Patterson Cheney Toyota

Brought my vehicle for service 9.30 in the morning and got it back 5 in the afternoon! Whole day! And just noticed they forgot to record and stamp the service book. Now I have to come back another day to get the book stamped! Disappointed!

Awesome service very helpful people would definitely recommend a vehicle purchase from this dealership.

Recently bought a Prado from Patterson Cheney. Really impressed with the quality and speed of service! The whole process was very professionally handled. Ajmal was very helpful with the sales and Robert Sultana from Finance made the process of securing finance so pleasant. Robert is very knowledgeable and easy to talk to. He took time to understand my needs and came up with multiple options and suggestions.

I highly recommend this dealership as a whole and Robert in particular for any finance requirements.

Cameron was fantastic to deal with from start to finish. Showed true professionalism throughout the buying process and the delivery experience was fantastic. Very happy with our new Prado!

Great service at Patterson Cheney Toyota. Ajmal helped me with the car and CeeJay helped me with the finance. Will be back for my next car.

We got the call our new car had arrived at the dealership. Robert Sultana in Finance was so helpful and efficient in getting our finance through. Got the car insurance sorted too. Highly recommend him for your finance needs. Thank you Rob. Dilith was amazing in making sure the pick up of our car was special. Explained everything to us. Even messaged us to make sure we got home ok. Thank you Dilith and thank you to Jamie and Amanda for making sure we were kept updated with our new Rav4. We are loving it, cheers from Lin and Terry Rotheram

Very poor customer service. We ordered a Kluger Grande (Hybrid) 3 months ago with a promise that the car will be delivered in November 2022. However, just day before it was due we were told that the car was never manufactured and will be delayed by up to 8 months. The store manager was rude to my wife and instead of accepting their mistake, he said it was our fault that we did not factor the risk of delays. This is despite us being provided assurances on three separate occasions that the care was going to be delivered in November 2022.
Finally, Toyota headoffice stated that the dealership are able to provide a replacement vehicle but the dealership said Toyota headoffice are not correct. What a sham!

My mum purchased her new car through Dennis.
Never did I expect the above and beyond service that Dennis provided.
With delays of her car through no fault of Toyota, Dennis offered to assist my mum in his own time to ensure she got her car without any hassle.
Dennis truely shows he loves his job and is not just their for a paycheck

Thank you for your assistance throughout the whole process.
Every new car moving forward will be coming your way.

An excellent Toyota dealership! You don't have to wait around for someone to serve you, especially with servicing, and they act fast. There is a comfortable waiting area with beverages while you wait. You certainly pay more for a Toyota servicing but its well worth it when they do their best to take care of you. Staff are friendly and helpful!

Charge $80 over the price we were quoted when we booked the job in.no extra work done.claimed the price toyota gives on there website services only apply if you make a booking online which isnt true and nowhere on the site dose it say there price is for online bookings. When we booked the job in there quote matched toyota's website. This Dishonest behavour left me feeling like i cant trust this service manager to not tac on extra charges and to take advange.

Went to 5 mechanics but still can’t fix the problem, end up problem fixed after visiting here with Russell. Then you know why he can be the service manager.

Went to Isuzu and found Mark who was very helpful with his knowledge of the Isuzu DMAX and the Toyota HiLux.

The whole process of purchasing my car was made so easy. Had gone to another dealership before, and was basically ignored by the staff. Almost turned me off getting a Toyota. At Patterson Cheney, the whole team was friendly and welcoming. They maintained contact throughout the whole process, promptly answering all my questions. I 100% recommend this dealership to anyone who is looking into buying a Toyota. Thanks team for such a great experience!

This is my first ever bad review! I don't like to leave bad comments but sometimes if you don't then nothing will change. The customer service is just poor. Chloe, one of the staff was rude to me when I wanted a simple change made to the invoice - claimed she couldn't do it. My partner had booked the car service for me and all I asked was for the customer details to be changed to my name. Eventually she did change the name (after rudely telling my partner I also gave her an incorrect mobile number), which took her about 30 seconds. Hopefully she was just having a bad day but every customer counts. I won't come back again and don't recommend this place with staff member who don't listen to their clients and don't care about the business.

Dennis was great, the best satisfying customers very friendly as achievable a goal for selling for customers or for me very well.

Dilith, Ben Tran and Tam Ha were fantastic in helping me buy my new Landcruiser Sahara! Thanks for your help

Serviced my car today at this dealership and it was the best experience I’ve had at a service department. Nothing was too much trouble. Nancy was very helpful and attentive. Thankyou

Thanks to Lachlan and Jim. Both we're amazing salesman. Very patient and great customer service. Ben was also great with myself and my brother in law. Will buy from again very soon

This is my first ever bad review! I don't like to leave bad comments but sometimes if you don't then nothing will change. The customer service is just poor. Chloe, one of the staff was rude to me when I wanted a simple change made to the invoice - claimed she couldn't do it. My partner had booked the car service for me and all I asked was for the customer details to be changed to my name. Eventually she did change the name (after rudely telling my partner I also gave her an incorrect mobile number), which took her about 30 seconds. Hopefully she was just having a bad day but every customer counts. I won't come back again and don't recommend this place with staff member who don't listen to their clients and don't care about the business.

Ben Tran and Tam Ha were excellent. My family has bought lots of cars here as well! Highly recommend coming to see Ben