Magic Hand Carwash - West Melbourne

Been going to this place for years. Sometimes for the internal clean i still have do a bit of touch up clean after but nothing too bad. I recently brought my brand new car here for a deep clean first time and they left a mark on my car claiming it must be from the dealership.it’s not a secondhand car and when i was unhappy they routinely ran the cloth over it w a couple of chemicals saying well it can’t come off they tried.but it looks like some wax or residue stuck to the paint.the guy took my number saying he’ll find a solution for me i was happy to pay someone to fix it just don’t even know what they used so can’t find out who to go to.i messaged him again the next day no reply.i waited for a few days hopefully to find a solution.i’m quite mad at this cos it’s gonna cost my new insurance premiums and all.won’t be back after being here last 4 years.also again although i paid for cleaning they didn’t even wipe the all cup holders down.might as well have cleaned it myself than pay close to $200 to damage my car and clean it up myself.very disappointed.

We’ve had the ceramic coating & full clean down now on 2 of our cars. They do a wonderful job, so happy with the result.

Horrible washing job, even when paying for the express detail service. White specs and some residue are left all over the car making it appear mat, dirt was still present on the car that could be pushed off with a finger nail, a patchy oily substance coats the external plastic rear bump, the boot hasn't been vacuumed properly.
Blotchy stains appeared on the seats that were not present before.
When I asked for a refund because of the terrible quality of the work, they didn't want to offer it, until the manager came over and gave us the refund.

We'll need to bring the car to wash and polish somewhere else now to correct the damage done.

Have been using their service for two years now. Very well done every time! Efficient team and very fair pricing

I'm happy but I noticed the windscreen was smuggy in place did notice toll I got home but on the hole it was ok thank you regards

Great service everytime. Nice and friendly. My car always cleaned very well. I would highly recommend.

Have my Ute fully detailed inside and outside. Team did an incredible job, smells and looks like new again very happy.

Thank you

Magic Car Wash are fantastic. Their attention to detail is remarkable. The staff are fantastic and always do their best to make sure I'm happy with my car. Thanks Magic Car Wash!

Took my daughters filthy car in for a vacuum, $29 and they did an interior mini detail in about 20 mins, car looks and smells AMAZING, would highly recommend, very friendly and nothing was a problem, WiFi and coffee machine inside. Very efficient, thanks

Excellent service, first time ever I have seen the staff climbing up to dry the roof of my van. Very detailed. Very impressive!

Very satisfied with the results. The cleaning team done a fast and high quality job. Also the receptionist Elias was very nice and cooperative.

I had the Magic Wash very happy with the prompt service and wash & clean of my sedan, happy to use again in the future

I didn't recognise my car:) amazing service by Elias!
Definitely I recommend.
Thanks again

Very bad experience. Lasted, time we had our car wash here we were blown away they did an amazing job that’s why we returned. Unfortunately, we came back again but this time the car wasn’t clean properly everything was rushed, there were still marks both on car spots even worst our window screens had scratch marks! And the supervisor said it was from us opening the windows!?

This will be the end and last time we will come back here.

The guy who clean my car scratch it and they refused to take responsibility. I know that my car is not scratch in that area before. Go somewhere else and save yourself the trouble.

Did a great job with my well overdue for a clean car. Didn't take long to do and at a fair price. Will definitely be back and will go for the 4+1 promo

Did an in&out wash but result was exteremly disappointing.

Dust on trail was not cleaned - they said it needs "detailing" service.
Hello? "In&Out" doesn't include clean the dust?

Also the vacuuming inside is absolutely a waste of money. Such a dirty seat after their "magic" carwash.

Please do not use this place for car wash.

It was an easy experience from start to finish with the team doing a great job. Buy 4 washes; get 1 free. Great service. Good local coffee nearby while you wait

The worst car wash I’ve ever received, marks still all over my car they didn’t wash off, bird poo on my roof I wanted off still there, interior vacuuming extremely poor, bits of dirt and dust still all over the floor and seats. Wouldn’t recommend to anyone, can’t believe the price for the service rendered.

'Magic Partial Car Wash'
Don't waste your money here if you just want a wash without detailing, especially if you have a small non fancy car. I picked up a used car, and just wanted to get it cleaned properly once, as it was not being used regularly by the previous owner.
The employees are either underpaid or are outright lazy. Apparently they don't like to do certain areas of your car- "At magic, we don't do the rear whatever and we don't do this part. " So basically they should rename themselves as 'Magic Partial Car wash'. Rear Windscreen, and trunk cover- all still dirty (This is even after i asked the guy why they didn't vacuum there as i could see the dust and hair still there). Grease marks on the roof edges, Oh, also they don't do between the doors as well, and the cowl, and the plates.pretty much everywhere that require their 'hand'.
I had to ask to vacuum the front seat foot wells again to get them somewhat clean. Not at all worth $49. Most $25 washes do way better. Or go to an automatic car wash and spend a third of that for a superior job.