OracleCMS

I had the pleasure of interacting with this outstanding call centre, and I must say they truly live up to their reputation for getting things done!

From the moment I reached out for assistance, I was impressed by the exceptional level of service and support provided.

The team at this call centre is nothing short of extraordinary. Their commitment to customer service is remarkable.

They possess a deep understanding of the products and services they offer, ensuring accurate and valuable assistance every time.

What sets this call centre apart is their dedication to customer satisfaction. They genuinely care about resolving concerns and going the extra mile to ensure a positive experience. Their empathy and patience in handling even the most challenging situations are commendable.

Moreover, the efficiency of their call centre staff is simply unparalleled. The call centre utilises advanced technology and streamlined processes to minimise wait times and maximise productivity.

It's refreshing to be served by a team that values your time and strives to provide prompt resolutions.

In addition to their exceptional service, the call centre's knowledgeable representatives possess an impressive level of expertise.

They are well-equipped to address a wide range of complex inquiries and provide comprehensive solutions. It's evident that the call centre invests in ongoing training and development to maintain their high standards.

Overall, my experience with this call centre has been exceptional. They have set a benchmark for customer service excellence that other organisations should strive to achieve. If you're seeking a call centre that delivers outstanding results and ensures customer satisfaction, look no further!

I highly recommend this renowned call centre for their efficiency, expertise, and dedication to getting things done. They have truly earned my trust and loyalty.

Keep up the fantastic work!

Awesome! Staff are trained to provide each client and customer with 10/10 service. They go above and beyond.

Oracle has been fantastic to myself and two of my sons. I have invested in two houses and my sons one each. Everyone at Oracle has gone the extra mile to help. I couldn’t recommend them highly enough. They always return my calls and helped every inch of the way from planning to hand over keeping me informed at every stage of development. Fantastic team to work with and without their help I would not have been able to go down this path to setting me up for retirement

Doubled our bookings the first week we used them. Fantastic service and customer obsessed team

Oraclecms is Australia’s best call centre which provides clients with full end to end customer management solutions. Working at OracleCMS provided me with valuable training and experience that can be applied in any customer service role. Oracle is a fast paced and dynamic work environment where you will learn how to efficiently provide quality service on behalf of clients from experts who will train and guide you through the services. At Oracle you will be supported by supervisors who will push you to expand your skill set and continue to improve.

OracleCMS is great company, It was very nice working with them, quick response time and high quality work.

Have been with Oracle CMS for a couple of years now they handle all our call answering and very pleased with them. 5 star service Oracle CMS is the best call centre out there highly recommended!

We have worked with OracleCMS for the last few years. Their innovation and expertise in the space is second to none. Excellent organisation that works hard to deliver positive outcomes for clients.

OracleCMS have been a revelation in their commitment to our business. From the very first meeting their constant focus on us, the customer has been incredible. From a simple answering service to now being a most valued business partner, OracleCMS are now integral to our success. Kali leads a professional team focused on delivering great service and value.

This company are fantastic! Found them while looking for marketing support and they now look after so much more for us. Fast, efficient, reliable, cutting edge of CM solutions, great value for money and I we couldn't ask for a better management team. Highly recommend!

One of the most innovative solution provider around outsourcing and technology. Exceptional eye for detail and truly embodying the meaning of Customer Experience. Highly recommended team

A very professional call centre company, that I was employed with during 2011. The staff and management, were always friendly, polite and helpful; and I was provided excellent training and the resources, necessary to perform my work. They had a variety of customers, so the work was never the same, each day; which I enjoyed.

5 STAR SERVICE! Cool technology, friendly staff, responsive management. Couldn't ask for more - Oracle CMS really are like an extension of my business. Keep up the great work!

Such an awesome call centre partner for my busy business. The service from both from the phone operators and management is friendly, professional and very consistent. I will always recommend Oracle CMS.

This company is 20 years ahead of any other call centre in Australia. Their technology and people are exceptional. We would be in strife without them

No waiting time! Very friendly service.if I was unemployed I would love to be apart of this company!

Very friendly staff especially the seniors, very helpful.great people to work with.cool management

Wow, what an experience I’ve had.

Super fast, efficient and excellent customer service provided.

How amazing. Thank you so much

Love this company. Obviously the negative comments are from people who couldn't make it to get a job in this amazing company. We get our own mentor and ongoing training

After working for the company i could not recommend them higher, the customer service provided is ecstatic with all agents going above and beyond for clients, the training is fantastic, the atmosphere is energetic and most of all the staff are amazing and very accommodating. They are a brilliant company to work for and I couldn't have asked for better colleagues and superiors.