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Newlife IVF

Address Suite 3, Ground Floor, 116/118 Thames St, Box Hill North VIC, Australia
Phone +61 3 8080 8933
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.newlifeivf.com.au/locations/box-hill-thames-st
Categories Fertility Clinic, Fertility Physician, Specialized Clinic
Rating 4.5 12 reviews
Nearest branches
Newlife IVF Clayton — 245 Clayton Rd, Clayton VIC
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Newlife IVF reviews

12
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Elena
03 August 2023 14:16

TO Newlife IVF, DR Jatkar, nurse Taylor, Sharyn, the embryology team, finance team, the counseling team, all of the nurses and all of the people that we meet at Newlife IVF, me and my husband we would like to say a big thank you for the unconditional support, countless calls, consultations, scans you guys been with us every second thru this journey. We cannot express and tell you how grateful we are that we found you, that you help us to find strength in a rocky road moment for us and make the whole journey much easer and less stressful.

Thank you from the bottom of our hearts!

Kindest regards,
Elena and Micko Gjurovski

Danielle
10 June 2023 12:39

After going through 9 years of Infertility, recurrent pregnancy loss and feeling let down with bulk billing clinics my husband and I were at a loss. After doing lots of research into different specialists, that specialised in my numerous health conditions, we came across Newlife IVF and in particular Dr Chris Russell. From our first appointment we were made to feel welcome, heard, comfortable and validated. All the staff at Newlife went above and beyond with our cycles and every interaction was pleasant and really helpful. In particular Dr Russell made himself available when we had questions or needed more clarification on something. We are now 12w6d with our miracle baby and couldn't be more grateful and thankful to Dr Russell for making this dream a reality. We will be forever grateful to Dr Russell and everyone at Newlife IVF.

Amy
19 May 2023 22:49

During my recovery from my egg collection, the theatre door was left wide open and I could see the lady after me have her procedure done (legs in stirrups and all). As a health professional, I was shocked by the lack of privacy at box hill epworth. Felt like a number. I was also disappointed when a new life nurse called me to ask if I wanted to sign up for another cycle at a cheaper rate before I had even got my results. The waiting room is nice, and reception are great, and I’ve been super happy with my specialist Hugo. I have gone to another clinic due to the ‘sales’ and ‘privacy’ issue.

Jenna
04 April 2023 1:55

The Team at Newlife IVF are amazing. They are so caring & compassionate & they make you feel like an individual, not a number. Our specialist was Dr Sameer who was incredible.

Alex
24 December 2022 19:23

What could have been a really stressful experience was made so smooth by the entire team at Newlife and Dr. Chris Russell. We were kept informed, supported, all appointments were on time and any time I had any questions they went out of their way to make sure I knew what was happening. We almost went with a different clinic who were much more expensive, much less helpful and has lesser technology and am thrilled we switched. Could not recommend them higher!

Simon
22 December 2022 19:36

We undertook three rounds of IVF with Newlife, with treatment by Dr Sameer Jatkar. We found the nurse team at Newlife great and the facility great.

However, the medical treatment by Dr Sameer resulted in significant over stimulation of my wife (with significant pain), with what became apparent as being very little consideration of her medical wellbeing. It should not take a patient being another medical doctor (which my wife is) to be able to result in change in a treatment program, which it took in this instance.

We were concerned to the point we undertook a third-party review by Dr Lynn Burmeister at No. 1 Fertility, and the treatment plan was revised following this (due solely to our advocacy following this) and we subsequently swapped clinics to No. 1 Fertility. Whilst organizationally No. 1 was slightly less organized at the clinic-end, their medical treatment was superb and we had better egg quality and the same number of eggs, but without all the side effects that came from the program at Newlife/Dr Sameer Jatkar.

We made a complaint to Newlife regarding the treatment to allow them to improve - but as an organization they had no care for review or learning and the Managing Director Dr Tiki Osianlis was inconsiderate and lacking any concern or willingness to review ones own issues. They breached their own complaint process and even then were too arrogant to do anything other than try to sweep it under the rug.

If you are wanting the best medical treatment, then we would say No. 1 Fertility under Dr Lynn is by far the best option. Thank you Lynn at No. 1 Fertility for the successful birth of our daughter.

Katherine
19 December 2022 16:06

Thank you so much to the Newlife team who helped me through my fertility journey. A special thank you to Dr. Chris Russell. You are amazing. Dr. Russell is professional, caring and provided me with the best advice for my situation. Newlife took the time to care for me and it made all the difference. A special thank you to Charlotte Fox for her constant help. Newlife staff were all amazing, and I would recommend them to anyone seeking IVF. Katherine

Trish
18 November 2022 18:20

Truly thankful to Newlife IVF nurses and doctors, especially Dr. Sameer Jatka who helped my husband and I navigate this IVF journey. The level of care and attention I was given throughout my procedures has been very impressive and personable.

Ash
28 October 2022 5:43

Chris and the staff at Newlife were so kind, calm, and caring throughout the process, we found it very reassuring that we were in such safe hands, and felt like we could ask any questions and received great care that felt personal, which was wonderful when going through such a big process physically and emotionally. Lovely staff.

Joanne
21 August 2022 12:58

Came to newlife for a second opinion and it was the best decision we made. Forever greatful to newlife for helping us create our family.

Jackie
04 July 2022 6:17

Newlife IVF is amazing. Every single person that we dealt with was kind and understanding. They explained everything in perfect detail. They were always there for any questions that we had. They have the best technology for any fertility problem and they know everything there is to know about all things fertility. Thank you Newlife IVF for everything you have done us. We will be eternally grateful.

Haley
04 December 2019 1:19

Dr Hope and the Newlife IVF team are consummate professionals. Dr Hope exercised great care and expertise in helping me to screen out a harmful gene through IVF and PGD. My son owes his life and health to Dr Hope and I am forever grateful. I highly recommend the Newlife clinic to anyone requiring IVF services - you are in the very best hands with ethical, compassionate and highly skilled specialists.

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