Patchwork with Gail B

Helpful staff were happy to assist me in finding just what I needed.
Would recommend

Fantastic shop has everything you could need and very friendly and helpful staff and service will be back

I placed my order, and a short while later received a phone call for further clarification about my order. I was thoroughly impressed with the attention to detail. Thankyou

An excellent patchwork and quilting shop with heaps of options for fabrics. The layout is aesthetic, and makes it easy to find supplies.

Lovely store tucked away in the back of an old tile warehouse. Fabrics from around the world inc. Sashiko & Boro & plenty of themed fabrics and kits inc. Xmas, baby & Disney. Classes available. Knowledgeable and helpful staff. Off road parking in front of the store

I had an awful experience here and felt like crying when I left, the lady was so rude and abrupt, never ever going here again! We were browsing through the tiles in the show room that this awful company were selling for the tile man who shut down and she was extremely rude and aggressive, if you can’t be nice to people don’t work in a business where you talk to people!

The most awesome patchwork and quilting shop I have found. Great help from the staff member who served me.

Best patchwork store in the Eastern suburbs! Huuuuuge range, and lovely and knowledgeable staff.

Never come across such a miserable bunch of women running a shop if you don't like your job quit don't rate a star

I went to Gail B to purchase a backing for a quilt that I had made. The manager served me and measured my quilt to cut the material needed. When I questioned her I was assured that the material was sufficient and told that she was the professional. She belittled me and I was made to feel like I was a child. I took it back two weeks later to the store when my quilting lady found that it was too short. It had been cut at 170cm instead of 230cm.
On returning to Gail B this same lady, the manager, had a very poor attitude and proceeded to blame me for the problem. I was appalled with how she treated me. I was so angry that I demanded my money back and took my business elsewhere.
When looking at the reviews online I found that this same treatment has been experienced by many. It is hard to believe that with this rude, arrogant, bullying attitude she is still in business.
I will never go to Gail B again even though I have been a customer for many years.

There's so much to see I felt like I was missing out on the good things because I didn't know where to look first.

Very helpful friendly staff. The best range of quilting fabic. You can always find the right print for what ever the project requires.

Incredibly rude and abrupt Gail B on 2 occasions whilst in the store then served from another staff member who was disinterested in helping us work out measurements to purchase. Couldn’t get out of the store quick enough! Do not want to return

Wonderful helpful staff. Fantastic range of fabrics and everything else you need for your patchwork project.

I purchased 2 different lots of fabric. 1 was plain black @ $16 per meter & the other was leopard print @ $24 per meter. I asked for 1/2 meter or each & was charger $20 When I went to cut the fabric, there was only 20cm of leopard print & 20cm of plain black. I hear so much good words about their selection & quality of material that I’m disappointed that they will not act on my request to provide me with the correct amount of material I paid for. This has left a very sour taste in my mouth. I just want the amount of material I paid for. I even offered to bring the material back to show you, but no, not interested!
Accusing me of already cutting the material was an insult & they wouldn’t even check the material if I took it back. Extremely bad & rude PR especially in this time for businesses.

Amazing selection of fabrics. Extremely helpful staff even whilst they are closed to walk in customers at the moment.

So many things to explore. Was surprised what an alladins cave it is, no idea how much craft was available.

I found the staff to be aloof and unhelpful. I’d spent just on $90 the day before and came back to get some help with pattern instructions. The shop wasn’t busy but Staff seemed annoyed I wasn’t purchasing more fabric and clearly weren’t interested in assisting me.

Great little store, wonderful service. In 2 minutes they found 3 suitable pieces of material after weeks of hunting.

Gorgeous fabrics, good prices! Ladies are lovely and are happy for you to join in on conversations. They make you feel at home, i love it.