Michael Hill

I was very impressed with the presentation in the Southland store. The assistant, Sue, listened to my thoughts and was very helpful in directing me to a beautiful collection of jewellery. She explained the design represented the strength and resilience of a shell worn by waves which resonated with me. My daughter in law was delighted with her present and the meaning behind it.

Can only speak to the service at MH Southland. I walked in only to get my finger sized, which you'd expect would be met with disinterest without a commitment to purchase, instead I was served immediately and with complete interest in providing that service. Further to that comes the real customer service. I unknowingly left a shopping bag from Kids Central that had my son's birthday present inside. Realising half way home I called their store and was informed that not only did they realise and secure, they noticed my details on the receipt and returned to Kids Central knowing they could contact me to collect. Outstanding. Thank you MH Southland. Above and beyond. Shows the level of service any customer would receive from this shop.

When we visited Michael Hill Southland we were greeted with a smile. Cinzia was very helpful and could not do enough to make sure we were satisfied with the outcome, which is rare these days.

I purchased two rose gold bracelet and earrings on my birthday and they both broke into pieces within a few months. The bracelet wasn't even worn and just broke into two pieces. The earrings lost a part after the first time of taking them off. When I came to give feedback to the Southland store the attended was super rude, unprofessional and dismissive. Said it was all my fault jewelry breaks and that " I'm not the first and not the last" to complain. Hence it didn't matter.

Very happy with selection and friendly service. There was some confusion around the time frames of having things made that caused stress - but resolved within a couple if days.

I had gone to ~8 stores (including another Michael Hill location) before I went to this one. Instead of giving miserable reviews to all other places, it's way more useful to highlight people who are actually fantastic at what they do.
Isabella provided an excellent service, made me feel welcomed and was so helpful that I can't thank her enough. I was very specific about what I wanted and Isabella catered for those details with a smile and patience, something that seemed impossible in any other store. I will definitely be coming to this location more often!

My girlfriend and I had a really good shopping experience! I would highly recommend this shop to anyone. We’re really happy with the rings we bought. We spent a long time picking our engagement ring and wedding bands, Jenny was with us the whole time and helped us in everything we needed. We didn’t have a big budget, but Jenny was still really friendly and willing to help us with the rings and give us recommendations. Picking rings is important for us, and this shopping experience is always gonna be a good memory for us.

Great experience all together, Sobara‘s product knowledge was above and beyond, she knew it all, I can finally make a decision! Keep up the good work team.

Would like to thank the young lady who went out of her way to help me solve my problem in the southland store this morning. She went above and beyond to help me. Very friendly and courteous and was able to solve my problem.
I would definitely shop here if I needed any jewellery in the future. Amazing customer service even after a product has been purchased some time ago.

When I went to the stud shop, because I was a little over 60 they treated me extremely badly. I believe that this was based on the assumption that I may not have enough money. It was a very bad experience. In fact I had $15,000 to spend undermost.to them. I will definitely never put a foot into one of their shops again. They made certain undermining comments to me. If you don't look like you are an extremely wealthy person, I would recommend that one should never shop with them.

Recently bought my wedding band from MH Southland from Jenny. After looking for weeks for a ring for our upcoming wedding at so many different jewellers and not finding anything, my fiance and I found the perfect ring for me and couldn't be happier. Jenny with her fiery latino blood was amazing to us, wonderful person and great sales person for MH. We got a great ring, deal and care package. MH have amazing warranties which no other jewellers we attended did. Great range of products also. Thanks for bringing our big day one step closer.

Staff were friendly even in the Christmas rush. Were able to give me a discount onto of their sale to make up for a product being out of stock.

Me tuff stuff has gone missing over me taking the piss. Please show the restraints on someone who as the time to spare' crockery.

There's wipes in the kitchen

My sons out phishing in nam ahead of the light bulb that gets the bread out of the Owen a Common mispleller word