MobilityCare

I ordered a $3000+ scooter online and I had to call several times to get confirmation that it’s ordered as the website was not telling me anything although they took my money quickly
Then the tracking info was saying no order found I had to call several times again
A lovely lady who tried her best to help but needed her boss to find my order
That boss who didn’t bother to even speak to me
sent a message through her staff saying It’s apparently the floods holding it up
I had been asking about it way before the flood came.
It’s been several week now And still no scooter
These scooters are for people in need it’s not for me to just have fun on
It’s just not good enough they advertise such caring services
Well I wish I hadn’t ordered from them as it’s nothing but stress and frustration for my experience so far.

Hi ordered an ankle brace, MONTHS ago and haven’t received it or anything telling me where it is.i have contacted numerous times to try and receive a refund and haven’t heard anything back.

Great customer service and some awesome products. Highly recommend if you're looking for quality at the right price.

We bought my wife a Pride scooter from MobilityCare in 2018. They price-matched one of the big on-line mobs and delivered it promptly fully assembled and charged (which the online mob wouldn't have done). They responded quickly to a minor warranty hassle, and also responded helpfully to a recent problem that occurred just out of warranty (turns out it was our goof not the scooter). We have dealt with Kate who is caring and competent. I highly recommend them.

The best Milford Smart Autochair, (Dealer)
Rory Dunlevy. Very professional and efficient.
Very sincere, nice fast response and making solution to international customer like me. Highly recommended.

We bought my wife a Pride scooter from MobilityCare in 2018. They price-matched one of the big on-line mobs and delivered it promptly fully assembled and charged (which the online mob wouldn't have done). They responded quickly to a minor warranty hassle, and also responded helpfully to a recent problem that occurred just out of warranty (turns out it was our goof not the scooter). We have dealt with Kate who is caring and competent. I highly recommend them.

Great customer service and some awesome products. Highly recommend if you're looking for quality at the right price.

Helpful, knowledgeable and responsive group of people. Well stocked, good prices, and immediate turnaround. They're in VIC, I'm in SA and I get what I need from them much quicker than our local distributor.

We bought a lift recliner chair over the phone based on the advise given by Rory & we are very pleased with the quality of the product received. We are truely impressed at how fast the team at MobilityCare had organised the delivery & setup the chair for us.

I needed a scooter for my husband which could easily fold up into the boot of our sedan. Rory was extremely helpful and was able to show me quite a few different scooters without feeling pressured. Very satisfied, thank-you.

We bought a Troja Rollator for my elderly Mum. MobilityCare's service was prompt and very helpful. They organised delivery of it to my Mum. She is off and running and very happy with it. The Rollator is making it much easier for her to be out and about with family due to its lightness and ease of folding for the cars and similar.
Very professional service.

I have been a regular customer of Mobilitycare for about 6 years, I have found Mobilitycare to be reliable and helpful when answeing my questions, the products I purchase are of high quality. I would and often do recommend Mobilitycare for mobility equipment to anyone in Melbourne.

Showing his exceptional service and generosity, Manager Rory Dunlevy offered me a part for my much-used Topro Rollator which had been dislodged by a very clumsy and heavy-handed taxi driver. Waiving the cost of $10 plus postage, Rory had the part in my mailbox two days after my call to him! This is typical of the care afforded to customers who purchase Mobility Aids' outstanding products.

My mum loved her Topro Troja Walker! I Just wanted to say thank you for your help Rory. You really have wonderful customer service and I would not hesitate to recommend.

I bought some Parkinson's products from Mobilitycare and found the staff extremely helpful and knowledgeable. I recommend them.

Excellent products (mostly from Europe) and very professional, friendly and caring service.
I dealt with Rory and the team a few times and they were always willing to help and had insightful advice.
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Thank you Mobility Care Team!