Lilydale Hyundai

Purchased a Ute from Lilydale while offshore. Extremely good service throughout the process and Luke, a member of their sales team, even stayed behind after closing to ensure I got my vehicle when landing. Happy with their service and will be back in the future, should I need another car! Thanks team.

What an incredible experience! The team at Lilydale Hyundai were extremely helpful when purchasing my new car, we were updated every step of the way and the car was ready within a week. We highly recommend giving them a visit if you’re looking for a new vehicle.

Always great service from their Service department. I prefer this location to my local one!

So excited to pick up my gorgeous Hyundai i30 N Line - the whole experience from 'looking' to test driving then picking up was amazing, thank you to all the friendly & obliging staff

We recently traded in our old Tucson for a new shiny N-Line Tucson. Francis and the team made the whole process from enquiry to test drive to purchase easy and effortless. We love our new car. Thank you

Fantastic service, an elderly friend of mine purchased a Hyundai from car city Ringwood with a mechanical issue we took into lilydale Hyundai Shane from the service department said bring the vehicle in now and inspected the vehicle free of charge.

Very happy with the service department here, they are always polite and helpful, well done guys!

To the staff member who wouldn’t help my daughter with a break down directly opposite you, you are nothing short of an embarrassment. Won’t be purchasing anything else from this place. Did once and that was disappointing.

Excellent service from Lilydale Jeep service department. Courtesy car is available which is very convenient.
Added bonus getting a very clean car returned after the service.

Really impressed with the Service Team and good follow up from Lilydale Hyundai. The Hyundai Tuscon Highlander is a beautifully appointed vehicle and it is pure luxury. Well done on a great customer experience

Friendly staff, car ready before the time promised, called me with a few issues to approve cost before proceeding- let me know there was a warranty repair I didn't even know about. Very honest and will be back

Beyond happy with my experience at Lilydale Hyundai! Matt was incredible and really helped me out as a first-time car buyer. Made the process really easy and answered any questions I had. Highly recommend

Great customer service. Started the service as soon as we arrived so it had no delays as I had children with me. Called to confirm additional works which had been mentioned prior to the service. All went smoothly

Brilliant, polite & tremendous face to face service! Efficiently concluded the service on the requested time & so much better than the inner city Hyundai dealerships, as the car was vacuumed & cleaned, which i have not had done with those other dealerships, so thank you all!

I went to a number of Hyundai dealerships in search of a brand new i30 N and I would love to thank Jake for an amazing experience here at lilydale Hyundai. I went in with very high expectations of the customer service and Jake took the time to listen and address any concerns I had in a very professional manner. I would highly recommend anyone in the market for a Hyundai to visit this dealership as I can confidently confirm it’s the best in Melbourne. Thanks!

I love picking up my car after it has been serviced as I know it has been carefully looked after. The best bit is that it is washed and is vacuumed inside and in perfect running order. The team at Hyundai Lilydale go above and beyond. Very happy!

Dealerships apart from lack of stock just don’t come across wanting a deal but rather hide & smoke cigarettes, didn’t get the attention that was needed so went & bought else where.

Want to comment on the great service we had from Joel Ryan. He knew his product, impressed by his knowledge. Also a great fellow, very professional and helpful! After being to a few dealerships, we knew we wanted to deal with him. He sold us a Hyundai Tucson Highlander. The process was easy and quick! On the day of pick up, my car was presented with balloons and a huge bow. Joel went above and beyond, very impressed. He was genuinely happy for us. He went through everything, the technology is amazing, great car! Our experience was 10/10 Thanks Joel, will highly recommend!
Carol Hammen

We have been using Hyndai Lilydale service for yearly service of our i30 for about 5 years now. Few weeks ago, we booked a service which took us 4 weeks as they were busy. When booked in, specifically asked to look into aircon as it was hardly blowing any cold air. When went to pick up car in the evening, they said they didnt have enough time to look at it and we have to rebook and pay again and most likely they have to change the whole radiator (I was using my car at the pick of the summer without aircon). We were quite disappointed and took the car to the garage who were specialise in fixing aircon. They fix my aircon in few hours and said they thoroughly checked the whole system and all they did was refill the gas.
I end up calling lilydale hyundai with whole story and told them how disappointed I was and the lady said they will investigate and get back to me right away. Its been 3 weeks since then.
Beware of these guys. All they want is rip you off. If they could do this to their old customer, you cant trust them at all.
I wish there was lowest than 1 star ratings, as they dont deserve any ratings at all

We had an unusual request for Jake and Adam as we live 350 KMs away from Lilydale. We were struggling to find the particular car we wanted and Lilydale were one of the few that had one in stock. We had a narrow window of opportunity to travel and collect the car but Jake and Adam said that they could make it work but did warn us that the online registration, etc can take some time.
The Lilydale Auto Team were fantastic. The car was ready for us when we arrived. The contract and registration were completed within an hour and we left with our great new car. 24 hours after our first phone conversation.
No pushy sales, just clear communication. This was very important to me and made our buying experience even better. Thanks again.