently got synthetic grass installed from Premier Grass in my backyard. It was an excellent experience right from initial quote enquiry to final installation. Ruch and team were very professional in listening to my requirements, giving me options and helping in choosing right grass for my backyard. I will definitely recommend Premier Grass to anyone looking for synthetic grass installation. The grass they offer is a lot better than offered by other vendors in same price.

Great experience, service was fast and job done less then the time it was expected and staffs are attempted and provide details information how to care for grass.

Highly recommend Premier Grass. Professional quality and service. Absolutely love our new backyard! From a muddy patchy section it’s now a fully useable space! The dog and child also highly approve!