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Market City Motors

Address Car Megamart, Lot 1/28 Commercial Dr, Pakenham VIC, Australia
Phone +61 3 8900 0696
Hours
Monday09:30-17:30
Tuesday09:30-17:30
Wednesday09:30-17:30
Thursday09:30-17:30
Friday09:30-17:30
Saturday09:00-17:00
Website www.marketcitymotors.com.au
Categories Used Car Dealer, Auto Auction, Car Dealer, Motor Vehicle Dealer
Rating 4.8 33 reviews
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Market City Motors reviews

33
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Mikaela
19 January 2024 11:02

I have had the most incredible experience of purchasing my car from Divine. He is not only a professional and knowledgeable salesperson, but you can tell he truly cares about what he is selling you and what is right for you as the client (especially for an expecting mum like myself).
It is hard to find this in a dealership where you do not feel like you are just another transaction. We visited Divine a couple months ago where I had no idea what kind of car I was after, and both times I was greeted with the same incredible customer service that made me feel comfortable and happy that I would go on to purchase through Market City Motors. Divines customer service goes above and beyond in ensuring all my questions were answered, daily check ins and even as far as checking in to see if I had got home safe after picking my car up.
Special thanks also to Corey who was wonderful to deal with and made the finance extremely smooth and stress free. Will recommend your wonderful Team to anyone that is looking to buy their next car!

Shoaib
18 January 2024 18:34

Damon was a pleasure to deal, very dedicated and aware of customer needs. The whole process could not have been any easier. William and Corey from the finance team were super fast, everything was done before I could catch a breath from my own workload. Very genuine and helpful. Given my industry and circumstances, Damon was aware I was very low on time and he was able to accommodate to my every needs, even initially took my call on his day off and offered to bring the car to me for inspection. Highly recommend!

katie
08 December 2023 11:11

We were so happy with the service from Divine and Corey.
From first looking at cars to taking our new car home we were looked after and kept in contact so we didn’t miss anything.
Divine was really polite and helpful and made the whole experience easy.

brahm
08 December 2023 6:16

I purchased a Vehicle from this dealership and I can’t thank enough to Nathan who is the Manager.
Very honest and efficient.
He looks after his customers with respect and honesty.
Highly recommend this place if you looking to buy your vehicle.

Connor
07 August 2023 8:29

I recently had the pleasure of purchasing a car from Divine, and I must say that my experience was nothing short of exceptional. Divine's professionalism, expertise, and genuine care for his customers truly set him apart as a remarkable car salesman.

From the moment I stepped foot onto the dealership lot, Divine greeted me with a warm smile and made me feel welcome. He took the time to understand my needs, preferences, and budget, ensuring that he could assist me in finding the perfect car. His knowledge of the vehicles he had in stock was impressive, and he was able to provide detailed information about each one, helping me make an informed decision.

Divine's approach to sales was refreshingly honest and transparent. He patiently answered all my questions and never pressured me into making a hasty decision. Instead, he focused on guiding me towards the best options that suited my requirements. His integrity and commitment to customer satisfaction were evident throughout the entire process.

What impressed me the most about Divine was his dedication to going above and beyond. He meticulously searched for the specific features I desired in a car and went out of his way to ensure that I was completely satisfied with my choice.

Divine's exceptional customer service didn't end once the sale was made. He followed up with me after my purchase, ensuring that everything was going smoothly and that I didn't have any further questions or concerns. It was evident that he genuinely cared about my satisfaction as a customer.

I cannot express enough gratitude for Divine's professionalism, knowledge, and outstanding service. He made the entire car buying process stress-free and enjoyable, which is quite a feat. If you're in the market for a vehicle and want a truly positive car buying experience, I highly recommend seeking out Divine. He is a true asset to the dealership and a shining example of what a car salesman should be.

Thank you, Divine, for your exceptional service and for making my car buying experience a truly positive one.

Solomon
10 July 2023 23:14

Thank you, Divine, for answering our questions about the car we bought and not pushing us into buying. You allowed my wife and me to take enough time to make a decision. We are so happy with the purchase. Keep up the good work.

Akshay
24 June 2023 6:59

Hi All,
I want to Thank Jake, William and Nathan for helping us buy our first car in Australia. The knowledge and expertise that Jake did have, was extremely helpful in helping us buy our car. William did help us with the finances and sorted everything out.
Keep up the great work Jake and William and thank you again for helping us fulfil our dream of buying a car in Australia.

Warmly,
Akshay and Aishwarya

Steve
06 June 2023 4:48

Excellent to deal with. Could not be more helpful. Josh did a great job. & so far I am very happy with my Golf Alltrack

andry
14 May 2023 12:21

Buying a car can be very stressful. Everyone wants you to hurry up and buy. Jake Chapman gave me a world class buying experience! I knew what I was looking for and he listened. His communication was outstanding. He always had time to speak with me and kept me updated every step of the way! If you’re looking for a stress free buying experience, ask for Jake Chapman! He’ll take excellent care of you and the whole team is amazing! Spoke to Nathan too and felt so welcomed

Daniel
04 April 2023 3:17

You really need to see the team at Market City Motors for your next car. Had no idea what i was after however Jake knew exactly what i was after and was not disappointed. Price, customer service and communication was something special.

Rocco
24 March 2023 11:13

Jake was great to deal with and really went above and beyond to secure us a good deal with a peace of mind warranty. Being interstate buyers, we had many questions! - Jake was very easy to deal with and made the process simple and fast. He kept us informed along the way about timing and next steps, even going so far as to contact us outside of his working hours and to deliver our vehicle to the airport for pick up. We can and have confidently recommended Jake to anyone wanting to purchase a good used car.

Maria
23 March 2023 16:48

We had a great experience dealing with Jake at Market City Motors, he was friendly, honest and made buying a car a much smoother process than it normally would be. He was really accomodating to us having a newborn and brought the car out for us to see and delivered the car to us when it was ready. We also got to meet his adorable pup Franklin which was definitely an added bonus. Would 100% recommend to friends and family.

Kirstin
23 March 2023 13:50

My dad got his car from here and he loves it! He came from Mildura and it’s so happy with the service from Jake and Will that he wants my sister to get her new car from here too! Definitely worth the flight from Mildura to Melb to pick up the new car!

Ricardo
22 February 2023 22:33

Jake and Will helped me out through the entire process of buying our first car. They worked so hard, answered all our questions (even during weekends), and helped us to resolve an inconvenience we faced with the leasing company.

We are more than happy with the way they guided us and of course with our new car

Thanks again. Highly recommended

Jennifer
03 October 2022 16:37

Market City Motors, - Jake was very helpful with the purchase and answering any questions I needed to know about my Mazda CX-5. Good customer service, cruisey, and such an easy process. Would highly recommend to anyone that is looking for a car.

Edward
30 September 2022 23:25

Market city motors is a great place to buy a decent and reliable car that’s been looked after and properly serviced. Jake was my car dealer who’s Young and professional at his work and truly gave an honest history about the car and good costumer service. The price can be a bit more expensive than other places but it all comes down to reliability and definitely these guys here are Amazing and they do not sell any cars that’s written off

Alex
15 September 2022 2:25

Salesman was unwilling to allow a test drive unless we were seriously going to buy. Car had no photos online and was in poor condition when we arrived (mismatched tyres, curbed wheels, worn out driver’s seat bolsters). Unfriendly service, will not go back

Michael
13 September 2022 16:38

Had a great experience dealing with Jake. He was very helpful with purchaseing of the car and he also answered all my questions and got the car super Quick. If you want to by a 2nd hand car there you won't regret it.

a3gun
12 August 2022 17:28

Bought a fg xr6 off jake, his service was spot on even with the after sales process with a couple of things that needed attention. Wasn't overly impressed with the service department initially but they have redeemed themselves by giving me the car back 100%. Jake stick to this profession, youl get far.

Coby
07 August 2022 7:02

Just bought my first Mazda from Market City Motors, extremely happy with the service provided and the efficient and thorough transfer of the car.

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