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Local Guardians

Address Suite 10/585 Little Collins St, Melbourne VIC, Australia
Phone +61 3 7067 0555
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website localguardians.com
Categories Home Health Care Service, Aged Care
Rating 4.9 15 reviews
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Local Guardians reviews

15
Sort by: date highest rated lowest rated most helpful
user
06 May 2023 19:11

We love Paula at local gardens Paula is always there for us guiding us an helping us a great lot. Paula even has time for us on weekends a rings at times rings us back at 7 pm at night. We love all what Paula does for us. Cheers Klaas klazema.

Sonia
29 April 2023 5:03

Local Guardians are the fastest paying company I have worked for. They are diligent about all aspects of carer support and their leadership is the best I have seen in a long time. I will continue to supply care services to Local Guardians as best I can.

Maxine
18 April 2023 20:40

The Homecare Package and services delivered to clients/participants is exemplary and staff go over and above to provide genuine caring support

Maureenap
09 April 2023 0:16

I receive excellent care and help from Local Guardians. Prompt service is provided and they regularly check on how I am doing. Thank you Local Guardians and Paula.

Peter
16 February 2023 8:18

My wife has an Aged Care package. Though we employ home care workers directly, Local (& Capital) Guardians have been very professional and helpful in the management, advice and other aspects (medical - advisory support - financial) of her package. We are very satisfied with their costs when compared to some other providers which we have knowledge.

Sheila
09 December 2022 1:34

I transferred to Local GUARDIANS about 5 months ago after having real problems with my previous provider. It is the best decision I have made. I am kept informed with everything that is happening with my package. I have had more assistance with LG than I ever had with my other provider. I live in Townsville, Paula is very caring and always keeps in touch even though we are in the North.
If you wish to self manage your own package, swap over to LG. You won't regret it, go for it!

Daniel
30 November 2022 14:00

Earlier this year (2022) my wife was funded for Home Care Level 3. I was at a loss as to who to take on as a provider discovering that many of them had all kinds of fees amounting to 30% to 40% of our package. I knew that I could self-manage the package and after continuing to search I found Local Guardians on the Sunshine Coast. Our manager with LG guided me through the entire process of creating the Care Plan and budget and signing us up. After 3 months I was fully managing the package and LG was charging only an 8% overall fee. That meant so many more funds were available to support my wife.

Norm
21 November 2022 14:31

Just Brilliant. Could not ask for better caring service from Paula. Everything was as we were told it would be. Communication was often and accurate. Web site is very easy to use and access with UpToDate information at our fingertips whenever needed. Highly recommended.

Mal
12 November 2022 22:57

I'm glad I chose Local Guardians when I was checking the internet for a provider. The support from their local agent Sue Hull has been tremendous and their fee structure is very competitive. I highly recommend them.

john
08 November 2022 15:07

Local Guardians are an excellent Home Care provider servicing the Sunshine Coast with superb knowledge of local facilities available to clients. Susan Hull, the coordinator, is a local facilitator giving excellent quick and knowledgeable advice particular to the Sunshine Coast region and the National overview as well. Since being looked after by Susan all my aged care issues have been resolved to my full satisfaction. Highly recommended

user
04 November 2022 7:34

Paula Frewin has given me amazing support over the relatively short time I have been been with Local Guardians.considering the array of issues she has assisted in helping me navigate to find solutions. I'm sure these have stretched her to the limits, but she has kept at it. I feel well truly supported!

Mandy
03 November 2022 9:21

As a carer of aged parents, it is a very stressful time and Local Guardians have been amazing at helping me self manage the minefield of Home Care Packages for them.
Gwen is always a phone call or email away to help with any question I have and it is always met with kindness and reassurance.
With their lower fees it leaves more money in their package which means more services for them.
Another bonus has been the fact we can choose our own local carers from our community.
I highly recommend Local Guardians to anyone looking for Home Care Package providers.

Joan
28 October 2022 3:32

We have been with Local Guardians for over a year now self managing our home care package. Our case worker Susan has been very helpful with our set up and is only a phone call away whenever we have a query.
Local Guardians have very low fees allowing a lot more money to spend on goods and services.
We would strongly recommend Local Guardians to anyone who has been granted a home care package.

Mark
03 October 2022 1:12

I engaged Local Guardians services several years and I do not believe there is a better Provider in Australia. Any issues have been resolved expeditiously. Their invoice system is great and the staff are professionals.

Brendon
16 February 2022 15:55

We have found the service from Local Guardians great. In particular Melanie was exceptional with assisting with initial phases of onboarding Dad's package. We wanted to self manage and they have made it easy!

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