Nexus Stone Pty Ltd

Poor experience with Nexus stone. Firstly, someone measured the bench-tops, but then someone else had to come the week after to remeasure as there was a mistake so this delayed our install by a week. When it came to install, they snapped a section of our stone, so couldn't finish the install and left it half finished. The installers said they would finish 2 days later with a new section of stone, however that has been delayed by a further 2 days. Still waiting for a complete benchtop.

Terrible experience at coolaro nexus stone office among co-workers infront of customer. I
had visited the office and receptionest attended without a mask, she diverted me to a guy.he was very nice good customer service and gave me all the information and was wearing a mask all the time but the receptionist keep picking him infront of me in a very rude manner and at the time of leaving he was looking for visiting card than a guy sitting on a back desk talked to him with a very very rude behaviour with his co-worker i was thinking that we are in 2021 but still an employee can be treated like that instead of worksafe and all legal institute and special in australia which is up on his toes regarding employee safety.

Zak was very helpful and professional! Thanks Mandy and the team at Nexus Stone for all your help. Looking forward to working with you again

Amazing customer service and I would highly recommend. The team were extremely helpful in all aspects of our new kitchen and bathrooms, Thanks Nexus!

I have been in home renovation industry for high-end projects over the last ten years and have worked with different stonemasons. I have worked with Nexus over the last four years and the products and service I have received from this company have been amazing. Their prices are slightly higher than some others but it's worth paying a little extra for the quality and I strongly recommend them.

I have used Nexus Stone on a few occasions as we are Developers who build high end homes in Hawthorn and Balwyn. We have found they're quality of work, on time delivery and pricing is fantastic. I would recommend these guys to my family and friends any day.

These guys made a mistake on my renovation job and refuse to fix it. They damaged my brand new timber floors and have failed to fix them or get their insurance involved and for months I have had a chunk taken out of my floors, and an unfinished renovation that they refuse to rectify. They are blaming the cabinet maker for the stuff up and the cabinet maker is blaming Nexus and they want to charge me (again) to fix a job that they did incorrectly. They have been entirely unreasonable and uncooperative, and at times they have been downright rude and unprofessional. I have now lodged a VCAT claim to get them to finish the job properly. Not impressed.

Top work, could not ask for better! Thanks guys, the bathroom is magnificent! Highly recommend!

We just recently got our bathroom and ensuite renovated. We were referred to Nexus by the joiner and they did the vanity tops and wall panels out of natural stone. The stone work looks astonishing and we are extremely happy with Nexus workmanship and quality. Highly recommended:)

I have used Nexus Stone on a few occasions as we are Developers who build high end homes in Hawthorn and Balwyn. We have found they're quality of work, on time delivery and pricing is fantastic. I would recommend these guys to my family and friends any day.

I have been in home renovation industry for high-end projects over the last ten years and have worked with different stonemasons. I have worked with Nexus over the last four years and the products and service I have received from this company have been amazing. Their prices are slightly higher than some others but it's worth paying a little extra for the quality and I strongly recommend them.