Lowes

Jenny is an amazing person and definitely a great asset to lowes. Sooo professional and helpful with helping me getting me the help I needed in getting my kids school uniforms, so bubbly, easy to talk to and making sure we had the right fittings, it made it such a great and breezy experience in finding what we needed, thank you sooo much for all your help today, when I do visit the store again I really hope to be served by Jenny again.

I recently had to do work inside the store and I just cannot praise Jenny and her staff member high enough. They were so helpful with everything I required. They had such a great friendly nature about them I just thought these are the sort of people you want on your frontline. Good job girls as I left there thinking I wouldn’t hesitate going back in there as a customer if I required something.
Definitely 5 stars

Tried to return a jacket over a year ago, faulty workmanship. Wanted a refund as they didn’t have a replacement. Manager said hold onto old and they would exchange when new ones came in. Which I didn’t want to do but she pressured me till I did. After a year of being told “next week next week” I finally gave up. The area manager is rude, has no empathy and doesn’t care about customers. After being a loyal customer for over 3 years I was treated as though I was trying to rip them off.

Have been shopping at Lowes Broadmeadows for more years than I can remember; 20 or 30 or more.
Service has always been excellent: competent, courteous; and efficient.
I shopped there earlier today and was helped by a lovely lady to select the appropriate clothing and saved from making a mistake.
I will certainly continue to shop there.

Went to buy slippers for my brother who has big feet. Was given a very unwelcome response & told you need to go! By one of the staff members. Absolutely shocked.

Absolutely horrible. Ordered a school shirt, went to pick it up, was the wrong item, wasn’t even to do with my uniform. They said they would ship it to me once they went back in stock. This was in January, it’s now may. If I could give 0 stars I would, even customer service was bad, workers on their phones in plain sight. Workers wouldn’t bother helping when they noticed I was in need of help, and the lady that served me had an attitude

If I can give zero starts I will do that. Really bad customer service. What an attitude. I went there to get a uniform for my brother. It’s just 4 pm and they closed the store.

Purchased some hawaiian dog shirts in December for Christmas and had excellent customer service from Ninette. She even took the time to have a chat with my about my dogs:)

I called the Broadmeadows store today, Janelle was very polite and helpful. She checked if they had what i needed and also gave me the prices. Customer service was awesome, one happy customer here.

Not too bad, pretty cheap but not too good either & that's because it's in Broadmeadows.
A suburb i HATE with a PASSION!
However, it's not quite as SCUMMY as Meadow Heights!

Went there to buy pascoevale girls and glenroy college uniform. Didn't have all the sizes for the clothes. Probably because we're doing our shopping so late.