Michael's Appliance Centre operated by Winning Appliances

When looking for appliances with all major brands would highly recommend visiting Michaels appliance Centre, personal service and not pushy. Darren made our experience in selecting our new appliances much easier. He took the complication out by explaining features benefits of the products best value. We are happy with the support that we experience and also we made changes, Not issue. When considering Appliance, tap ware etc, consider Michael's appliance Centre in Brighton.

Always excellent service and the best of prices. Prompt deliveries by very courteous and professional drivers. That’s why I always go to Michael’s for all appliances.

Very rude and hostile. The owner ought to be ashamed.
If you plan on shopping here, don’t expect any manners or gratitude and certainly don’t expect your appliances to turn up. Delivering on their promise is not important to them.
There is no shortage of retailers willing to sell identical appliances.

Atul has again been a fantastic customer service professional. We first went to Winning to buy an item which another high-profile retailer promised they stock and would promptly deliver. They failed and Atul stepped up when we went to him and the team at Winning. So we went back again with an emergency situation after a major appliance failed. Atul, with the help of his management and ordering team, somehow managed to get the item we needed - which wasn’t in their Brighton store - delivered the next day. First class service.

Excellent assistance and guidance throughout the entire process, from first contact to delivery. Thank you!

Very professional help and installation on a recent induction cooktop purchase - thank you Ana and Winning Appliances.

We went in with a plan for oven and cooktop and John with the help of Adrian changed the plan completely. Everyday we are so thankful. It has been a blessing. John’s knowledge is off the charts and they are honest. Wow thank you!

Excellent customer service and best price too. I’ve been a customer for over 30 years and keep coming back.

Exceptional service was extended and received, from the excellent Web site, customer service, speed of delivery and follow up of the staff. Would 100% recommend this company. Thank you excellence in service delivery does not happen often, it is a pleasure dealing with your company.

They even called and brought the delivery date forward as the system had booked it for a more immediate date.

Prompt, friendly, helpful and professional. They abided strictly to COVID safe procedures. Would absolutely use them again and highly recommend their services.

I had a wonderful experience with Michelle Williams at this store, all was arranged remotely and with extreme professionalism. Call and ask for Michelle for a seamless purchase. A true asset to your Team!

Purchased a Smeg Victoria Induction Cooker and matching Rangehood from your Brighton Store over the phone. I was given a delivery date of 30th June (receved confirmation of this via email), stayed home, no delivery! No phone call either, I had to telephone the store, was told not possible to deliver Thursday, then given a delivery date of Friday 2nd July, once again, stayed home again, no delivery, no phone call! Finally after initiating a rather angry phone call, it was arranged for delivery on Sunday, I was also told someone would contact us with a 2 hour window for delivery. Once again no phone call, but they did turn up this time, right in the middle of breakfast.

I live 25kms from Winning Appliances Brighton but I wouldn't buy anywhere else. John Greenstreet's after-sales service is exceptional. We had trouble with a Sirius rangehood during its warranty period, which the manufacturer handled poorly, and COVID lockdown compounded the delays. John's experience, advice and personal assistance were instrumental in getting the unit replaced. Very satisfied. Highly recommend.

Great experience with choosing and buying appliances with Marcel, but then I had melted knobs on my new Miele hot plates. Very different experience - post-sale service is not really a priority here. You bought it.now be patient.it is your problem. Frankly, not what I expected after refitting my kitchen using Michael's Appliances. Let us see whether dealing with Miele direct will work better

Marcel and the team are exceptionally good at what they do. Service and products are of the highest caliber.
Thank you!

I’ve used Michael’s Appliance Centre heaps of times to source appliances for jobs I’m working on. I’ve always been helped Chris McCarthy, he’s as good as it gets when it comes to knowledge of the products, he’s always super organised and a great bloke as well.

I don't normally bother to give reviews but this company gave exceptional service. Ease of ordering, several communications to update me on delivery status, and speedy delivery. Ordered Sat night and delivered Monday arvo! And no delivery fee either

Fantastic product knowledge and excellent customer service from each different staff member I have felt with. Overall extremely stress free experience, will be recommending all my clients to these guys from now on.

The best managed delivery process you will experience. Promised delivery in a two hour window and it was delivered in that time. Friendly and helpful delivery people.