NEWTONE BETTA HOME LIVING SPRINGVALE

Okay scrap that last review it was all round good experience allied expres got lost and was late

Amazing service once again had purchased a fridge freezer last year and went back today for a heater and vacuum once again amazing service helpful.kind and friendly people. We will be back soon

I most recently purchased a rangehood from this business. The salesperson, Sim, was most co-operative, friendly and accommodating through the whole process. I would go back to the business to purchase other items.

Had a great experience when shopping with these guys. Easy to deal with, answered my questions, delivery was organised and arrived on time as promised.

Ordered a washing machine from them.no response for 7 days.finally arranged shipping of the washing machine to deliver a clearly damaged and broken machine.

Top cover is smashed, back cover was smashed in causing the belt to rub and pulleys to whine. The store refused to take any responsibility, handballing me off to Hisense when the purchase was made through them, they are responsible for fixing it. I'm now stuck with a damaged washing machine, which I will have to repair myself as thier customer service is terrible.
Can see where the pulley was rubbing on attached photos.

Top cover smashed also.can't even push a button on that screen without the screen falling inside.

Avoid these guys like Wuhan bat soup.

Purchased 1 item online a month ago. Still hasn't arrived and no replies to my emails to follow up where it is.

Lovely staff here who were more than happy to help us! Will definitely come back here next time we need something that they have!

Sandy was so very helpful in supporting me to purchase the freezer I needed & to arrange a timely delivery with great info re extended warranty

We were referred by a friend to this store. From the initial call to set up an app and find a new rangehood, Sandy went above and beyond.

We went with the ROBAM Hurricane. It’s too early to tell but we’re hoping the product holds up and delivers in the years to come. Extremely quiet but most importantly the suction power is next level.

You must ask for a demonstration and they priced match an offer against the competitor business for us.

We’ll provide another update in about six months. Thank you again Sandy

Walked in, advised the customer service guy we were going to buy a TV and use HUMM. After telling him we had $2000 limit numerous times we found a TV we liked when we went to pay he told us he couldn't do the sale price and it would be $2500 because we were using humm. Once we walked out of the store because we didn't feel comfortable anymore he chased us down and told us he could try for a better price.

Excellent service from Sonny when making enquires. Prompt delivery. Good communication & very helpful follow up. Probably should have asked a bit more about delivery/installation options, as was a bit of a drama to switch door opening. But overall great experience.

Worst delivery driver ever, so rude didn’t help left the furniture outside in the cold and wet and just left, 0 customer service, gave attitude when I asked him to help me. Worst experience ever

Fantastic store & service. Bought a coffee maker online for mother's day, followed up with the store and was promised it'll be shipped on the same day. Machine arrived a day later in time for me to wrap the present: D

Hard to find a business that promises to do what they say. Very impressed with the customer service, will be back for sure!

Products are exactly as described with great prices, excellent customer service and quick delivery. Highly recommend!

Products are exactly as described (great price), excellent customer service and quick delivery. Highly recommend!

Bought a portable CD/radio/tape recorder from here and it was delivered free of charge directly to my door 3 days later. Excellent service and great product

Great price, good communication when supplier was out of stock, offering alternative if I wanted. Quick delivery when available.

I am very pls. How accommodating the sales person and the priced of the product I purchased is better that their rival shops, I highly recommended, thumbs up to newtone betttahome.

I recommend this Betta in Springvale for their excellent customer relationships and service. Very impressed especially with Sim. She worked hard to change my disgruntled mood after not being looked after at another store. And she has flipped me right back into the positive. I will shop at Springvale Betta next time I need something.

Went to pick up my oven. Guy wouldn't even talk to me.

Asked him if they were open and he says half half.

Will look to get my refund now.