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Mercedes-Benz Berwick

Address 518 Princes Hwy, Narre Warren VIC, Australia
Phone +61 3 8794 0900
Hours
Monday07:30-18:00
Tuesday07:30-18:00
Wednesday07:30-18:00
Thursday07:30-18:00
Friday07:30-18:00
Saturday08:30-17:00
Website www.mbberwick.com.au
Categories Mercedes Benz Dealer, Auto Repair Shop, Car Dealer
Rating 5 80 reviews
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Mercedes-Benz Berwick reviews

80
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auto
07 January 2024 1:43

Absolute amazing experience at Berwick Mercedes. Mark from used cars went far and beyond to make our whole purchase exceptional and memorable. I would highly recommend Mark and Berwick Mercedes to anyone looking at getting a fantastic deal and well looked after used car. Thanks again mark. See you soon. P. S where’s my amg jacket? I can’t wait to where it and show it off. Love Mokman.

Barry
06 January 2024 2:17

Just bought a s/h BMW from Patrick in used cars. Very happy with the whole process. No sales pressure.

Ingrid
24 November 2023 7:39

From first contact to delivery Dean has been exceptional to deal with. Nothing has been too much trouble and he has been warm, friendly and professional throughout the entire process. I would not hesitate to purchase another vehicle from the team at Mercedes.

Michael
24 November 2023 2:09

Couldn’t be happier with Joel, Chris and the team, they really know what they’re good at! Will def consider my next car with them too

Robert
30 September 2023 13:38

I recently purchased a new car and the service and support was excellent. Morgan was great to deal with and really understood my requirements. Bree followed up regularly and was also very helpful. I highly recommend Mercedes Benz Berwick.

mark
16 September 2023 2:41

Our sales rep David Lennon was fantastic. Pleasant, very helpful and professional. Everything was explained to Jacqui and myself on the operation of the car at pick up. Thanks and we would have no hesitation to recommend David and Mercedes Benz Berwick.

Patrick
13 September 2023 21:07

I would like to thank Joel Richardson for his outstanding service and help with my MB purchase. From the first meeting through to handover today Joel was always ready and willing to answer any questions and I can totally recommend Joel and the team at MB Berwick!

Tami
13 September 2023 16:16

I have been absolutely delighted with all the team at Berwick Mercedes, especially Mark who was able to make this process absolutely seamless for me. From constant contact and information to setting up the audio in my car, he was outstanding. The perfect all round experience

Gihan
07 August 2023 13:53

Extremely friendly staff and lot of brand new and second hand vehicles available. Went for two test drives and very good vehicles. I bought a GLE300 from them. Very good customer service. Unfortunately the ladies in reception treat you like garbage. May be you need to wear executive attire for them to treat properly. I went few times to organize my purchase and all times same treatment from three different receptionists:) should remind those ladies to never judge a book by the cover.

Bert
28 January 2022 14:04

It was a great pleasure dealing with Ashley de Silva he was helpful and gave us a great deal
And great service
Bert Ekenaike

nirmaan
25 January 2022 13:52

I've owned over 12 cars in the last 15 years and I would rate this experience 15/10 for their exceptional service. Not only prior to buying the car but also the service and advice they've provided after.
The guy I dealt with is Serhat boylu and I believe he's one of the most honest guys out there.
Professional, proactive, honest and defintly changed my perception of buying cars from dealerships.
The finance mgr -Simon. B provided absolute competitive pricing and gun of a guy.

Keep up the great work Serhat & Simon

Gurinder
24 January 2022 1:37

A HUGE SHOUT OUT TO Roland Davis! If you are looking for great service and great prices/deals. Roland was absolutely amazing, patient and understanding.
From the moment I reached out with a brief inquiry, Roland was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Roland's attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

Lizy
19 January 2022 5:23

Sarith was amazing to deal with. A true gentleman providing 5 star service. He was personable, friendly and attentive to our needs. He not only met our needs but anticipated them and met them, before they even became needs. A true asset to Mercedes Benz!

Vittoria
18 January 2022 6:20

Liam was extremely professional and accomodating during the process of purchasing my new Mercedes. He was willing to help and provide insight every step of the way. Mercedes Berwick is a great dealership, with great staff and great service.

Bernard
16 January 2022 5:35

This is the third merc I have purchased from Berwick! Yes been very happy with all my transactions over the past few years.
Dennis has been excellent and treated my wife and I like real VIP’s

Feng
15 January 2022 0:37

The service we get here is absolutely top level, especially had pleasant time with Jag. He looked after us very well from the start, and being honest and patient with us all the time. Also loved the finger food there. 100% recommend Berwick to be your dealership choice!

Jose
14 January 2022 21:04

Fantastic experience, purchased a used MB and everything went very well. Trade in, finance and delivery. Thank you Sonny!
- Sonny (Sales exc) went above and beyond to help me make the deal 5 stars. Thank you all MB Berwick Team.

Pgu
14 January 2022 20:36

Highly recommend Jag Singh, great customer service, very professional, went above and beyond to ensure I got everything I needed. Very happy with the purchase.

Sulaiman
14 January 2022 10:33

The best top notch customer service from & by SARITH PEIRIS, from service team. I've sent in my GL500 before, well looked after every time I go there. This time, when I bought my GL63 AMG, though it wasn't through Mercedes Benz Berwick, I still go back & support them because I truly appreciate sincere top notch customer service from Sarith all the time. He is very patient, accommodating, empathic, polite & professional. Such a gem & an asset to Mercedes Benz as a brand!

Sarith deserves more than just thumbs up recognition in his workplace. It's only because of his professionalism & love for his customers, his always genuine smile, that I trust my cars with Mercedes Benz Berwick. Well done buddy! Thank you, sincerely from our family:)

Ravi
13 January 2022 5:18

The team at MB Berwick especially Nathan Osborne, Jake Buxton and Jordyn McKinley provided my family and I, first class service for the purchase of my dads car. The team showed immense professionalism in their approach and definitely put to bed the experience that most people comment on when it comes to buying a car. Thank you Nathan, Jake and Jordyn for all your help in the last 2 weeks. They are the best in the business and I could not recommend them highly enough to anyone looking to buy a Benz!

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