Paul's Poultry / Wesfresh Melbourne

Eye fillets cooked perfectly but was as tough as tough I've ever eaten in my life and still trying to get the sinews out my teeth very very disappointing you have lost our buisness.

The staff at Westfresh are so professional and really know their products. Love the new outlay of the shop and a fantastic variety of products and produce

Was 20 minutes early and refused entry when we could clearly see what appeared to be 3-4 staff members chatting inside.
Then once I got in they made me aware that the product I was after had to be moved to a bigger freezer the day before and they couldn't access it telling me to comeback (I drove 40 minutes to be there). I had to convince her to check as she didn't even offer. I left empty handed.

Stopped coming here for my business chicken a few months ago as the wastage from offcut parts and skin was significantly more than other local competitors, now I don't think I'll comeback for personal items as the staff didn't appear to want my business.

Hi Westfresh, the new shop layout makes it easier to find the Products you need. The Product range has been updated to include new healthier / fresh Products necessary to put together a complete meal. Staff know the Product, are happy to help & answer any questions. Finally prices competitive. Keep up the good work & I look forward to extra Products as these are added to shop.

Really gone down hill in the last couple of years. Very sad. Meat no longer good quality, service poor and variety very limited. Shall not be coming back.

I got lucky yesterday! They were closing for the next 2 days and clearing everything out. Very cheap, so bought up big. That also meant that I got to try more of their stuff. Got a pile of T-Bones and Scotch fillet steaks. I have been a regular at Australian Butchrs Somerville of late but found their meat has been hit and miss. Prices there aren't as low as they used to be early days when they opened. I stopped shopping at Paul's when they sold out but aftet last night's steaks, I'm going back baby! Their meat the last couple of times we have bought it there has been amazing! Highly recommended!

Pre order chicken hearts and giblets, about 20 kg for my dogs, always easy to deal with, pleasant staff and easy parking. Will keep coming back.

I can’t believe it took me so long to find this place and now it’s my favourite. I can’t wait till they get fully operational.
Covid safe! The chicken the meat is so fresh. I love you can get dim sims, dumplings and huge Prawns.veges etc
Love love love
Check this one out! Prices are soooooo much better than supermarkets n it’s fresh xx
Oh yes I’ve taken so many people.

Fantastic array of fresh and frozen foods at sensational prices.bloody friendly and helpful staff

Quality, prices & service no where as good since been taken over by B&E foods. Shopped there for 15 years, have had to source alternative unfortunately

No I’m sorry the lamb mix was crook. Looked ok, one taste and I realised the meat was off. My wife has a health condition so I’m glad I was the tester. Obviously too many risks taken in the pre-prepared kitchen, don’t touch it. I’ll be back for the frozen dimmers and the biscuits but nothing else.

I have been shopping here for a while now, the pork ribs used to be great but the last time not that nice at all. The last time we shopped there we purchased a few different chicken cuts. I cooked up the chicken steaks tonight and first bite in and tasted that they were off, not impressed for a poultry outlet. The lettuce we purchased was all soggy too. We will not be coming back. You guys need to keep a better check on what is sitting on the shelf.

Prior to my last visit, this rating would have been higher, but my last visit, the quality of meat purchased was disgusting. I had 25 guests coming over for a BBQ on the Saturday and bought 2kg of BBQ chops for $24, $40 of scotch fillet (as well as a further $50+ on other items) late on the Thursday afternoon.
The scotch was OK, the chicken ribs and sausages were fine, however the chops after 2 days in the fridge were OFF. Not just a little bit, but sticky to touch and a pale shade of yellow/green when I pulled them apart. So 30 minutes before our guests arrived, I opened the bag to put them on a tray took one look and was appalled by what I saw, thus having to do the mad dash up to Woolworths to buy another $25 of chops.
I don’t live far from Paul’s Poultry, had them in a blue cooler bag until I got home and then put them straight into the fridge.
I am not a person who likes to complain and I try to always leave positive feedback or contact the business directly. However I have emailed the head office of B & E Foods, re this incident and have been completely ignored. All I wanted was some acknowledgement, that Paul’s Poultry (now known as B & E Foods), had been notified and any issues re their refrigeration or food handing had been addressed, I DID NOT ask for a refund.
Sorry guys, I have been a loyal shopper for many years, NEVER again!

The chicken from this place is so fresh, you'll taste the difference immediately! I most certainly will be buying all my chicken here from now on. So much better than the stuff they sell you in woollies and coles - and cheaper, of course.

Great prices. Always get a freezer load when going to Frankston. We live in Koo Wee Rup so always drop in to get the cheap chicken on way home

Oliver and Naveen Yadav your reviews are lies. You let your child steal and eat a banana and I caught you at the register with no intention of paying. If you intended to pay for it your child wouldn't be consuming it. You did offer me a banana from your bag after I had mentioned it and Oliver was already off getting one. Also, eye filler is pre packaged, weighed and labelled before you grab it off the shelf. Celery is paid per bunch and is never weighed. Next time don't steal and you won't get offended.

Called to get price on chicken breast and was told $4.99, then $6.49 over the phone. Ordered 5 boxes x 10 (butterflied), went to collect, but had to pay first (bad action), got boxes and found not only chicken breast, but also legs and everything else. Asked to have only chicken breast as per phone call, which she argued over. Reluctantly said ok but still charged the same amount, i said it should be cheaper and she then charged $12 p/kg (same as coles!). Got friend to call at this point and they were quoted $8.50! OMG definitely don't use you will get taken to the cleaners!

Great quality meat, a tip is to subscribe to the newsletter to be advised of the specials. I recently bought a full eye fillet @ $16.95 per kilo and was doubtful of the quality but it was melt in your mouth meat. The lamb backstraps are also great quality.

Chicken twin pack kept in open fridge/freezer? Defrosted, liquid in tray not the freshness it used to be

All products are fresh excellent customer service has a small store with a variety of groceries all seasoned chicken and meat is made on premises