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Oakley O-Store Torquay

Address Surf City Plaza, Surf Coast Hwy, Torquay VIC, Australia
Phone +61 3 5261 5633
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Saturday09:00-17:00
Sunday10:00-16:30
Website www.oakley.com/en-au
Categories Sunglasses Store, Clothing Store, Sportswear Store, Watch Store
Rating 4.6 8 reviews
Nearest branches
Oakley South Wharf Vault — Shop G-015A, DFO, 20 Convention Centre Pl, South Wharf VIC
Oakley — 1341 Dandenong Rd, Chadstone VIC
Oakley Essendon Vault — DFO Essendon, Shop 29/100 Bulla Rd, Strathmore VIC
Oakley Uni Hill Vault — Uni Hill Factory Outlets, Shop T132/2 Janefield Dr, Bundoora VIC
Similar companies nearby
Strapper Surf Torquay — 106 Surf Coast Hwy, Torquay VIC

Oakley O-Store Torquay reviews

8
Sort by: date highest rated lowest rated most helpful
Henry
10 January 2024 10:25

I had the pleasure of being assisted by Will with some additional help from Bryce. Will was extremely informative, patient and professional. I walked out with a pair of Clifton's and I could not be happier! I cannot commend the staff experience enough, this is my new gold standard for customer service. Thank you Oakley Torquay!

Danny
20 December 2023 21:33

The sales staff were fantastic and made the sale easy and fun. They went over and above to make sure I got what I needed

Steve
23 June 2023 0:59

Good store with plenty of quality gear, especially MTB apparel. Staff are great and eager to help.

matt
14 January 2023 7:43

Sales assistants did a great job of helping purchase new product, however could not assist with compensation of previous product defects, advised due to “environmental” ware and tare, damage was on the inside of the lenses of 2 pairs“ Fuel cell” & “Batwolf”.

Crismen
07 January 2023 9:59

I was looked after by a girl from the Torquay VIC shop. Her name might have been Taylor but I'm only looking at the invoice now.
She was quick, kind and very helpful. The sunnies I was looking for wasn't on display but she was able to find them in the back office. They were the right shape but not the right lense. She was able to customise the lense, the frame and all via online ordering. Then she processed my order and organised to have it shipped to me. All of this was tremendous customer service with sincerity. She wasn't overbearing as a sales person but helpful and colloquial - relatable and relaxed. I was able to get on with her well throughout my purchase. I have to admit I was just looking around in the store as I was just passing through Torquay VIC and I'm from Sydney NSW. It was because she was helpful and generous with her time, was able to find what I wanted, I was sold. I hope this feedback gets back to her and her management because she is an asset to your company. 12 out of 10.

Carolyn
05 January 2023 13:55

Staff at Oakley Torquay were patient and attentive, to fit our family with new sunglasses, when we visited the store prior to Christmas Day 2022

Mac
09 November 2022 14:17

Helpful friendly staff their recommendations to my needs were spot on and I am very happy with the product.
Would go back in the future for other products as the need arises.

user
26 September 2022 16:25

Great service, excellent knowledge of the products and goes above and beyond with your needs.

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