Melbourne's Mower Centre - The RedShed - Arbormaster - Bayswater

Great bunch of guys and very informative and helpful with our purchase. Saved lots on our combined deal.

Great service and knowledgeable staff. Good variety of garden equipment at reasonable prices

Great bunch of fellas who went through the details thoroughly so I could choose wisely. Payment & pick up a breeze, thanks guys

Thanks to the guys n gal's at redshed Dandenong n Michael for there redirection to go to the local redshed at bayswater to purchase a cr200 6.5 stand alone motor.love the product and looking forward to seeing it run.get team at all redshed and very positive and professional pleasant nature and I recommend to go checkout the stock.thanks redshed crew

Love this saw, makes the Job a pleasure. Lively strong motor, great balance, best saw I have used. I guess only time will tell how robust it is. "Touch Wood"

Great place with a great range love dropping in besides how empty my bank account Is when I leave hahaha

Brad and the team at Bayswater were helpful and offered great service. It was particularly great to deal with a business that treated me equally as they do their male customers.

I look forward to being a valued customer into the future with the servicing of my new ride on as well as their continued support for all my other garden tool needs.

Been the once and will never happen again, they very good to sale you the product but if any issues with it after they turn there back and become rude.

Really loving my new Cub Cadet - Many Thanks to Gary @ Red Shed Bayswater - really went above and beyond in helping me into the new machine - much appreciated!

I was really impressed with Gary's product knowledge and understanding. When I first went in I was set on buying a particular Cub Cadet zero turn and left having bought a slightly more expensive Cub Cadet but one which is 100% better for my particular acreage and my 195cm height. Very happy with my purchase and very impressed by the team at Red Shed Bayswater. Thanks.

Easy to deal with, no fuss. I had an issue with my Rover Rancher and Serge in service sorted it out in the day. A good service representative is priceless. One way to retain business. Happy New Year to all the staff at The Red Shed, Bayswater.

Absolutely the worst experience I've ever had as a customer, and having worked in customer service usually I'm very understanding.

Brought a faulty Husqvarna whipper snipper in for the second time (12 months into a 5 year warranty). I ask them to take a look, and the gentleman gives me the most condescending lecture about how it's definitely because I've been using old fuel older than 26 days old, despite telling them I'd had issues with it from day one. In the course of talking to me like I was a child, he tells me that they'll take a look for $40, but it almost certainly won't be covered by warranty. Since the thing didn't even start, I left it with them.

Three weeks go by with no word from the fine folks at Red Shed Bayswater, so I call up to find out what the deal is. I give my reference number and ask for an update, to which they reply "I'll let you know" and hang up on me. I wait for an update that doesn't come, and call back the next day. This time they tell me they'll find out and call me back. One hour later, they call back and I'm told that it's ready for pickup.

When I arrive and ask for the whipper snipper, I'm handed an invoice of $162 for replacing the faulty ignition coil. After I refused to pay, he did a 180 and told me that it was covered under warranty (no apology, mind you).

Fuming at the whole experience, I asked how long it had been ready for pickup and was told it had only been fixed yesterday. That's despite the invoice they gave me stating the job had been completed today, and that it took an hour to complete.

Through my experiences in dealing with the staff at this store, I feel they condescended to me, were dishonest with me, and tried to talk me out of a service that they knew I might not be paying out of pocket for.

I'd happily pay more at another retailer to avoid dealing with them again. Buy elsewhere and save yourself the trouble.

Good customer support when I bought a chainsaw recently. A shame that most staff did not wear masks, despite nearly 6000 Covid cases per day in Vic at the moment.

Always get my mowers and chainsaws serviced here and but new equipment. Excellent and prompt service at reasonable prices.

Michael, was very professional and gave excellent customer service. I would recommend him to anyone.

Absolute legends to deal with especially in these trying times… really knowledgeable about every one of the items they sell. Highly recommend.

Found exactly what I was after quickly and the ordering and delivery processes were first class. Wish all online stores were as good!

The Staff are extremely helpful and friendly. I bought a Yamaha Generator a few days ago and they explained everything to me and answered all my questions. It's a pleasure doing business with them. Thank you so much.

Very knowledgeable staff. They were able to repair my new brush cutter while I waited. Plenty of products to browse through as well.

Melbourne mower centre contacted me, after a poor experience, and sorted to my satisfaction, good customer service, thank you