Oxford Moorabbin Outlet

Never have I encountered an experience than I have before by the most obnoxiously, rude and arrogant woman before in my life than I have today.
Came in to try on suits obviously and try and find the right size for myself. The lady wearing glasses, (not knowing her by name), immediately jumps in between myself and the initial lady with an accent to help me when I was happy enough getting assistance from the lady from the start. Friendly, inviting, and listened.
When I would try and speak for what I'm after, she would talk over the top of me without even listening, and try and get rid of me by telling me to go somewhere else to get what I prefer.
Firstly, who do you think you are treating people like lower class citizens. Secondly, you should not be working in a place like this with the customer service skills that you have. I don't care who you are or what your role is, but you should go back to school and learn some manners.
Who ever hired this lady should be ashamed of themselves that they have someone like this looking after their brand at that location.
In the end, I bought 3 suits from Peter Jackson from gentleman that were eager to listen and help. Proper professionals.

We have shopped at Oxford Moorabbin DFO on many occasions and the customer service we receive from Leila and Lisa is always professional, friendly and extremely helpful. Just recently they helped my son with his graduation suit and once again they proved how wonderful they are. Thank you Leila and Lisa!

Beautiful clothes and nice customer service. Lady was so helpful and bought correct clothes.

Thank you

Terri the new salesperson is really terrible and arrogant. She asked me to apologise 2 times for not saying “please”…. She ignore me first when i walked into the store, when i asked can you show me matching pants she would show her finger and show as she is very busy…. I started talking to other sales person as she was not helpful so she got offended and stoped her selling me the jacket…. She asked me to leave the store and that she will call security…what for? I wasn’t even talking to you…. You were having a bad day but pls don’t try to my mum…. I am a 46 yr old…being a white women dont think you have right to teach me school manner…do your job properly rather than sending customers out to security…
Felt terrible after i have been loyal customer for more than 10yrs…
Just because you wanted to dominate that doesn’t mean you have to screw your customers. I felt bad for the other salesperson as she was helping so nicely…

Very happy with my purchase, great customer service big thanks to Laila great service & help with a smile,

Very very sweet staff, and great prices. Will definitely be shopping here more often now for the customer service alone!

Was assisted by the lady at the counter to pick a suit despite coming in close to closing. Good experience

I bought 3 shirts for $120.whilst unpacking i noticed all 3 had stitching that was coming out.check before you buy

Fantastic customer service. Was shopping for a suit and Lena at the store helped me out, gave great advice, got us a great deal.would come back anytime

Excellent customer service, the ladies are absolutely friendly and helpful. Good quality product and amazing deals. I highly recommend this store

My favourite place to shop. The girls there are great and I love the clearance shirts. Their sizes are spot on for my shape.