Platypus Shoes Broadmeadows

The manager is super arrogant and extremely rude individual! Such an unpleasant experience with a poor care factor for anyone walking in, actually caused me stress trying to seek assistance over an exchange that platypus did in giving me two different sizes in the box to begin with. Why are people with poor people skills and aggressive attitudes working in retail. I have a sour taste for platypus after that stressful experience!

James is a credit to your store!
Absolutely perfect customer service and done with a smile. So helpful and knowledgeable. This, is exactly what customer service should look like. Need more like him.

Great teams leader raising young teens with discipline alongside staying up to latest trends. Good on her

Brought puma walking shoe, payed$160, not even the value of the price, i am now having foot problems, so tight, the sales guy sa8d 8t eill stretch. What the f, i am having saviour feet problem, i cant even walk in them

Not helpful at all. I have placed an order weeks ago but still have not received the product. Called the store many times but were not willing to help, instead said there is nothing they can do about it. It’s not good enough!

I was served by Georgina (this was her name on the receipt). I went there during the black Friday week and despite of the fact that there was a long queue of people waiting and she was by herself, she was able to maintain a high customer service by being kind, fast and she even made me have a laugh. I am really happy with my purchase.

No clear communication as to when items are been sent. I'm missing 2 pairs of shoes and after contacting the store I only got sent to an article to read instead of somebody actually sorting the problem and telling me when to expect my delivery. I've received no tracking details for my order and no sign of receiving them either. Appaling service to be honest.

Omar gave me possibly the best service.dealt with all my online issues happily and willingly and just went above and beyond for the customer! Great job Omar. Would buy from you any day

Waited for 20 minutes for service, got no service, left and came back 10 minutes later and waited again for another 10 minutes! Very poor service. Went to footlocker in the same centre and got service right away and was able to purchase the sneakers I was after

Such helpful staff. Wanted to get my partner a gift and they were helpful (as I know little about shoes) and we were able to find shoes that he LOVED. Staff Were patient and understand.

Well dear reader Ernie and I went shopping Ernie insisted that he wanted something uniquely Australian. I tried to explain that all Bec they are called platapus shoes they don't sell them.so I approached the sales girl and asked.of course not but they do have a great range of shoes at good prices.check them out. They don't have shoes for platapus! Friendly staff.good stuff!