Locks Galore

Great products that do exactly what we want. Had a hiccup installing (we thought one was faulty) and the customer service was fabulous. Talked us through what the issue was and waited patiently while we did it correctly.
Can't recommend highly enough.
Brian & Leanne

We always get great customer service from the team. They respond quickly and have helped us out with urgent orders on multiple occasions.
The locks and fittings we have bought from them have always been great quality.

Extremely helpful and the service is excellent. 100% would recommend.

I was let down by a lock supplier on a commercial job. Contacted locks galore at 10am on Wednesday morning. They immediately express posted 50+ locks to brisbane from Melbourne. I have received them a little over 24 hours later.

Best customer service I have experienced for a long time. Having placed an order on-line, I received a voicemail shortly afterwards checking the details of the order. When I returned the call and confirmed the details, I was offered an updated model which avoided the need for an additional part and was refunded for the unnecessary part immediately. The order arrived promptly and the items were of high quality. For any future lock purchases I will certainly use this company again.

THE WORST customer service I have every had in my life!
Unhelpful, rude and unwilling to resolve any problems.
If you can avoid them steer clear! Not worth the hassle.
Colin even hung up on me! So don't try calling. Colin doesn't even like to reply to emails. HONSETLY don't waste your time with this business.

I have placed two orders so far. Super fast delivery! Quality in line with my expectation. Great service.

WOW - The service was fantastic. Initially I purchased coded locks through the Locks Galore website because it provided a lot of product information and the videos were extremely helpfull. I was really blown away when the order I placed on Monday arrived in Adelaide on Tuesday. I then placed a larger order and Locks Galore phoned me to clarify and explain the product before shipping. This order also arrived from interstate the following day.
This level of service is hard to find and the product was excellent quality. Couldn't recommend them more highly!

I ordered a passage set but the springs inside snapped less than a year later. Locks Galore refunded the money I paid promptly, and said they had stopped selling those items because the quality had deteriorated. I was impressed by their understanding and honesty.

Good service but I couldn't find the exact replacement I wanted. But then again no one in Melbourne has it.

Answered questions and was generous with their time. Made order online, got it next day without delay and installed perfectly without fuss. A very pleasant experience.

All rights your service but not find contact message to my advice ad message option thanks we are really care:  we really care for each website and SEO project I'm working on. We are working the same way a scientist does, with passion, not for the money. We have long term results in mind with each SEO action that We do. Nothing is automated. We only do manual SEO work: white hat SEO trough a clean Off Site SEO campaign.

Customer service absolutely second to none! I ordered the wrong size locks and after an email this was happily and promptly corrected by Colin, I only paid postage. Prices are the best and backed up by the friendly and fair way they conduct their business.
Couldn't recommend them highly enough
Damien

Colin was a great help, after failing to source a locking system locally. 1 phone call to Locks Galore and Colin knew exactly what I was after and had in stock which was a bonus as it was urgent. Cheers mate

Excellent customer service.
I had an issue with Aust Post on one of my deliveries and locks galore sorted it all out for me and kept me up to date with delivery.
I was surprised they had someone so readily available to assist.
Will definitely buy through them again.

They were amazing. Placed an order and they were delivered fast and efficiently. Thank you for your great work.

I recently had a very positive experience with locks galore after purchasing a digital lock with extension kit. I was given great advice, prices were very reasonable and the whole process was just so easy. Thanks locks galore.

I emailed and enquired about digital locks, I did not get helpful information, in fact the replies were short and unhelpful, feels like I was being told to get lost. Questions I asked were more of technical ones. I am taking my business elsewhere to someone who wants it.

I desperately needed a mortice lock cutter this week. I live it Sydney and received it the next day through Express Post! Fast & Friendly service, will use again!

Fast and friendly service. The locksmith was very helpful and was able to answer all of my questions. Definitely recommend.

I found Colin, to be very knowledgeable & helpful, I wanted to change my order at the last minute & they managed to update my order without a fuss. Good range, advice & pricing is reasonable.