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Lock, Smith and Barrel

Address 430 Geelong Rd, West Footscray VIC, Australia
Phone +61 401 344 888
Hours 00:00-24:00
Website locksmithandbarrel.com.au
Categories Emergency Locksmith Service, Key Duplication Service, Locksmith
Rating 5 27 reviews
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Lock, Smith and Barrel reviews

27
Sort by: date highest rated lowest rated most helpful
Michael
21 September 2023 20:59

Great company. Fast and informative communication. Affordable rates and friendly service. Locks were changed promptly by next day. Mukul was very professional and efficient. Highly recommend the the company.

Nigel
01 August 2023 13:27

Brilliant service, came out within 20 minutes to help me on a Sunday and quickly got us into our house. Talked us through everything he was doing. Highly recommend.

Lee
05 November 2022 20:01

Locked myself out of my house, Josh was here within 20 minutes of me calling. It took him less than a couple of seconds to get me in and also cut me a spare key on the spot. He was very helpful, professional and friendly. Highly recommended.

Katie
01 November 2022 1:57

Just had Josh from Lock, Smith and Barrel West Footscray come and quickly diagnose and fix screen door lock issue all within space of half hour since calling them! Excellent, prompt and polite service right there! Thanks Josh

Joshua
24 October 2022 14:24

Called in an emergency due to a break-in. Josh from Lock, smith and barrel came out promptly and replaced several locks and gave us new keys. Polite and professional young fella. Couldn’t recommend highly enough. Would do 10 stars if it was an option, true asset to the company.

Stephanie
18 October 2021 12:15

First time I've used this place and will always use them moving forward. Ken was excellent - super quick and helpful.

Ange
19 September 2021 14:25

The Lock, Smith and Barrel team provided a high quality service and were very responsive and highly communicative. My job was not a quick one and involved some complexities, but the team resolved the issues and completed the job. I would use the service again if needed and would recommend to others. Thank you to Ken and the team.

Amy
12 August 2021 12:09

Jon was awesome from the initial phone call all the way to helping me gain access to my apartment after being locked out. He was extremely efficient and job was completed within 10 minutes! So thankful for Jon, highly recommended his services!

Chelsea
30 June 2021 11:56

An internal door locked and jammed and Jon arrived within 20 minutes of my call to him on a Sunday! Very professional, friendly and super quick! Would absolutely recommend Jon and use his services again if needed!

Fatima
07 June 2021 9:38

Jon and his team were extremely professional. I was able to organise the servicing of a door at an excellent price and with zero hassle. They were timely and professional. What I was most impressed with, was their ability to deliver exactly what they promised. Good service and great product! Thank -you Jon and Ken.

nando
07 May 2021 17:19

Best service ever from Jon. Was so prompt and professional. Thank you again for taking care of us.

Daniel
01 January 2021 20:51

The prompt service was a lifesaver! I was locked out of my apartment and needed help as soon as possible. Really friendly and professional, I would definitely recommend to anyone who need a locksmith.

Simone
14 December 2020 12:08

Very responsive - I certainly didn't expect them to come out as quickly as they did. Ketan was professional, friendly and did a great job. Thank you

Lorenz
01 January 2020 10:26

I found Jon very helpful and knowledgable. He knows his locks and every part there of. What I did not like was home giving me a quote which I passed on to my customer and his worker who did the work charging me over $100 more than agreed.putting me in a bad spot.they are great and there work is spotless, just need to agree on a price before proceeding.

Rod
10 October 2019 19:40

Jon, the Owner is one of the most honest Tradesmen I have ever experienced. He is honest, reliable and efficient. No problem is too small and he obviously takes great pride, which may involve considerable interactions with his customers, in achieving a very successful outcome.
A true professional who is is extremely pleasant to deal with.
I would highly recommend Lock, Smith and Barrel.

Eddie
20 August 2019 6:03

Amazing Customer Service, right on time and provided expertise to do do the job right the first time. One of those honest companies that are few and far between - keep up the great work.

R rawlings
09 August 2019 21:21

Brilliant customer service! Absolutely went above and beyond with my unusual lock mechanism query. Helpful, knowledgeable and downright genuine in caring for an outcome for the customer. Thank you so much for taking the time to understand my query and for working with me to find a solution. 100% would use your service again and would recommend you to others.

Michael
21 July 2019 14:43

Honest and reliable service, I wish other people and businesses were more like this. Big thank you, all the best

Jamie
17 July 2019 7:15

These folks helped out during a pickle. I kind of misplaced my keys to new place and these guys got the work done ASAP and saved me so much headache.

David
27 May 2019 18:11

There's not many small businesses left that are genuine, honest and helpful. Lock, Smith and Barrel are all these and more. Jon has helped me out on a few occasions now. I couldn't recommend them enough.

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