Multimode IT

I've been working with the Multimode team for several years now and they are always ready to help! Their responses to support tickets are always extremely prompt and their level of communication is excellent - I would highly recommend them to any business who wants to ensure efficient IT systems.

When you find an IT company that's an attentive listener, offers very helpful suggestions, is quickly responsive, highly experienced and professionally competent you can be very thankful. Multimode IT is all that, but comes further with friendly service from people who take pride in their results and enjoy doing so.

Val and his team at Multimode have been looking after the IT needs of our medical practice as well as our home computers for over 15 years.
They provide an excellent service, are 100% reliable and extremely easy to deal with. There has never been an issue that they have not been able to assist us with and we would highly recommend their business to anyone seeking IT services.

Val and his team are very knowledgable, helpful and always quick to repond, would recommend them to everyone.

Val and the Multimode team are simply first class when it comes to IT support for your business. We've been happy customer's for seven years which includes the day to day IT support for our office and occasional work on larger projects. Most recently, they completed a data migration from our server to the cloud which was a seamless process. If you need reliable, professional and responsive IT service and support, then Multimode are the number one choice. They always deliver and never let you down.

Val and team always prioritise our needs. After a switch-box failed earlier in the day, new equipment was installed before lunch and our business was able to get up and running remotely again. This minimised negative financial and customer impacts

Multimode came highly recommended to me, and they did not disappoint. Everything from supplying high quality equipment, to the set-up, and ongoing service, all top-notch. I have also recently been required through work to undergo an independent cyber-security review, and we passed with flying colours. True testament to the knowledge, ability, and professionalism of the team at Multimode.

Without doubt the most professional remote service we have used. Even under the pandemic crisis there has been no change in their service. The only item that does not match their quality of work is their pricing, they are by far more cost effective than the other service providers we have engaged. 5 starts does them no justice

I have been a client of Multimode for 10 years. They have always been responsive, reliable and solutions based. Excellent client care and great advice for our business, as it has grown over the last decade. Definitely a 5 star business.

After buying a Surface Pro the guys from Multimode did all the setup only to find out that the camera was faulty and the machine needed to be replaced under warranty. No bother for these guys, they wiped my data, and then once I had swapped the unit they did the set up all over again. They were much more calm, reassuring and professional than I was about the whole saga. Overall I ended up a very happy camper!

Excellent team of knowledgeable, honest professionals. Fast response times and always willing to come on site if they need to. If you are in a small business like I am they are a perfect fit from my experience. Would recommend to others easily.

Top service - prompt, efficient, expert advice. I run multiple businesses and have used Multimode IT to support my (relatively) basic IT needs. Having said that, something simple is not always as simple but they make it simple. That's what I want. I highly recommend them.

Very satisfied with Multimode. Val tailored to my numerous requests for the design of my website and was always available to answer any of my questions and make changes as required. I have received countless compliments on the design and functionality of my website. I have recommended Multimode to a number of colleagues and would not hesitate to work with them again.

I couldn't run our small family business without the help and expertise provided by Multimode. I have worked with Matt for a couple of years now and he always replies to my queries promptly and solves my problems with great proficiency and patience. Keep up the good work, Matt and Multimode!

We have used Multimode for a number of years now. We have a complex IT system across 2 locations and they are able to navigate any problems we have. We have just completed an IT upgrade, with minimal disruption to our business operations, which is fantastic! Thanks Val and team.

We rely on Val and his team and have never been let down over now nearly 20 years of A1 Service delivery. Very attentive and friendly staff, always happy to explain and talk you through problems and importantly resolve them fast. Multimode IT help keep us ahead of what is always a steep curve in the world of IT when you can easily be made to feel small they help you look big! Very happy customers!

We've been contracting Multimode for more than 4 years for all of our medium size business IT management and our relationship has been extremely successful, Multimode has supported us through various phases of business growth (including business acquisitions) and was able to adapt their services every time. We highly recommend Multimode as an excellent IT Partner.

Matt has been oustanding in his support for the functions that I need for the smooth operating of my computer system. He has helped me so much and patiently takes me through the processes so that I understand the programs and how they can best work for my needs.

I have used Multimode for seven years as my preferred IT support. I have always found them to be very responsive to my requests for assistance in hardware acquisition, backup/recovery, test disaster recovery exercises, and software technical advice. Thank you Val and team.

For nearly 15 years Val and the Multimode team have taken care of all our IT and technology requirements. As a small business owner it is extremely reassuring to have a competent, professional team provide support and advice with integrity and honesty. They provide a valuable cornerstone for our business.