Peak Cycles

Peak Cycles were recommended through a local riding club located in the Eastern suburbs of Melbourne in March 2021.

I contacted Sean who talked me through various options based on my needs and budget. I was most impressed with the customer service and knowledge provided on the various models I was considering. I ended up purchasing a fabulous Trek road bike after completing a lengthy bike fitting service.

I've since clocked up 100kms and have been thrilled with my purchase. The complementary 12 month servcing has also been wonderful to ensure all components are in check.

Highly recommend Peak Cycles for the quality customer services and exceptional range of bikes catering all levels of riding.

UPDATE - JANUARY 2024
Sean and team at Peak Cycles continue to provide an outstanding sales and maintinance services. My Emonda was serviced and completed on the same day (08 Jan 2024) as it was pre-booked. Upon pickup I was briefed on all findings and shown which components require replacing in the coming months. Highly recommend Peak Cycles and will continue to engage with the in the future. I wish them a wonderful 2024!

Customer oriented. I had to bring the bike back after a minor oversight, and they fixed it on the spot with no record of the original repair.

This is a wonderful local bike shop, Gary and Sean care about their clients. I feel supported and cared for as a bike rider.

Great bike shop with great customer service. Sean made my "new bike day", a day to remember.

Sean and crew are a great guys to deal with. Excellent advise and assistance with products

Garry was exceptional. After my bike was damaged in an unfortunate collision he was helpful and prompt in repairing it. Great service and much appreciated.

Very nice, friendly, and knowledgeable staff. I have been there couple of times and always got very useful info from the team there

Sean, from Peak’s cycle in Heidelberg, serviced my bike last week. He kept me in the loop regarding expected cost and time of pick up. A very thorough job. I can highly recommend him.
Geoff.

Very helpful service. I purchased a bike for my son in 2021 & found the advice was great. Only just got around to having it serviced for the first time & by chance was able to take the bike in same day. Within an hour it was ready to pick up again. I was impressed that they would still honour the first free service despite the fact that so much time had lapsed.

Absolutely went above and beyond. Communication was superb. Great service. Can't recommend enough.

The professional service provided by the Peak Cycles team has been great and have already recommended to friends and family. Garry especially has been very professional, responsive, and knowledgeable supporting my purchase of a new Trek SL7. My new bike has exceeded my expectations in engineering design and performance.

Wonderful staff! Very helpful and accomodating. I got my bike thru lay-by which was a really easy and convenient option especially for those who are thinking of getting a bike but do not have the full budget at the moment

I had an awesome experience buying my first bike. Shaun was great and made sure i had everything i needed. Love the bike.

Nice friendly personal service and attention to detail.
Purchased a new Trek bike for my wife which she is delighted with.
Can't wait to get out on the trails!

Friendly staff and helped me a lot in figuring out what I needed to start my journey into MTB. Really great to deal with, you won’t be disappointed!

Managed to find a Trek Al 2 Domane, despite the global shortage. The transaction was done swiftly and efficiently. At the store, I was assisted by Garry and he was amazing - extremely knowledgeable, friendly and helpful. Very honest too and went above and beyond to help me with the purchase. You can buy from these guys with 100% confidence.

Loved every bit of my experience with peak cycles. The minute I walked in the door I was given exceptional service. The team are friendly, knowledgeable and efficient. Their passion shines through and their service is exemplary. If you’re looking for cycling products or advice be sure to drop in.

Just had my Orbea carbon fibre drop bar road bike converted to a flat bar. The boys at Peak were very professional in their approach and advice.
The conversion is great. Highly recommend Peak cycles Burgundy St Heidelberg

Sean & the team at Peak are great to deal with - always friendly & professional. Get my bikes serviced there regularly & can highly recommend them. Recently had a bike fit done there & can definitely recommend Sean's services if you're looking to have one done.

Bought a Trek Checkpoint here, Sean was excellent to deal with and went out of his way to assist me and set up my new bike to suit me perfectly. I think I will keep getting my other parts and future bikes here as well.