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Luxe Couture Events

Address Unit 5/9 Frog Ct, Craigieburn VIC, Australia
Phone +61 423 356 424
Hours
Monday10:00-17:00
Tuesday10:00-17:00
Wednesday10:00-17:00
Thursday10:00-17:00
Friday10:00-17:00
Website luxecoutureevents.com.au
Categories Party Equipment Rental Service
Rating 4.8 32 reviews
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Luxe Couture Events reviews

32
Sort by: date highest rated lowest rated most helpful
Alija
10 November 2023 8:40

Out of boxes…just incredible no words for saying them best
They are the very best in town?
Make an outstanding and amazing event decoration for us
Wish them very good luck and they are the best

Sally
06 September 2023 18:00

Firstly I just want to thank each and everyone involved in helping create my sons magical 2nd birthday I came to you super stressed and freaking out as I was stuffed around with another prop vendor and within a small time frame the team were able to create and style my sons birthday into this master piece of an event everyone can’t stop talking about The support I have received and the comfort from you guys will be forever recognised. I’m so glad I got into contact with you all and definitely highly recommend anyone wanting event stying or prop hiring to hit you guys up! You exceeded my expectations and I’m sooooooo HAPPY with everything!

Love you guys and I can’t wait to work with you in the future.

Thankyou again lots of love Sally

G Mourad
29 July 2023 10:12

Iffy is by FAR the BEST in the business! She has an amazing talent of putting together the best props to create a spectacular event. Each party she does is new and original ideas. Amazing work to iffy and the team! Till our next party.

Youssef
31 May 2023 21:12

Exceptional service, arrived on time with a big smile ready to tackle their duties! Couldn't be happier with their service. Highly recommend!

Kristina
20 April 2023 11:55

Luxe Couture events were amazing! They styled my house so beautifully for the morning of my wedding. Everything I wanted, they delivered. Would definitely recommend!

Huda
29 March 2023 16:02

Fifi and Hiba did an amazing and wonderful job for my wedding. They exceeded my expectations. They were very friendly with great communication. I was so happy with the set up, seeing the set up really made my day and wedding complete. Fifi and the luxe team are really talented. They had done a set up for my engagement and now my wedding, I can not recommend them enough. Will definitely be coming to Luxe Couture for all my events. Thank you girls so much.

Candice
26 January 2023 13:43

Every person in the team was a pleasure to deal with. They go above and beyond to ensure that the best customer service is delivered. So grateful for you guys! They were also the only company to offer the beautiful arbour I was after (a cheeky pic included for reference!)

Lama
21 January 2023 19:59

Loved the experience working with the Lux team trying to create my sons magical first birthday and to say the least it was beyond my expectations. From the communication to the delivery and setup everything was beautiful and smooth. Cannot thank them enough and definitely will be recommending!

Lee
07 January 2023 19:04

Thank you so much for your amazing work and your customer service was out of this world. Will use you again 110% and we will recommend you for everyone who needed.

Joanne
22 December 2022 22:07

Great customer service and hard-working team. They ensured everything was exactly what i wanted and that the props, flowers and balloons all flowed coherently. Thank you again for your great styling which left us with many complements from family and friends for days!

Candice
15 December 2022 2:00

Fifi and team are absolutely amazing to work with! The attention to detail is next level and I’m always left speechless with what they come up with! Looking forward to creating many more amazing events with them in the future!

Sofia
27 November 2022 6:42

I just want to thank the Luxe Couture Events team for styling my bridal shower in August I had the BEST day. The team were so fun and easy to work with and made it stress free I had the biggest smile on my face when I walked in the room. Will definately use again! Highly recommend

Sales
17 November 2022 18:22

I wish I did not have to write a negative review for this company, but after numerous attempts to get into contact with Fifi, I’ve decided it is only fair for future customers to know my experience. This company offers event planning but cannot oblige to their contractual duties and responsibilities. I was charged and paid a deposit for Luxe couture to plan, style and organise my event 2 months before my event. I trusted that they would plan all things needed to make my vision come to life within my budget.

I was constantly following up and waiting on quotes from Luxe Couture throughout the 2 months and that forced me to book things myself. On the day of the event, I was very surprised at the set-up, as it was nothing like the mock up that Luxe Couture created. I’ve attached a photo of the mock up, what they “styled exclusively” for my event and what they styled for an event 2 weeks prior to mine. The real florals cost a lot with the small centrepieces attached costing $250 each by the florist that Fifi booked.

Following the event, I expressed my disappointment in the florals for the price I paid and Fifi and her team agreed and put me in contact with the florist. The florist explained to me that they were only booked 11 days prior to my event and therefore that caused them to inflate their pricing as they had to source florals last minute and use express post to ensure that they were there on the day of my event. They also explained that Fifi did not have a meeting with them prior to the event to “plan and style” my event or show them the mock-up that she created and didn’t even discuss the centrepieces or overall set up with the florist. Instead, Fifi sent the florist my budget, a set-up she had previously done with faux florals and told them to copy that. Fifi sourced and booked this florist for the first time for my event via Instagram direct message and could not hire another florist due to her own failure to book in advance.

Fifi claimed that my set up was “custom made and styled” for my event, yet that exact back drop and floral arrangement was already done by Luxe Couture 2 weeks prior to my event for a bride. They used faux florals which cost a fraction of the price that I paid for fresh florals, and it looked the same. I did not pay Luxe Couture to do a copy of a set up they have already done, the set up and arrangements for my event was not even what was “planned” by Luxe Couture themselves.

Fifi stopped responding to my emails and instead simply refunded me 15% discount off her ‘event planning’ service fee. No apologies, no remorse, and no honesty. The florist, who also offered a 15% refund, displayed great remorse even though she was not at fault. Only engage Luxe Couture events for prop hire. If you need planning or styling for your event, go elsewhere.

Zakia
05 November 2022 6:44

Nailed my brief and a pleasure to deal with.
Everyone loved the epic setup.
The best customer service and responded very quickly every single time.

Dream
25 October 2022 7:38

Fifi

What a women, this isn’t just a job to her this is love, passion and art.

She jumped on board just a week prior to my daughters 1st birthday and went above & beyond. The expectations I had was thrown out the door, she went above all measures for me & my daughter. A day I’ll never forget!

My guest still talk about my daughters birthday set up 5 months on!

I can not wait to plan my daughters 2nd birthday with her & do another WOW birthday with her again!?

Serinna
22 October 2022 18:18

Fifi and the team were incredible! Aside from the props etc.being of excellent quality, they’re customer service was next to none. Their professionalism, communication and passion for what they do is truly admired. I can’t thank them enough for creating the most epic 2nd Birthday for my little girl. I highly, highly recommend and look forward to working with them again in the near future!

Bevilles
22 October 2022 4:52

The team at Luxe Couture Events went above and beyond for us, could recommend them more highly!

Diana
01 October 2022 4:10

Luxe Couture Events did a great job at styling our wedding over the weekend. The team are friendly, professional and made the entire process from booking to bumping out so pleasant and easy! We highly recommend Luxe for any event and look forward to working with them again in the future. Thanks team!

Christine
29 September 2022 9:50

If you need to hire backdrop props for your next special event, look no further, Luxe Couture Events in Melbourne have some amazing stunning backdrops & props you can hire for your next party. Whether you want to style your own event or need the help of styling or even a stylist yourself, the team at Luxe Couture Events have some wonderful packages made available to make your next event memorable.

My husband & I hired one of the packages for our gender reveal/baby shower and the team were prompt in email communication & scheduling of delivery of items.

The website is user friendly and easy to use, they have an extensive list of prop categories on offer, once you've selected your items into cart just hit check out and her team will email & confirm with you an invoice & delivery fee based on your distance of location.
Highly reccomend Luxe Couture Events in Melbourne!

shamsa
14 September 2022 12:23

I highly recommend Luxe Couture Events for all your special days. I can’t thank them enough for making my daughter’s first birthday party one for the books I’m looking forward to working with them again in the future!

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