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Peninsula Star Cycles

Address 48 Playne St, Frankston VIC, Australia
Phone +61 3 9783 2266
Hours
Monday09:30-17:30
Tuesday09:30-17:30
Wednesday09:30-17:30
Thursday09:30-17:30
Friday09:30-17:30
Saturday09:30-16:00
Website www.peninsulastarcycles.com.au
Categories Bicycle Shop
Rating 4 49 reviews
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Peninsula Star Cycles reviews

49
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Mark
23 December 2023 18:53

Mark was extremely helpful, ultra customer service focused wanting only the best for his customers needs. He worked out pretty quickly that I would be better off using the services of someone else due to the technicalities of my bikes. Very appreciative of his honesty and passing me details of those that can help me

Nathan
08 October 2023 11:36

Wonderfull place came in today and got some grips they were so nice and helped me put the grips on and even gave me some combos to put on me and my friends bikes

Julian
09 September 2023 19:47

Bought the kids bike from these fellas. All of them seemed super friendly and helpful. I like that.

Elise
05 September 2023 11:29

5/5. Amazing service and so helpful with fitting a tyre for my son's knee walker! The prices were a bargain too! Overall, this bike shop is the best at all your tyre needs and beyond! Thank you to the team for their amazing service!

henri
14 August 2023 2:45

I recently had 2 flat tyres on my wheelchair, I went to peninsula star cycles and they were more than happy to help me out each time.

Competitive prices and knowledgeable in wheelchair repairs, I will be going back for sure!

Michael
17 July 2023 16:15

Bought my bike here. Happy with the bike, and very impressed with the service. I will always go back. High recommended!

Rebecca
13 June 2023 21:03

These guys were outstanding with their service. The repairer even stayed back to finish off my bike so it was ready for me the next day. We get all our helmets and kids bikes here.

Andy
10 June 2023 8:19

On more than one occasion, Mark and Tim have helped me out when I have had issues/maintenance with my road bikes and the kids bike.

They give up their time to chat about all things related to cycling. You can tell they love being around bicycles. Workmanship/repairs, never a drama!
Pricing reasonable, and jobs have always been done on time since I have been using them over the last few years.

Mark is to cycling, what Yoda is to the force. A walking encyclopedia on cycling. Respect!

mick
27 May 2023 1:34

I had my Trek Domane 5 series serviced here in about January 2023. They did an excellent job and were very helpful and clear in their explanations and expectations of what might happen during the service.
Having had my bike serviced at two other local bike shops, and having had poor to really bad experiences with both, I was really hoping that PSC would provide a much better service in terms of communications and value for money.
They did both, they listened to what I had to say instead of talking down to me as I'd experienced elsewhere. They also addressed my concerns - these are always in the forefront of my mind when paying $100s - and were completely BS-free.
I'd recommend them 100% and will definitely taking my bike back to them for its next service.

John
12 May 2023 10:28

Very helpful staff. They provide great assistance and advice on your bike setup. Which makes the riding experience so much better.

Sean
27 April 2023 19:22

Can only comment on the service as I went in to get a new rear tyre for my bike. Excellent service in choosing the right one for me. Then I asked about fitting it and the salesperson took the time to show me how best to do it, he also mentioned they can do it in store for a reasonable price and said it would take approx 1 hr. I got home and decided it was all too hard to DIY. When I returned i was told it should only be 10min. We left the store and browsed the library next door. Exactly 10min later walk in the store and they are just wheeling it out. Could it fault the service or speed of said service.

Jethro
11 June 2022 21:37

Oh my. Went to store looking for a new road bike. Staff member exploded into intense lenghty sales sermon about bike types I wasn't looking for. In the end I interrupted and said I was actually looking for a road bike of which they had a very small selection.

Nic
09 April 2022 8:05

Will never be back! I went to the store doing all the right things. I was wearing a mask and checked in at the table that was placed out the front of the store. A salesman was talking to a gentleman and his son about a bike. No eye contact was made, no acknowledgement that I was even there happened. I soon politely off to the side and waited. Another man arrived, no mask and didn't check in and was immediately acknowledged. The salesman asked how he could help him, he mentioned he was there to collect a bike. I waited, still nothing. So I politely interrupted and asked if I could go into the store or did I have to wait outside. I was told I had to wait and someone would be with me soon. Again I politely stood aside and waited. A young man walked out, straight to the other man and served him. Again didn't acknowledge I was there or had been waiting first. I left. Went to Bicycle Superstore where the service was outstanding

FriezaSama
08 April 2022 12:20

Over 1,000 for your cheapest bike rims? (according to what i could see on the website). Complete rip off, or do you only cater to rich folk? And us people with normal, cheaper bikes cant get a normal $100 rim, instead have to fork out more than 3 times the worth of the bike just to fix a buckle.

j humphreys
20 February 2022 15:44

The owner Andy is basically Mr Krabs, the mechanics sell the wrong parts, all in all just go to Giant around the corner or the roadie cafe near kannanook station

Mike
09 December 2021 13:49

If anyone is looking for a bike of any kind or after any information about any bike then these guys are who you are looking for and I would say that they are probably the best in Australia.

I spoke to 99 bikes, Ivanhoe cycles and others and I just wanted some basic advice on the gear each of the 3 bikes i was enquiring about and to cut it short all were not very knowledgeable. My brother recommended Peninsula Star Cycles and said call them up and you will know straight away that they know their stuff and he was 100% right and was given a lot of information and advice which was exactly what I was looking for.

Highly recommend and will be using them from now on. Not only knowledgeable but also very nice.

John
28 October 2021 1:40

I find pen star bike shop my favourite on the peninsula polite staff always even when their busy most times they say bring it up and we'll have a quick look and if it's something minor it's gets fixed on the spot well done to Mark and his staff

kylie
27 August 2021 7:06

Been here heaps over the years and always seem to go back after constantly having not the best experience (mostly from the owner).
Recently I got my sons top end bike serviced here and after picking it up noticed a part missing from the hydraulic brake lever so went straight back and showed them it was missing a small part of the hydraulic brake lever on the handle bars, there response was, if you had played for the nexted level up service that would of included hydraulic brakes and that we would of noticed it, I would like to think if a bike mechanic is servicing a bike they would run there eye over the whole bike and let me know any extra work that the bike might need, they are only got there hand out for your money! There is so much more to this story! Will never go back! Have given them so many chances to show me they are a decent business but alway get let down, bike is now in mornington getting rerepaired.

Antony
20 August 2021 1:19

Took my mountain bike in for service, it hadn't done more than 300kms on the road. It just needed a basic service as it hadn't been out for a few years but apparently it needed a new chain, gear set, brakes the lot. I wasn't told what service would be done and I also wasn't told about the brakes so I was surprised with a $230.00 bill (a price you would service a car for) that I thought would be around $140.00. I brought it here thinking I'll give it to a small local business, I wont be doing that again. My fault I guess, they saw me coming and took what they could. Couldn't recommend them at all.

Luke
02 June 2021 4:47

Very friendly and helpful service. Had everything I needed to fix my bike at great prices. Definitely going back for all my bike needs

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