Best Luggage Store Victoria: reviews, page 3

If you ever need to buy a suitcase look no further, the lady was super helpful and so many varieties of suitcase with reasonable price. Go there they...

I was very impressed with the customer service at this store. Thank you for looking after your customers!

Called re an issue with my shoulder bag, was asked for photos, replacement bag was quickly mailed to me, they very much stood by their guarantee.

Prices slightly on the higher side but managed to pick up a nice Samsonite via click and collect with cash rewards. Click and collect process was...

Sophie provided exceptional customer service, from the initial phone call to coming in store to choose the right backpack for me. Good product range...

I wouldn't shop here again. Unhelpful staff and wouldn't even offer a 5% discount when I was prepared to spend $700. Found same item $139 cheaper...

Pera Premium Chadstone. From Skybridge Domains, David Gawler, 5-stars, Amazing Service and Product, AMAZING.

Today 7/9/23 & every other day I've been into this store @ Uni Hill. I have always been looked after by Sevi. Her customer service is on point...

Fantastic array of handbags and luggage with friendly helpful staff to assist with your every need. Great variety of stock and terrific prices.

I was served by a lovely young lady at Pera store last week, She was so helpful in helping me purchase luggage, its nice to see young people that...

I love this store! Especially Dandara, she is just lovely and always answers everything in a polite way and with great suggestions!

Came in for a travel adaptor not sure what I was looking for so Luke was very helpful! Thank you again!

Bought a handbag one of the zippers never opened, when I went for a refund they refused to give me the money back, instead they gave me a voucher.to...

Poor customer service by this store. Staff member would not price match from another Strandbags store. Very standoff and inpolite mannerism. I will...

Only 4 because I rang and questioned one staff member about a special only to visit the store and got a different answer. Staff need to be informed...

I was extremely happy with the recent service that I received at Strandbags DFO SouthWharf. Toni was very helpful and found the 2 bags that I required...

The girls never even acknowledge you, or even smile, when you walk into the store and never offer a helping hand when trying to reach for bags on the...

One of my favourite stores but i am a handbag junkie

I love visiting Daphane and Summer at the Rimowa Chadstone store. They always make you feel so welcome and are willing to have a chat. Its always...

Very nice shop a variety to choose from, but it is a shame the customer service skills adopted by the owner/manager are less than desirable.