Morwell Motel

I first met Anthony when I checked in, and from there, my experience was exceptional.
All staff I had contact with could not have been more helpful.
Thankyou Anthony and Co.

Service was so poor. Out celebrating dinner for a birthday. Approximately 14 guests. When ordering were told meals would be around 30 minutes. An hour later 4 meals arrived and they had completed eating, and there child and all other guest had received nothing. Finally after 90 minutes one family went to enquire and there meal had not even started to be cooked, so they and their 3 children left to buy McDonalds as kids were hungry and bored.
Finally all meals were served and all guests with children had left before the birthday cake was asked to be brought out. Host apologised as
2 people were still eating there main meal.
The venue was not packed and no apology given to us. Truly spoiling the night.
Meal was quite nice when it was finally received.

The schnitzels where under cooked, and the barman didn't seem interested in coming out of the TAB area and serving the bistro. So my son couldn't buy himself a drink.

What a great place to dine and brand new rooms. We booked 3 rooms and were advised they had just been renovated, and that that had! Not just painted. New everything and bathroom. Classy rooms to be honest, with all new fridges, tv, air con, the lot. Very impressive and comfortable rooms. The restaurant had a brand new ordering system and the staff were just awesome at catering for our needs while making the transition look effortless. Dining room was full and everyone was happy with their meals. We ordered parmas and ribs and they weee cooked well, reasonably priced and happily go and stay to the Morwell hotel when we are there next. Nice job to all the staff. Really makes the venue. Very outgoing.

Good for a stopover. Rooms are older, but beds are very comfy. Tea and coffee supplied. Toaster and microwave in room. Ate dinner in the hotel. Great seniors menu, service was quick, for a very busy Saturday night, meal was nice.

My partner and I go here often they have friendly customer service food is always delicious overall fantastic atmosphere highly recommend

I’m not often someone to leave negative reviews however wanted to pass on some feedback after our weekend spent at Morwell Hotel. All was going really well until last night when our large group of approx 30 people (who had also booked the majority of the accommodation) sat down to have dinner. We were approx an hour or so into our dinner booking when one person from our group was understandably asked to leave due to bringing in his own drinks. I understand this policy completely. I was however, and still am extremely disappointed that every other person within our group was punished and “cut off” an hour and half (if that) into our dinner booking. The majority of us had only had one or two drinks, and if it was due to RSA then our group were completely discriminated against. In the sports bar the previous evening other patrons not from our group should have been cut off who were screaming, slurring, falling all over the place and yet still being served. One member from our group was also served his one drink which had a broken bottle top which cut his lip and no apology or compensation was offered. Our entire group were cut off within one hour of arriving for our dinner booking meaning most of us couldn’t even have a drink with our dinner. This was also after our group had spent (I could only assume based on my own costs for food and accommodation) a total of at least $8,000 at the establishment within two days. I feel that the people in management were completely unfair and unprofessional, and that further consideration should have been given being that 99% of our group respected rules and guidelines. I’m sure that management aren’t likely to care enough to rethink their choices and how this affected the entire experience for our group, but perhaps this feedback could be used to improve your personal and communication skills and improve level of respect you give to paying customers who have done nothing wrong. Given that Morwell is a small community I would think you would rely on large groups travelling to help support your establishments, and I for one know I will never visit again based on the discrimination and unfair treatment experienced this weekend.

Could do with some extra lighting on entrance to joint from the roadway, but apart from that not a bad venue. Courteous staff & pleasant vibe.

Not bad for the price. Bedroom area is nice, decent size and bed was super comfortable. Bathroom is in need of an upgrade indefinitely but other than that nothing bad I can say.

The hotel and the hotel space was fine.
The parking was good.
We went there for a lunch time meal.
Both of our meals were very ordinary.
We have been too many many ALH hotels.
This was easily the worst food we've had.
I mean you do get the odd bad meal at a pub that's fine I guess, but when both meals were bad it's pretty average.

Came last night. Was a bit disappointed they were sold out of oysters but the mains were amazing. I had chicken stuffed Camembert and prawns and my partner had the lobster with steak. The meals were AMAZING. We come here regularly and it's the best we've ever had. Yum yum yum. We left so satisfied and not over full. Bar staff could smile occasionally though.

Food was better than expected quite nice service was good meals were large. I was cold inside great for people with kids

Staff insist on guiding customers to use their app to order. Not sure if this is to save on staff, this technology doesn't suit some. Strange smell in the bar & dining room. Food ok

Went to the top pub for dinner and ohhhh my god, ordered the port steak, and the missus got a rump steak and cooked exactly the way we asked. Very very nice.

No suitable gluten free options. No chicken breast fillets. Some Staff were apologetic, but others were just plain rude.
Disgraceful

Food was good. Steak a bit overcooked. Staff very friendly. Shout out to Amanda who was very efficient, friendly and helped with a minor issue.

No menu
No waiter
Order online
Asks do you want to tip
Takes forever to get a beer
Staff walking around lost
Still waiting for a beer
No salsa
No jalopanos
Cold chips
Average salad
Top Pub

The price of the accommodation is reasonable, I loved that I was able to get restaurant style food delivered to my room.
I stayed for business and the staff are friendly and professional. Will be staying again in the future.

It was soooooo hot in there and they said the temp was set and not able to change it.food was great

Review is from a few nights ago.i thought i would take tge time to relax and let the experience settle.i cant and it didnt.my 3rd visit to this venue in as many weeks, and any good experiences with food and accomodation are just completely overwhelmed by the actions and attitude of one staff member by the name of Jeff.he was involved in no less than 3 arguements, all close to erupting in violence and all instigated by the staff member upon patrons i hadnt noticed doing anything wrong, not even a little bit responsible.the guy is just looking for a reason to get into fights with guests.i wont be coming back.