OPSM Collins Place

Went to Collins Place branch (been there myself twice and first for my daughter) and Nicole is amazing as always! The lovely asian staff that assisted us (apologies for not getting your name) is very friendly and helpful. All in all it's been a great experience. Keep up the good work!

As a long term customer of OPSM at Collins place I’m well familiar with their great customer service but the other day I was very pleasantly surprised when they replaced a lost component of my glasses free of charge.

The best opsm customer service is very good staff on that day duty. Optimetrist Lily very good, knowledge customer service. Iam happy to refer all my family& freinds

Walked in during my lunch break as my glasses had dropped one of the nose pads. They served me immediately, replaced the nose pads promptly and 5 minutes later I was on my way. Excellent service and customer focus.

Excellent service, very friendly and accomodating staff. Would highly recommend for an eye test. Great selection of glasses

I went to 3 OPSMs im Melbourne and werent really helpful. My 4th visit to Collins place and was served by Chris, I asked for my prescriptions for contact lenses but were not available. Chris cleaned and tightened my glasses. Very friendly and provided high quality service.

Had an appointment with Dr Jess (Pei Tan), Best optometrist I’ve ever seen, she was knowledgeable, passionate, and very professional. Will definitely be back. If you visit Collins Place OPSM ask for her she is by far the best.

Had to purchase contact lens. Colin was really assisted me. The whole process was quick and easy. Thanks OPSM Collins Place.

Having looked for replacement lenses for my Persol sunglasses for quite a while, I was lucky to find the only store in Melbourne with the replacement parts and providing an excellent customer service. Highly recommend.

Thank you so much to everyone at Melbourne Central OPSM! As an OPSM customer from BrisVegas, I forgot my contacts on a recent short Trip here. The team at Melbourne central sourced samples for me within an hour! When I picked them up, they also wouldn’t charge me. Such a fab experience. Very grateful as know I can enjoy the sights of Mel - yes very bad pun intended!

Good equipment to have eye test but if they know you don't buy glasses/contact lenses from OPSM and test regularly every year. They will see on your record then after the 3rd yr checking from OPSM (1st and 2nd yr from OPSM different store) and they will quickly test your eyes asap and chase you away. Got advise no need to test since your prescription still 11 months old. Just use the same one and still valid. I thought I want to get the latest up to date prescription since I want to make a new glasses. Good for OPSM got payment from medicare for 5 mins job.

I was very satisfied with my experience at OPSM Collins Place. Both Lilly (who conducted my eye test) and Michael (who did the follow up) were friendly and professional. Highly recommended.

I was so impressed with the service I got from this OPSM store. They clearly have a wealth of knowledge, especially on technical repairs, went above and beyond to help me. Really appreciate and would 100% recommend! Thanks guys

The team at OPSM Collins Place went out of their way to help me, they were knowledgeable, kind and so friendly, turning a somewhat eye emergency for me into a great experience. Thank you!

Amazing service, saved my girlfriends life by fixing her glasses on the spot. Would highly recommend opsm!

My husbands glasses broke while we were visiting Melbourne so went to OPSM Collins Place, as we were staying nearby, to hopefully have them repaired. The staff there were so friendly and helpful and had his glasses fixed in no time. If we lived in Melbourne, this is definitely the place I would go to as my Optometrist

Exceptional service - replaced nose pads free of charge for a pair of glasses in a brand they don't stock. Would revist

Alena and the staff at OPSM Collins Place were just so friendly, helpful and left no stone unturned in helping me find a replacement lens for my broken Ray Ban’s! Very best service, and best team:)

Excellent customer service. I went there a month ago after I broke the frames of my glasses and I was given a big discount by the team to help me out in a time of need and panic. Very generous and understanding!

See Lilly L for annual eye checks. Excellent service, always very professional and high level of detail in checking eyes for problems. Highly recommended.