Otana Flooring

Very professional in providing their services and very good in their communication when an urgent amendment (backed with proof) is required to complete the job properly according to the required standard. I find Arsam sincere in providing quality work and ensuring satisfactory quality work, checking up with his installer to make sure work is going smoothly and will be completed on time. Reza was pleasant to converse. I am very satisfied with their finished job in installing a new Hybrid floor and new carpet at my newly purchased apartment Job well doneThanks Angel

Arsam was very helpful and knowledgeable when it came to the flooring and noise control for apartments.
His team were very professional in the installation and everything was done in a timely manner as promised.
Great product and great company.

Arsam and his team were extremely responsive, punctual, professional and made the whole process of getting our new carpets and floorboards quick and easy. It was also really helpful having the mobile showroom come to us quicker than we could have gotten to the showroom. I would definitely use Melbourne Carpet Flooring again!

I am so happy with their service and the quality of hybrid floor is better than other brands. Thanks again.

Couldn't be happier with the work Arsam and his team provided in installing hybrid timber & carpet throughout my first home. If you're after high quality workmanship, punctual and reliable tradesmen who respect your time, great customer service, and competitive prices, I highly recommend MCF.

Arsam helped me out with new carpet organised and installed in less than 24 hours. He was terrific to deal with and install was punctual and efficient. I cannot recommend highly enough!

MCF offer competitive pricing and a large range of products. They are punctual and effective in carrying out their work too. I would be surprised if you were not to find exactly what you're looking for, and with a convenient location in Richmond, you don't need to drive to the sticks to get these services. I especially rate highly the fact that they are very contactible by both mobile and the office number.

Arsam from Otana was really great to work with and the installation of hybrid flooring and carpets was well done and completed way quicker than other franchise business. Highly recommended!

Good presentation at the start, understanding and helpful in the process…. Beautiful results at the end.
Good job from Mr. Arsam Otana Flooring and team… you are the best!

Absolutely delighted with the results of replacing carpet for Engineered Timber Floorboards.
Arsam was very prompt in responding to any queries and Paul did a fantastic job.
I would recommend Otana Flooring without hesitation.
Service was exemplary.

Best price. High quality. Great customer service. Install done by professional Installer. I’m so happy give my job to this professional team.

Arsam and his installers are reliable, punctual and professional. Very happy with our new carpet and hybrid flooring. This is the second time that we used this company and strongly recommend them

Unreliable, my timber delivery came later than what they have promised than it was wrong product sent, they have stuffed up my full day and wouldn't accept any responsibility, when I have complained, he was advising me about running a business, where I have been in flooring over 20 years, first and last, never again, Mustafa, MB Flooring

Worst customer service.
Wrong products sent THREE times.
Delayed by 6 hours
Second time this has happened

Otana flooring guys did a wonderful job of the flooring of my apartment. Got the hybrid flooring installed, Arsam made all the arrangement and work easy and I did not have to worry about anything. Special shoutout to Reza for doing a wonderful tradesman job of flooring, he pointed out the the flaws in existing system and fixed them for me. The new timber flooring is looking really good.

I'm really happy with the carpet and installation I got from Otana. The carpet is great quality and exactly what I wanted, well recommended by Arsam. It was also installed very promptly, less than two weeks after my space was measured. Being in a high rise didn't make it easy for the layer, but they took it in stride.

Very happy with the service provided by Arsam and the team. Very professional, quick response and also affordable price. Very passionate in helping us and not being pushy at all with the products that we are going to choose.

Great service, efficient very well priced. They went above and beyond with the installation and the workmanship. Attentive to issues and addressed them very quickly. Had over 240 m² of the silk grey laminate. Also had the staircase, fantastic finish and look.

Excellent Service, we had our carpets replaced and hybrid flooring installed. Highly recommend!

In a world where it is difficult to find reliable businesses who actually do what they say, Otana flooring in Richmond did not disappoint. They were on time, friendly and had great service. Their prices were also very reasonable and they were more than happy to accommodate my needs and the short notice for installation that I gave them, especially given that the installation was in a high rise apartment. Their flooring range in their Richmond showroom is also high quality and I could not be happier with the flooring that they installed in my place. I would not hesitate to recommend Otana flooring and will be sure to use them in the future.